Migrate from Avaya on-prem to RingCentral

Join the thousands of customers that have switched to RingCentral.
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Concerned about migrating to the cloud?

RingCentral has an Avaya migration blueprint for a painless path to the cloud.
Need migration at your pace?
We’ve got flexible migration paths. Whether you’re looking to dip your toes into cloud, go hybrid, or full cloud, we’ve got solutions every step of the way.
Unsure about cloud reliability?
Our SLA is <6 mins of annual downtime. We’ve delivered on this 99.999% uptime SLA for 16 consecutive quarters, globally.
Transitioning complex global sites?
We’ve done it thousands of times. From healthcare, financial services, to hundreds of complex global enterprise deployments—we’ve migrated them all.
Need to avoid business disruption?
We’re experts in change management. We have experts to plan, design, project manage, implement, and support to minimize disruption.
Need advanced cloud communications?
No one’s got more cloud PBX and contact center capabilities. Moving to RingCentral will open up more automation, efficiencies, mobility, and analytics for basic to advanced use cases.

RingCentral vs. Avaya on-prem by the benefits

Feature

RingCentral Cloud

Avaya On-Prem

Gartner Peer Insights 

Star icon
4.5
3.7

Leaders in UCaaS & CCaaS

  • Born in the cloud 
  • Flexible pricing and deployment 
  • Industry-leading cloud UC and CC integrated

❌ Not true cloud; limited flexibility

Reliability

16+ consecutive quarters of 99.999% Uptime

❌ Service Level Objective; many dependencies on 3rd parties for entire solution

Flexible Migration Paths

Device interoperability. Use existing tech infrastructure, compatible with all industry-leading desk phones; hybrid PBX deployment options

❌ Vendor lock-in approach

Integrations

330+ pre-built apps, 150+ world-class telephony integrations

❌ Closed stack, limited integrations. Heavy development needed for custom workflows

APIs

500+ APIs across message, video, phone, SMS, AI, analytics, contact center, and more

❌ Significantly limited APIs due to not being cloud-first

Easy and flexible migration

Take a full, partial, or expedited migration to the cloud with professional onboarding support every step of the way.

Stress-free migrations

Create a customized plan with a RingCentral solutions architect that avoids interruptions, strengthens workflows, and works with your current tech stack investments.

Learn more about migrating with RingCentral
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Maximize prior investments with hybrid PBX

Migrate to the cloud at your own pace, through a seamless interconnect between your on-premises PBX and RingEX.

Learn more about migrating with RingCentral
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Many ways to learn

Let your employees learn from the comfort of their homes or desks with on-demand courses. We also offer mobile-centric onboarding for users who are on the frontline without laptops.

Learn more about migrating with RingCentral
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Call for backup, anytime

We can act as your own global helpdesk, so your users get expert support no matter where they are. Enjoy our VIP support experience and 24/7 monitoring.

Learn more about migrating with RingCentral
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Hear from those who migrated off Avaya to RingCentral

Client: Columbia University

How Columbia University used RingCentral for their hybrid PBX deployment

Read the blog

Schedule your migration assessment today.

Our professional service teams are ready to help from the first step, all the way to the cloud.