RingCentral for Government

AI-powered communications for counties, cities, & states

Provide secure agency collaboration, enhance the citizen experience, and improve staff productivity with AI-powered communications.
AI transcription of a conversation between an agent and caller.
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Delaware County improves its caller experience by 10x using RingEX

Serving over 400,000 businesses around the world

Why government agencies choose RingCentral

Secure, reliable collaboration
Modernize agency collaboration with a resilient, flexible, and cost-efficient solution that helps officials and staffers stay connected from anywhere.
Enhanced citizen engagement
Improve the citizen experience and build trust by providing personalized channels for constituents to engage with staff and access services.
Improved productivity
Integrate communication tools into business applications and processes to streamline workflows and drive operational efficiencies across your agency or institution.
AI-powered insights
Use RingCentral AI’s live transcriptions and analytics to unlock conversational insights from everyday meetings that deepen staff and citizen involvement.

Explore all our AI-powered products for government

RingCentral AI notes after a phone call between government employees.
Business Phone
Seamlessly connect officials, staffers, and constituents with reliable, AI-powered cloud calling and built-in team messaging.
Contact Center
Handle high volumes of inquiries from constituents seamlessly and securely with our AI-first contact center solutions.
Events
Host virtual or hybrid town halls and other events with unique AI features designed to support more seamless and engaging experiences.
Conversation  Intelligence
Empower staff with AI-driven insights, call transcriptions, and tailored coaching to improve public service delivery and interactions with communities.

Enhance citizen and staff experiences with RingCentral

RingCentral for Communities

Government communications designed for the digital age

RingCentral for Communities

Government communications designed for the digital age

Keep essential services connected

Save on costs annually with a flexible cloud collaboration platform to connect dispersed communities.

Make every call count while cutting costs

Handle calls more efficiently while reducing communication costs and ensuring prompt support for vulnerable populations.

Provide a seamless constituent experience

Enhance constituent experiences by streamlining workflows, improving collaboration, and increasing mobility tenfold.

Launch a remote call center overnight

Set up a remote call center in just one day and deliver critical support to distant populations.
AI transcription enabled during a meeting on the RingCentral app.
RingCentral for Government Employees

Transform operations and engagement across your agency

AI Notes of a government worker's video meeting.
RingCentral for Government Employees

Transform operations and engagement across your agency

Modernize agency communications
Drive productivity and streamline workflows by incorporating voice, video, phone, and text functionality into core agency applications.
Improve citizen engagement
Offer more personalized support with AI-powered insights like sentiment analysis, providing a cohesive service experience across digital channels.
Strengthen campus safety
Quickly alert employees of threats through mass notification features and provide emergency responders with detailed location information.
Increase engagement and improve attendance
Host immersive virtual events that enhance interactions and elevate experiences, from town halls to information sessions and workshops.
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AI features to help you better serve your community
Evolve the way you connect with the public and optimize service delivery at every touchpoint.

Automate constituent support

Address inquiries 24/7 with intelligent virtual agents that can provide information by accessing your agency’s knowledge base.
Intelligent virtual agent (IVA) handling a constituent's question.

Unlock actionable insights

Leverage AI-powered conversational intelligence to gain actionable insights and improve service delivery.
RingCentral AI Agent Assist providing AI-powered support to the agent.

Drive effortless quality management

Deliver real-time feedback using AI-powered coaching tools to improve community relationships and interactions.
AI Coaching feature on RingCentral to assist in interactions.

Never take notes again

Have detailed records of every conversation with real-time AI-generated call summaries and transcriptions.
AI Notes feature on RingCentral for government agencies.

Experience RingCentral in action

Trusted by leading government agencies

24hrs
To roll out a new call center for The Houston County Board of Education.
80%
Reduction in hardware for Surry County.
10x
Improvement in Delaware County’s caller experience.
40%
Savings on communications costs at East Texas Council of Governments.
Image 1: A male school board member smiling during a conversation. Image 2: Outdoor shot of the front of a state county building Image 3: A government employee RingCentral mobile app to make a call

Robust security and compliance

Keep your — and your constituents’ — data safe at every level with enterprise-grade security, reliability, and privacy.
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Integrate with our open platform

Drive productivity by connecting essential business apps like Salesforce, Microsoft 365, and more to RingCentral.
Stay connected to staff and constituents with RingCentral
Join over 400,000 customers worldwide that use RingCentral to bring teams together.