RingCentral Press Releases

Stack8, a leading North American provider of unified communications (UC) solutions, today announced a new partnership with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. The partnership will enable Stack8 to offer RingCentral’s Unified Communications as-a-Service (UCaaS) platform to their large enterprise customers around the world. Additionally, Stack8 will provide RingCentral Office®—a Unified Communications platform that provides cloud-based team messaging, video meetings, and an international cloud phone system to all customers. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201222005077/en/ Organizations with operations across multiple countries increasingly require cloud-based business communications solutions enabling their people to work in any mode, on any device, anywhere. The partnership between RingCentral

Creates more engaging meeting experience with emotion recognition, real-time closed captioning, and automatic speaker recognition RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has acquired DeepAffects , a leading conversational intelligence pioneer that uses artificial intelligence (AI) to analyze business conversations and extract meaningful insights. The acquisition is part of RingCentral’s rapid innovation to create smarter video meetings. DeepAffects brings powerful AI capabilities that will enable RingCentral to deliver enhanced pre-meeting, in-meeting and post-meeting experiences for customers. “As businesses shift to a hybrid model with employees working both in-office and remotely, it has never been more important to equip them with tools and insights that make meetings more engaging and productive,” said Anand Eswaran, president and chief

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Rajeev Singh Rathore has joined as Vice President of Global Service Provider Partnerships, South Asia. Rathore will be responsible for driving RingCentral’s partnerships with mobile operators, Internet Service Providers (ISPs), and managed service providers in the South Asia region. “Service providers play a critical role in helping businesses drive digital transformation,” said Homayoun Razavi, senior vice president of RingCentral’s Global Service Provider business unit. “The need for reliable and secure cloud communications solutions is more prevalent now than ever as we move to a work-from-anywhere environment. I’m excited to welcome Rajeev to the team to lead our partnership efforts in the South Asia region as we work with service providers to enable productivity and collaboration for businesses globally.”

Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Atos SE (CAC40: ATO), a global leader in digital transformation is deploying Unify Office by RingCentral to over 30,000 workers in over 20 countries. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201217005349/en/ “At RingCentral our mission is bringing the benefits of cloud-based communications to businesses everywhere,” said Anand Eswaran, RingCentral’s president and chief operating officer. “Companies are having to adapt to support a dispersed, remote workforce. Cloud-based business communications combines flexibility, reliability and security with high quality video, team messaging, and a cloud phone system to

Free, unlimited, easy, and smart with integrated video meetings and team messaging RingCentral, Inc. (NYSE: RNG), today announced a new product in its product portfolio - RingCentral Glip™. RingCentral Glip Pro™ is a free, unlimited, easy-to-use solution that offers high quality and high-availability video and audio conferencing, seamlessly integrated with team messaging, file sharing, contact, task, and calendar management - resulting in a Smart Video Meetings™ experience. It includes innovative pre-meeting, in-meeting, and post-meeting capabilities - all for free. Glip® video meetings last up to 24-hours for up to 100 people, and provide a completely integrated team collaboration capability. RingCentral Glip also offers peace of mind with RingCentral’s well-known carrier-grade quality, security, reliability, and global footprint. Please visit www.glip.com for more information and to sign up. The world of work is evolving towards a hybrid workforce, with people working in the office,

Formerly Corporate Vice President of Strategy and Operations for Microsoft’s Worldwide Commercial Business RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Matthew Bishop has been appointed as Chief Digital Officer. Bishop will be responsible for ensuring that RingCentral has the very best digital strategy, real time actionable insights and processes to support the growing operational needs of its global business. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201210005300/en/ Matthew Bishop, courtesy of RingCentral “We’re entering a new era of working from anywhere. Just as our customers transform, we must be ready to think differently and evolve as our business grows,” said Anand Eswaran, president and chief operating officer at RingCentral. “Transformation is no longer a single isolated event. It’s a series of

