Popular RingCentral features
Everything you need to run your small business in one rich, robust cloud communications system.
Phone
Easily create a call menu that directs callers automatically to the right service or department.
Customize call menus through an easy-to-understand, drag-and-drop interface.
Enable automatic recordings for one or many users.
Transfer calls from one device (mobile) to another (desktop) effortlessly.
Login and send SMS & MMS in seconds. Switch between desktop and cell phone anytime to pick up where you left off.
Preview your voicemail messages in text when you can't listen to voicemails.
Plug in a headset or use your computer’s speakers and microphone to turn any computer into a softphone and call controller.
Make announcements from your desk phone, desktop, or mobile.
Make voice calls directly from within any app by highlighting any number on your computer and click RingOut to dial.
Get email and SMS notifications of voicemail transcriptions, received faxes, missed calls, fax transmission results, etc.
Allows employees to access their own extensions, profiles, voicemail, and other cloud-based phone system features during remote work or while sitting at desks working in different offices.
From your desk phone, you can see who’s available, on do not disturb, already on a call, holding, or has a call ringing.
View up to 100 user extensions' real-time presence status on desktop or mobile.
Transfer or create new dedicated 800 or vanity numbers for different marketing and business needs.
Select local telephone numbers in any location and establish yourself as a local business.
Route calls to your local numbers anywhere, worldwide, using robust answering rules.
Choose through hundreds of state-of-the-art voice over internet protocol (VoIP) phones or bring your current devices in our BYOD program.
Caller ID information is displayed for all incoming calls on all devices.
Simple-to-set-up audio collaboration for three or more parties, no bridges or special equipment needed, and no minutes restrictions.
Native dialing and voicemail mean no extra software to disrupt normal workflows.
Just like automatic replies on emails, the user can also schedule a time period when the incoming calls should be forwarded.
Share calls and lines among traditional phone systems, and pick up an incoming call on any phone.
Park up to 50 calls simultaneously, both inbound calls and outbound calls.
Forward calls to any extension, phone number, group, or department simultaneously or sequentially.
Caller ID displays before the incoming call ever connects, giving you some reference to decide how you want to respond to the call.
Assign up to 10 assistants to an executive or up to 10 executives to an assistant.
Use extensions to play announcements, eliminating the need to answer the telephone system for commonly requested information, such as hours of operation.
Delegates can call on behalf, hold, pick up within the group, share a line, and join calls.
Enable secure and clear voice communication over the cloud, enhancing employee- or company-owned smartphones and tablets with walkie-talkie.
Streamline your followup with access to text, fax, and voicemail — all in one place.
Remove all unwanted background noise automatically from your business calls.
RINGCENTRAL FOR MICROSOFT TEAMS
Bring world-class calling into Microsoft Teams.
SMS FOR MARKETING
Create campaigns that convert with SMS integrations.
RINGCENTRAL FAX
The easiest way to send online faxes. No hardware required.
RINGCENTRAL FOR FRONTLINE WORKERS
Unify essential workers on one communications platform with push to talk, mobile camera sharing, AI, noise reduction, and more.
TEAM MESSAGING
Chat, share files, collaborate, and get work done — organized your way.
VIDEO MEETINGS
Get seamless video meetings that build, grow, and connect your teams from anywhere.
RINGCENTRAL DAAS
Get state-of-the-art hardware integrated with the latest RingCentral software, all for one monthly fee.
RINGCENTRAL WEBINAR
Set up engaging, polished webinars in seconds - no technical experience needed.
RingSense
Empower your sales teams to crush quotas quarter over quarter with AI-powered conversation intelligence.
RingEX ANALYTICS™
Gain insights in real-time, make decisions and take action with RingEX Analytics™.
Trust Center
Building trust in your communications
Keep your data safe at every level of your business with enterprise-grade security, reliability, and privacy.
PROFESSIONAL SERVICES™
Get expert IT consulting and managed migrations tailored to your business goals.
WHAT'S NEW
Dialing up innovation
We're innovating fast to help you work smarter, not harder. Here’s some recent unified communications and call center innovations from RingCentral.