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RingCX apps and connectors

RingCX apps and connectors

Connect RingCX to popular CRMs

Salesforce Connector

A native integration to Salesforce to access all RingCX features within Salesforce

Enhance workforce engagement with AI

Unite agents with AI

Delivers happier customers, increased revenue, and perfect conversations on every call.

Maximize agent engagement

Empowers employees to be brand guardians and deliver AI-fueled business intelligence across the company

Voice apps and integrations

Extract more value from your voice interactions with customers using this apps and integrations.

Outbound contact center helping thousands of agents drive more conversations with the right people.

Avoma for Ringcentral

Capture customer conversations, generative AI meeting notes, AI Coaching assistance, get actionable insights and increase revenue.

The Calabrio ONE workforce optimization suite will help you maximize agent engagement, boost efficiency, and exceed customer expectations.

CAR (Compliance Assured Recording)

Citycom Solutions

Compliant cloud recording & storage, assuring regulatory requirements are met

Contact Center Voice

RingCentral, Inc.

Connect agents directly to Contact Center via your Chrome web browser

Improve business output of your customer-facing teams: Sales, Support, and Collections.

CR (Cloud Recording)

Citycom Solutions

Secure and reliable application which captures and analyses your voice recordings

Engage Voice Pipedrive

RingCentral, Inc.

Enhance PipeDrive with RingCentral Engage Voice communications capabilities and create a more collaborative CRM experience.

Improve your customer experience through AutoQA, Coaching & Feedback.

FleetWorks AI automates inbound carrier sales calls for transportation brokers.

Floatbot AI Agent (IVA)

Automate customer support, inbound and outbound calls with AI agents (IVA) deployed on voice and digital (chat, SMS/text) channels.

FocalPoints Interaction Analytics

Change your business with deep insights extracted from your customer interactions

Freshdesk Premium CTI + AI

Experience seamless integration and AI-driven capabilities with Loyally's RingCentral Premium CTI App for Freshdesk

Icore PerfexCRM

Icore Software Technologies

Fetch call log, call recording and SMS information to PerfexCRM

InsuredMine CRM

The best insurance CRM technology solution to grow your insurance agency through sales, engagement, analytics, & mobility.

A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.

MiaRec is designed to help contact centers win back time, improve CX, and increase revenue with Gen AI-powered Conversation Intelligence.

Streamline monday.com comms with cloud phone: auto SMS/calls, templates, bulk messages, call logs, and performance tracking.

PHMG’s creative, technology-fueled audio branding solutions unlock the power of your most important communication tool.

SIPREC connectivity to Pindrop to send a copy of inbound call to Pindrop for analysis

Integration platform for developers

Professional Voice Overs & Audio Messaging Tools

Snap Recordings

The fastest way to create and manage all your greetings, prompts, music & messages on-hold.

Seamlessly transcribe and analyze calls to enable great customer conversations and win more deals

Real-Time Guidance

Balto unites agents with AI for conversations that deliver results. Start improving conversations when it matters most: in the moment.

Digital connectors, apps and integrations

Use connectors to connect RingCX to the communication channels you have with customers online, or install an app to extend how you engage with customers.

Apple Business Chat

RingCentral, Inc.

Native integration for customer care and conversational trade, fully integrated with Apple ecosystem

A Platform designed for Conversational Marketing.

Botmind helps companies deliver a better customer experience by combining human and artificial intelligence through live chat automation.

Automatically handle conversation with virtual assistant from Chatlayer.ai. Drive customer satisfaction and productivity with agents.

CloudEagle.ai helps IT, Security & Procurement teams manage, govern & renew all their SaaS apps from one single platform.

Automatically handle conversation with virtual assistant from Cognigy. Drive customer satisfaction and agents productivity.

Digno is an employee performance and reward system that collects information from integrated applications.

Engage Digital Chatbot Framework for JavaScript

RingCentral, Inc.

Engage Digital Chatbot Framework for JavaScript

RingCentral, Inc.

Native integration to handle all public messages from your Facebook Business pages

Facebook Messenger

RingCentral, Inc.

Native integration to interact with your customers on Facebook Messenger, in private conversations.

Floatbot AI Agent (IVA)

Automate customer support, inbound and outbound calls with AI agents (IVA) deployed on voice and digital (chat, SMS/text) channels.

Google Business Messages

RingCentral, Inc.

Native integration to send & receive messages through Google Search and Google Maps

Google My Business

RingCentral, Inc.

Native integration to centralise and manage all reviews from your Google My Business accounts.

Google Play Store

RingCentral, Inc.

A native integration to centralize and manage all reviews from the Play Store for your Android apps

RingCentral, Inc.

Native integration to answer to public comments on Instagram

InsuredMine CRM

The best insurance CRM technology solution to grow your insurance agency through sales, engagement, analytics, & mobility.

Linc is the Complete Omnichannel Conversational AI Solution. Serve Your Customers on Any Preferred Channel in Any Use Case.

A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.

Microsoft Bot Framework

Microsoft bot powers conversational AI. Improve agent productivity and increase customer satisfaction with the Microsoft bot.

Streamline monday.com comms with cloud phone: auto SMS/calls, templates, bulk messages, call logs, and performance tracking.

Phelix AI Fax Inbox Assistant (Healthcare)

Phelix's industry leading AI for triaging incoming healthcare faxes, automatically synced with your existing RingCentral fax line and EMR!

Integration platform for developers

Get actionable performance insights with powerful, real-time dashboard visualization.

RingCentral RingCX for Zendesk

The RingCX for Zendesk app provides seamless integration between Zendesk and your RingCX contact center.