Gears Up for a Sustainable, Post-Pandemic Hybrid Workplace RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Pinnacle Renewable Energy (TSX: PL), an industrial wood pellet manufacturer and distributor, has adopted RingCentral Office®, a unified communications solution that includes team messaging, video meetings and a cloud phone system to enable a sustainable, employee-centric remote working environment for today and the future. Pinnacle Renewable Energy is one of the world’s leading manufacturers and distributors of industrial wood pellets. The company produces sustainable fuel for renewable electricity generation, delivering a greener alternative for large-scale thermal power generators. With multiple remote locations across the U.S. and Canada, Pinnacle needed a communications platform that is flexible, reliable and available regardless of the limitations in phone services

Horizon Telecom, a leading carrier-neutral provider of communication and connectivity for global enterprises and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Horizon Telecom will offer RingCentral Office®, a Unified Communications as a Service (UCaaS) platform that includes team messaging, video meetings, and a cloud phone system to large-scale multinational enterprises around the world. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201207005493/en/ “We work with many of the world’s largest global organizations to deliver powerful and reliable communications capabilities,” said Melvin Jellesma, Managing Director, at Horizon Telecom. “Companies are looking to cloud-based business communications to help their people communicate and collaborate in various parts of the world. Partnering with RingCentral brings the

RingCentral, Inc. (NYSE: RNG) a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that the San Francisco Symphony is using RingCentral Video™, part of its flagship product RingCentral Office®, to connect with audiences virtually with fun and interactive entertainment. This includes visits and performances from musicians, video calls from the North Pole, and a festive tree lighting ceremony in conjunction with its annual Deck the Hall event . Founded in 1911, the San Francisco Symphony is considered to be among the most artistically adventurous and innovative arts institutions in the U.S. It is celebrated for its artistic excellence, creative performance concepts, active touring, award-winning recordings, and standard-setting education programs. Once the COVID-19 pandemic hit earlier this year, the institution pivoted from in-person events and performances to an all-digital format for audience engagement. As part of

RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. In the report, Gartner evaluated UCaaS vendors across the following five identified use cases: “Mobility and Remote Working” “Integrated Contact Center” “Midsize Enterprise” “Multinational Organization” “Large Enterprise” “At a time when enabling people and organizations to connect and communicate has never been more important, we’re honored to be ranked highly in all five of these Use Cases,” said Anand Eswaran, president and chief operating officer, RingCentral.

Broadens Microsoft Teams integrations to empower users to be more productive RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform. “Today’s modern workforce wants the flexibility to communicate using their preferred channels, both within and outside their organization,” said Will Moxley, chief product officer, RingCentral. “For organizations using Microsoft Teams for team messaging, RingCentral Cloud PBX for Microsoft Teams provides exceptional enterprise PBX capabilities, enabling users to remain productive

Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK, Germany, Spain, and Italy Vodafone Business and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today announced a strategic partnership that seeks to transform business communications and collaboration. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201202005367/en/ Together the companies will create a new co-branded, cloud-based service that will be the lead Unified Communications as a Service (UCaaS) solution for Vodafone Business, and also offer Contact Center as a Service (CCaaS) to Vodafone Business customers. Bringing together Vodafone Business’ mobile first approach, global brand, reach and scale with RingCentral’s deep UCaaS and CCaaS expertise, the platform will deliver flexible,

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Nat Natarajan will join the company as its Executive Vice President of Products and Engineering. Natarajan, who joins from Ancestry where he was Chief Product Officer and Chief Technology Officer, will be responsible for leadership of RingCentral’s products, engineering, cloud operations, IT, and security teams. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201119005493/en/ Nat Natarajan, courtesy of RingCentral Natarajan brings more than 20 years of experience as a global operations, product, technology, and organizational leader. He has a reputation for developing highly innovative products, building successful and high-performing teams, and spearheading results-driven transformational change. As Executive Vice President and Chief Product and Technology Officer at

