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Analytics Apps
DVSAnalytics WFO & Analytics
DVSAnalytics, Inc.
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
Shadow Spaces
Resource Software International Ltd. (RSI)
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Shadow Spaces for Team Messaging creates actionable business intelligence about your team collaboration adoption, usage and performance.
Salesforce
RingCentral
Empower your Salesforce system with cloud communications capabilities and create a more collaborative CRM experience.
Kilterly
Kilterly, LLC
Automate your customer support playbook with software that offers data insights and campaign, survey, and task tools
Time Miner
DevDigital LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Time Miner automatically creates time entries for your past calls and texts.
Genesis Call Accounting
Genesis Systems
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Detailed call analytics: End-to end reporting, traffic analysis, inventory management, misuse detection, exception alerting, and more.
Velvetech
Velvetech, LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.
Shadow All-In-One Analytics
Resource Software International Ltd. (RSI)
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Scalable analytics for messages, video & phone, real-time agent/queue dashboards, call recording replay, and alert notification.
Chorus.ai
Chorus.ai
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Chorus.ai is the market leading Conversation Cloud, built to securely capture, store and analyze your team's calls and meetings.
Cleanshelf App
Cleanshelf
Cleanshelf tracks your usage and costs and helps to optimize and benchmark your cloud software subscriptions and usage.
Yellowfin Connector
Yellowfin
This connector will allow a Yellowfin user to connect to your system, all within a single dashboard.
ExecVision Conversation Intell
ExecVision
ExecVision is a conversation intelligence platform built on the premise: customer interactions are key to driving performance.
Prodoscore
Prodoscore
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Prodoscore provides business insights that give you visibility into employee productivity.
Userlike
RingCentral
Monitor your Userlike chatbot's interactions via the team messaging app
Librato
RingCentral
Real-time full-stack cloud monitoring in your team messaging app.
SumoLogic
RingCentral
Get Sumologic real-time search alerts from within the team messaging app.
Datadog
RingCentral
Modern monitoring and analytics.
Victor Ops
RingCentral
Incident lifecycle management.
Raygun
RingCentral
Receive notifications from Raygun in your team messaging conversations
Cloze
Cloze
Manage relationships, your inbox, and your contacts in one app.
PunchAlert
Punch Technologies, Inc.
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Monitor for 911 calls and alert your internal safety team through PunchAlert
Gong
Gong
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Capture customer interactions, understand what was said, and deliver insights.
PlayVox
Arcaris, Inc
Streamline your Quality Assurance program.
Theta Lake
Theta Lake
2349A50B-6A6C-4159-B8ED-C9BCA202A277
AI-based compliance for chat, SMS, fax, voice, and video. Including capture, compliant archiving, eDiscovery, and data leakage detection.
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