RingCentral for Government
AI-powered communications for counties, cities, & states
Provide secure agency collaboration, enhance the citizen experience, and improve staff productivity with AI-powered communications.
Delaware County improves its caller experience by 10x using RingEX
Serving over 400,000 businesses around the world
Why government agencies choose RingCentral
Secure, reliable collaboration
Modernize agency collaboration with a resilient, flexible, and cost-efficient solution that helps officials and staffers stay connected from anywhere.
Enhanced citizen engagement
Improve the citizen experience and build trust by providing personalized channels for constituents to engage with staff and access services.
Improved productivity
Integrate communication tools into business applications and processes to streamline workflows and drive operational efficiencies across your agency or institution.
AI-powered insights
Use RingCentral AI’s live transcriptions and analytics to unlock conversational insights from everyday meetings that deepen staff and citizen involvement.
Explore all our AI-powered products for government
Business Phone
Seamlessly connect officials, staffers, and constituents with reliable, AI-powered cloud calling and built-in team messaging.
Contact Center
Handle high volumes of inquiries from constituents seamlessly and securely with our AI-first contact center solutions.
Events
Host virtual or hybrid town halls and other events with unique AI features designed to support more seamless and engaging experiences.
Conversation Intelligence
Empower staff with AI-driven insights, call transcriptions, and tailored coaching to improve public service delivery and interactions with communities.
Enhance citizen and staff experiences with RingCentral
RingCentral for Communities
Government communications designed for the digital age
RingCentral for Communities
Government communications designed for the digital age
Keep essential services connected
Save on costs annually with a flexible cloud collaboration platform to connect dispersed communities.
Make every call count while cutting costs
Handle calls more efficiently while reducing communication costs and ensuring prompt support for vulnerable populations.
Provide a seamless constituent experience
Enhance constituent experiences by streamlining workflows, improving collaboration, and increasing mobility tenfold.
Launch a remote call center overnight
Set up a remote call center in just one day and deliver critical support to distant populations.
RingCentral for Government Employees
Transform operations and engagement across your agency
RingCentral for Government Employees
Transform operations and engagement across your agency
Modernize agency communications
Drive productivity and streamline workflows by incorporating voice, video, phone, and text functionality into core agency applications.
Improve citizen engagement
Offer more personalized support with AI-powered insights like sentiment analysis, providing a cohesive service experience across digital channels.
Strengthen campus safety
Quickly alert employees of threats through mass notification features and provide emergency responders with detailed location information.
Increase engagement and improve attendance
Host immersive virtual events that enhance interactions and elevate experiences, from town halls to information sessions and workshops.
AI features to help you better serve your community
Evolve the way you connect with the public and optimize service delivery at every touchpoint.
Automate constituent support
Address inquiries 24/7 with intelligent virtual agents that can provide information by accessing your agency’s knowledge base.
Unlock actionable insights
Leverage AI-powered conversational intelligence to gain actionable insights and improve service delivery.
Drive effortless quality management
Deliver real-time feedback using AI-powered coaching tools to improve community relationships and interactions.
Never take notes again
Have detailed records of every conversation with real-time AI-generated call summaries and transcriptions.
Experience RingCentral in action
Trusted by leading government agencies
24hrs
To roll out a new call center for The Houston County Board of Education.
80%
Reduction in hardware for Surry County.
10x
Improvement in Delaware County’s caller experience.
40%
Savings on communications costs at East Texas Council of Governments.
Robust security and compliance
Keep your — and your constituents’ — data safe at every level with enterprise-grade security, reliability, and privacy.
Serving government agencies of all sizes
Integrate with our open platform
Drive productivity by connecting essential business apps like Salesforce, Microsoft 365, and more to RingCentral.
Resources
Stay connected to staff and constituents with RingCentral
Join over 400,000 customers worldwide that use RingCentral to bring teams together.
Contact sales
Let’s talk about bringing your team and customer conversations together on one AI-powered communications platform.
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