Certifications reaffirm the company’s commitment to ensuring secure and private business communications RingCentral, Inc. (NYSE: RNG) a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that RingCentral Office®, the company’s flagship unified communications solution that includes video, team messaging, and a cloud phone system has achieved three internationally recognized ISO certifications including ISO 27001, ISO 27017, and ISO 27018 for information security best practices. With these third-party certifications in place, RingCentral meets a stringent set of requirements around security and privacy. These certifications test the maturity of RingCentral’s processes and programs against the highest international standards and demonstrate RingCentral’s ongoing commitment to ensure customers’ security and privacy. “When your people are working from anywhere, providing secure and private cloud-based business

Recognized as a Leader for sixth year in a row; positioned furthest for completeness of vision in the Leaders quadrant RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Gartner has recognized RingCentral as a Leader in the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report .* In the Magic Quadrant report, published on November 11, 2020, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. This is RingCentral’s sixth year in a row being named to the Leaders quadrant. “Communications is the lifeblood of every company, now, more than ever,” said Anand Eswaran, president and chief operating officer, RingCentral. “The past few months have underlined the value of cloud-based communications in empowering employees to get work done, enhancing productivity, and delighting customers wherever they are. We think being recognized

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced its executive and investor relations leadership were named to Institutional Investor’s prestigious 2021 All-America Executive Team . For the second consecutive year, the team achieved the ‘Most Honored’ company distinction and ranked in the top three positions across all categories in the software sector. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201116005439/en/ Provided by RingCentral Overall ranking in software sector: “Best CEO” category: Ranked 2 nd – Vlad Shmunis, RingCentral Founder, Chairman & CEO “Best CFO” category: Ranked 2 nd – Mitesh Dhruv, RingCentral CFO “Best Investor Relations Professional” category: Ranked 1 st – Ryan Goodman, RingCentral Investor Relations RingCentral also ranked second place in Best Investor Relations, IR Team, Financially

Survey sheds light on role of employers in embracing a connected culture to power remote and prepare for hybrid workforces RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today released the findings of its Connected Culture Report , a new study that explores how remote work impacts employee productivity and well-being. According to the report, employees working for companies that foster a “connected culture” are twice as likely to be productive when working from anywhere, than those that don’t. The study defines companies that foster a “connected culture” as those that blend effective technology that helps teams stay connected with a commitment to supporting work/life balance, and frequent opportunities for people to interact with one another. As positive news about a vaccine emerges, the survey findings reiterate the important role employers play in building a culture that encourages employee

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Mignon Clyburn has been appointed to the company’s board of directors. Clyburn served as a Commissioner of the U.S. Federal Communications Commission from 2009 to 2018, including as acting chair. “Mignon is an accomplished leader with a successful track record in many different fields. She has been a tireless advocate for addressing the digital divide and promoting diversity and inclusion. We’re delighted she is bringing all those incredible experiences and insights to RingCentral,” said Vlad Shmunis, founder, chairman, and CEO, RingCentral. “I am looking forward to her contributions as we continue to grow RingCentral and scale around the world.” “It’s great to be joining the RingCentral board at such an important time for cloud-based communications,” said Clyburn. “Cloud business communications solutions are more critical than

RingCentral Office® ARR up 36% to $1.1 billion Subscriptions Revenue up 33% RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced financial results for the third quarter ended September 30, 2020. Third Quarter Financial Highlights Total revenue increased 30% year over year to $304 million. Subscriptions revenue increased 33% year over year to $280 million. Annualized Exit Monthly Recurring Subscriptions (ARR) increased 34% year over year to $1.2 billion. RingCentral Office ® ARR increased 36% year over year to $1.1 billion. Mid-market and Enterprise ARR increased 49% year over year to $633 million. Enterprise ARR increased 55% year over year to $401 million. Channel ARR increased 59% year over year to $419 million. “We delivered a solid third quarter driven by strong new logo momentum across SMB, mid-market, and enterprise sized businesses and continued contributions from channel

Cloud Work provided by RingCentral to be a lead UCaaS and CCaaS offering for BT business and public sector customers, accelerating UK’s digital transformation agenda BT , the UK’s leading telecommunications and network provider, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced an expanded partnership to accelerate the adoption of cloud-based communications and support the digital transformation of businesses across the UK. Cloud Work provided by RingCentral will be a lead Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offering for BT with small, medium and large sized UK enterprises, as well as public sector customers. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201109005871/en/ Combining the best of BT’s network leadership and resources with RingCentral’s industry-leading

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it is featured in the new Amazon Web Services (AWS) Activate Console Exclusive Offers program. This means that startups building on AWS can now access customized, discounted offers on RingCentral Office®, the company’s flagship product offering, directly through the AWS Activate Console. RingCentral Office is a secure, reliable, and open cloud communications platform. It offers team messaging, video meeting, and cloud phone system capabilities in one single unified solutions, giving teams the ability to communicate and collaborate on any device and from anywhere. Inclusion in the Activate Console Exclusive Offers program recognizes RingCentral Office as a solution that is important to the growth of the startups building and scaling their companies on AWS. The offer is available to startups in North America, EMEA, APAC, and

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, has released more than 70 new features to RingCentral Video™ since it launched in April 2020. The rapid innovation makes business video meetings fast, smart, open, and secure while delivering a great user experience within a browser with no downloads or in the app. RingCentral Video innovations are focused in two important areas: Enhanced security combined with ease of user experience for meeting hosts and attendees Seamless experience where users can use any device and communicate in any mode using RingCentral Office®, the company’s unified platform that combines team messaging, video meetings, and cloud phone system capabilities. “When we pivoted to a fully remote environment at the onset of the pandemic, we faced zero interruptions to employee productivity, all due to the stability and reliability of RingCentral Video,” said Neil Lertnamvongwan,

Code Together Conference 2020 brings together industry leaders and developers, features several new product innovations driven by RingCentral’s Open Platform RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced a new high-volume SMS service that enables businesses to send SMS messages and updates to their customers rapidly and reliably. Using this service, developers can build customized apps using RingCentral’s business communications platform. RingCentral also offers the service via pre-built applications available in the RingCentral App Gallery . “In these unprecedented times, staffing healthcare workers is more critical than ever, and all hinges on the speed of effectively managing increased demand. Using RingCentral’s High Volume SMS API on top of the RingCentral platform has helped us communicate more effectively and proven to be a great tool for delivering the responsiveness

‘Code Together’ brings together developers, industry leaders, and experts to explore how video, messaging, and phone communications transforms productivity in enterprise applications workflows RingCentral, Inc. (NYSE: RNG) a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, will host its first-ever virtual developer conference - Code Together - from October 20-22, 2020. The conference will bring together developers from around the world to explore the latest developments in business communication technology with fresh thinking from leaders and innovators including Guy Kawasaki, chief evangelist at Canva, and Kira Makagon, chief innovation officer at RingCentral. The RingCentral developer community now exceeds 45,000. “If you want to provide users with productive and effective communications services within business workflows, it must combine great functionality with reliability and security with open APIs,” said Kira Makagon,

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it will report financial results for the third quarter ended September 30, 2020 after market close on Monday, November 9, 2020. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (877) 705-6003 from the United States or (201) 493-6725 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com . Following the completion of the call through 11:59 PM Eastern Time on November 16, 2020, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412) 317-6671

RingCentral wins for 'General Website Application-Services' category and also receives Silver Awards for ‘Best Visual Appeal - Experience’ and ‘Best Visual Appeal - Utility’ categories RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that RingCentral Video™ (RCV) has been recognized by the Academy of Interactive and Visual Arts with a W3 Gold award in the General Website Applications-Services category. RingCentral Video also received two W3 Silver awards for Best Visual Appeal - Experience and Best Visual Appeal - Utility. RingCentral Video brings business class video meetings to RingCentral Office®, a unified communications solution that also includes team messaging and a cloud phone system. “We’re really excited to see this recognition of our focus on building great user experiences that help people communicate with their colleagues and customers while working from anywhere,”

Delivers best-in-class regulatory compliance and security RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that RingCentral Global Office™, a unified solution that includes team messaging, video meetings, and a cloud phone system, will be available in six continents including Africa, Asia, Australia, Europe, North America, and South America. RingCentral is also announcing expansion into several countries - Estonia, Greece, Lithuania, Slovenia, and South Africa. RingCentral Global Office enables businesses to connect their mobile and distributed workforces across multiple countries with local phone numbers, PSTN access, and other capabilities. The unique capabilities available to customers include: Licensing and Regulatory: Manages regulatory challenges on behalf of customers, enabling them to operate in compliance with local laws and regulations Emergency Services: Automatically

Unify Office by RingCentral now hosted in Germany Atos SE (CAC40: ATO), a global leader in digital transformation and RingCentral, Inc. (NYSE: RNG) , a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the launch of Unify Office by RingCentral in Germany. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200930005279/en/ Unify Office by RingCentral combines the very latest Unified Communications as a Service (UCaaS) technology with the knowledge and insights of the German communications market from Atos and its strong partner community of 800 partners. The result is a unique set of capabilities that will enable German organizations to communicate and collaborate effectively from anywhere, on any device, using any mode. Ursula Morgenstern, Atos Germany CEO, commented, “ Atos has been at the forefront of Communications and Collaboration technology in Germany

Broadens Microsoft Teams integrations to empower users to be more productive RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform. “Today’s modern workforce wants the flexibility to communicate using their preferred channels, both within and outside their organization,” said Will Moxley, chief product officer, RingCentral. “For organizations using Microsoft Teams for team messaging, RingCentral Cloud PBX for Microsoft Teams provides exceptional enterprise PBX capabilities, enabling users to remain productive

Leading cloud communications provider opens new office in Hamburg RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that its unified communications platform including team messaging, video meetings, and cloud phone system will now be available in Germany with a new datacenter in Frankfurt, and a new office in Hamburg, Germany. As RingCentral continues its global expansion efforts, Germany remains a key strategic location for the company. The new datacenter will also give users access to local phone numbers and emergency services in compliance with local laws and regulations. RingCentral will offer customers local data storage, the ability to register endpoints in-country, and keep voice and video call media local. The new datacenter will also give users access to local phone numbers and emergency services in compliance with local laws and regulation. All team messaging, voicemails,

Atos SE (CAC40: ATO), a global leader in digital transformation and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the first release of Unify Office (UO) by RingCentral in France. It will also be available in Austria, Belgium, Ireland, Italy, Spain and The Netherlands. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200921005242/en/ Pierrick Belledent, Head of the Business Information Department at the Ecole Normale Supérieure (ENS), which uses Unify Office by RingCentral, explains: “The pandemic has made it necessary to virtualize our exam grading process, which is a key strategic activity for the school. Our partnership with RingCentral and Atos enabled us to carry out remote sessions by allowing teachers to collaborate together, freeing them from technical challenges. Atos helped us to implement the RingCentral

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Mindbody, the leading technology platform for the wellness industry, has adopted RingCentral’s unified cloud communications platform to keep its distributed, global workforce connected from anywhere on any device, across the United States, United Kingdom, and Australia. Founded in 2001 and headquartered in San Luis Obispo, CA with locations across the globe, Mindbody enables businesses and entrepreneurs in the wellness industry to run, market, and grow their businesses by enabling consumers to engage with wellness providers in their communities. With a mobile and distributed workforce located all over the world, Mindbody had to deploy disparate on-premise systems across the globe to support their employees. This solution experienced frequent outages, was costly, and difficult to manage. This negatively impacted the customer

RingCentral, Inc. (NYSE: RNG) today announced the pricing of $650 million aggregate principal amount of 0% Convertible Senior Notes due 2026 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). The size of the offering was increased from the previously announced $600 million aggregate principal amount. The notes priced with a 52.5% conversion premium to the last reported sale price per share (approximately $278 per share) of RingCentral’s Class A common stock (the “common stock”) on September 10, 2020. Key elements of the transaction today include: $650 Million 0% Convertible Senior Notes Offering (up 52.5% Conversion Premium) RingCentral redemption option, on or after March 20, 2023 (as detailed below) Capped Call purchased in conjunction with 0% Convertible Senior Notes due 2026 with a cap price of approximately $556, representing a premium of 100% over the last reported sale price of

RingCentral is the museum’s official enterprise cloud communications partner RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced a new multi-year partnership with The Computer History Museum, based in Mountain View, California. RingCentral will be the museum’s enterprise cloud communications partner, bringing a modern and unified communications infrastructure—including messaging, video and phone—to the Bay Area-based institution. The Computer History Museum is a nonprofit organization with a four-decade history as the world’s leading institution exploring the history of computing and its ongoing impact on society. Over the last several years, the museum started to digitally transform the institution in order to extend its reach to various audiences virtually across the globe. Once the COVID-19 pandemic hit, the museum accelerated these initiatives by transitioning to an all-digital

RingCentral, Inc. (NYSE: RNG) today announced its intention to offer, subject to market conditions and other factors, $600 million aggregate principal amount of Convertible Senior Notes due 2026 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). RingCentral also expects to grant the initial purchasers of the notes an option to purchase, during a 13-day period from, and including, the initial issuance date of the notes, up to an additional $100 million aggregate principal amount of the notes. Key elements of the transaction include: $600 Million Convertible Senior Notes Offering with an initial purchaser option to purchase up to $100 million additional principal amount of the notes Capped Call expected to be purchased in conjunction with Convertible Senior Notes with a premium of approximately 100% over the last reported sale price of the common stock on the pricing date of the offering

BELMONT, Calif. – August 24, 2020 — Connex, a leading-edge system integrator, today announced that it will join RingCentral’s award-winning channel partner program to bring industry-leading cloud communications solutions to enterprise customers across North America.

“We’re seeing an uptick in customer demand for cloud communications solutions across various industries so that employees can effectively communicate with customers and peers from anywhere, on any device,” said Sayan Navaratnam, CEO  at Connex. “RingCentral is a leader in unified communications as a service (UCaaS) and delivers a seamless communications experience with the ability to call, message, or meet from a single platform. By offering our customers a leading UCaaS solution such as RingCentral, we’re confident that they’ll be able to meet growing end-user demands and increase productivity and collaboration.”

RingCentral works with world-class distributors, master agents, channel partners, and carrier partners to deliver cloud communications solutions to businesses around the world. Ranked in the CRN 5-Star Partner Program Guide for five years in a row and recognized as a leader in the Gartner 2019 Magic Quadrant for Unified Communications as a Service Worldwide, RingCentral provides mobile-first voice, video meetings, team messaging, digital customer engagement and integrated contact center solutions as a complete seamless experience. Easier to manage and more flexible and cost-efficient than legacy, on-premise communications systems, RingCentral’s cloud solutions meet the needs of today’s mobile and distributed workforce.

“Connex serves as a trusted advisor to their business customers who want to transition their communications solutions to the cloud,” said Zane Long, SVP of Global Channel Sales, RingCentral. “By offering RingCentral’s innovative and trusted cloud communications solution to their customers, Connex will advance their customers’ digital transformation efforts.”

About Connex

As a leading-edge system integrator with over 600 employees in 14 offices in North America, we provide next generation solutions and services, with best of breed technology, that meets each and every client’s needs – including client engagement solutions, team collaboration solutions and IT solutions. With over 150,000 endpoints managed across over 75,000 agents through our clients, our core values are client focused, being an innovative technology leader, and continued growth for our clients, partners and employees.

 

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today announced the appointment of Homayoun Razavi to lead its service provider business, globally. Razavi will oversee the continued expansion of partnerships with mobile operators, Internet Service Providers (ISPs), and managed service providers. Razavi brings over 30 years of telecom experience to RingCentral including senior leadership roles at BroadSoft, Coriant, Ditech Networks, Laurel Networks, Lucent, and MCI/Verizon. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200820005197/en/ Homayoun Razavi (Photo: Business Wire) RingCentral partners with leading service providers such as AT&T in the U.S., BT in the U.K., and TELUS in Canada. These relationships enable service providers to quickly and easily offer their customers world class cloud-based unified communications across mobile

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced it has been ranked highest for both the European Hosted IP Telephony and Unified Cloud Communications as a Service (UCaaS) Market in the new 2020 Frost & Sullivan UCaaS Radar Report . The Frost & Sullivan Radar Report provides results from an in-depth analysis built on a 360-degree research methodology evaluating more than 120 companies. The team of industry analysts identified 20 industry leaders excelling at innovation, most poised for growth and ripe for investment. RingCentral received the highest combined growth and innovation score of all the providers. “RingCentral stands out among providers offering hosted IP telephony and UCaaS in the European market with its keen ability to identify key mega trends and promptly align its solutions portfolio roadmap with rapidly evolving business technology requirements,” explained

Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today announced that they have entered into a strategic partnership to introduce a new co-branded cloud solution – Rainbow Office powered by RingCentral – making it unique and exclusive for Alcatel-Lucent Enterprise. RingCentral and Alcatel-Lucent Enterprise will jointly develop programs enabling both companies to lead the cloud communications services for the enterprise market. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200811005259/en/ “We are excited to partner with Alcatel-Lucent Enterprise and to bring our industry-leading cloud communications solutions to their customers and partners,” said Vlad Shmunis, founder, chairman and CEO. “Alcatel-Lucent Enterprise’s strong presence in

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Rooms™ for Poly, bringing the power and ease-of-use of RingCentral Video™ to every work space. Designed for a flexible and hybrid workforce, the powerful and intuitive RingCentral Rooms service will be built into the simple Poly Studio X all-in-one video bars. Additionally, RingCentral Rooms for Poly consolidates any workspace needs into a minimal number of devices while enabling a new wave of rooms intelligence, analytics, and manageability. The solution is specifically designed to simplify large-scale deployments by enabling frictionless procurement, quick installations, and easier management. RingCentral Rooms for Poly is currently in beta and fully integrated with Poly Studio X30 and Poly Studio X50 bringing simplicity, convenience, and a modern meetings experience to physical work spaces. A recent Gartner survey

RingCentral Office® ARR surpassed $1 billion, up 36% Subscriptions Revenue up 32% RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced financial results for the second quarter ended June 30, 2020. Second Quarter Financial Highlights Total revenue increased 29% year over year to $278 million. Subscriptions revenue increased 32% year over year to $257 million. Total Annualized Exit Monthly Recurring Subscriptions (ARR) increased 33% year over year to $1.1 billion. RingCentral Office ® ARR increased 36% year over year to $1.0 billion. Mid-market and Enterprise ARR increased 50% year over year to $581 million. Enterprise ARR increased 58% year over year to $363 million. Channel ARR increased 60% year over year to $375 million. “We delivered solid Q2 results driven again by strong contributions from mid-market and enterprise customers, as well as our channel partners,” said Vlad Shmunis,

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the appointment of Gunjan Aggarwal as Chief People Officer, reporting to Anand Eswaran, president and COO at the company. Aggarwal will be responsible for continuing to ensure that RingCentral is a great place to work for our people, from talent acquisition and development, to organization effectiveness, rewards and recognition, and global inclusion and diversity. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200727005114/en/ Gunjan Aggarwal, courtsey of RingCentral Aggarwal is a 20-year industry veteran who joins RingCentral from RELX Group, a world-leading provider of information solutions based on big data analytics for professional and business customers with revenues of $10 billion. At RELX, she was responsible for all aspects of the people function across the 30,000

Atos to become a customer of Unify Office, starting deployment with Atos Unified Communications and Collaboration (former Unify Division) Atos SE (CAC40: ATO), a global leader in digital transformation, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the expansion of their strategic partnership with the launch of a co-branded UCaaS solution called Unify Office (UO) by RingCentral. In addition to the system integrator relationship announced previously, the expanded partnership will now include Unify Office as the exclusive UCaaS offering for the 40 million user installed base of the Atos Unify product family. Unify Office is expected to be available starting August 31, 2020. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200721005365/en/ This will allow Atos to maximize the global market opportunity in digital

Atos to become a customer of Unify Office, starting deployment with Atos Unified Communications and Collaboration (former Unify Division) Atos SE (CAC40: ATO), a global leader in digital transformation, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the expansion of their strategic partnership with the launch of a co-branded UCaaS solution called Unify Office (UO) by RingCentral. In addition to the system integrator relationship announced previously, the expanded partnership will now include Unify Office as the exclusive UCaaS offering for the 40 million user installed base of the Atos Unify product family. Unify Office is expected to be available starting August 31, 2020. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200721005365/en/ This will allow Atos to maximize the global market opportunity in digital

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it will report financial results for the second quarter ended June 30, 2020 after market close on Monday, August 3, 2020. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (877) 705-6003 from the United States or (201) 493-6725 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com . Following the completion of the call through 11:59 PM Eastern Time on August 10, 2020, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412) 317-6671 internationally

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that PM Pediatrics , the nation’s largest provider of specialized pediatric urgent care, is using RingCentral’s cloud communications solution to help meet the rapid acceleration of patient and staff communications needs amidst the COVID-19 pandemic. RingCentral is enabling patients to connect with health professionals, while enabling their employees to work together while working from home. Established in 2005, PM Pediatrics has over 60 locations across the country and is growing rapidly. Prior to COVID-19, the urgent care network was already using RingCentral’s cloud communications solution in some of its newer locations. Once the pandemic hit, the increasing volume of patient communications quickly overwhelmed their existing legacy communications infrastructure at older locations. In order to improve overall patient communications

Broadens Microsoft Teams integrations to empower users to be more productive RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform. “Today’s modern workforce wants the flexibility to communicate using their preferred channels, both within and outside their organization,” said Will Moxley, chief product officer, RingCentral. “For organizations using Microsoft Teams for team messaging, RingCentral Cloud PBX for Microsoft Teams provides exceptional enterprise PBX capabilities, enabling users to remain productive

Broadens Microsoft Teams integrations to empower users to be more productive RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform. “Today’s modern workforce wants the flexibility to communicate using their preferred channels, both within and outside their organization,” said Will Moxley, chief product officer, RingCentral. “For organizations using Microsoft Teams for team messaging, RingCentral Cloud PBX for Microsoft Teams provides exceptional enterprise PBX capabilities, enabling users to remain productive

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that higher educational institutions including Berkeley College , Southern New Hampshire University (SNHU) , and Texas Christian University (TCU) have selected RingCentral to enable a smooth transition to remote communications and collaboration. “Millions of people around the world are learning how to go about their daily lives via new generation cloud communication platforms and we believe the experience should always be seamless,” said Anand Eswaran, president and chief operating officer, RingCentral. “At RingCentral, we are steadfast in our focus on the future of work and remote learning, and we are pleased that we could enable these institutions to modernize their communications infrastructure so they are still connected, even when physically separated.” RingCentral delivers integrated, secure, and reliable cloud communication

RingCentral (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that the company has been named to the Forbes “Global 2000: The World’s Largest Public Companies” list, released in May, 2020. The annual list, which has been released for the past 18 years, features a ranking of the biggest, most powerful and most valuable companies in the world. “RingCentral has always been focused on delivering next generation communications solutions for the ever-expanding global, mobile, and distributed workforces,” said Vlad Shmunis, founder, chairman and CEO, RingCentral. “Our inclusion in the Forbes 2020 list is an honor and validates our continued commitment to providing enterprises with modern cloud communications solutions that keep them connected and thriving.” The Forbes Global 2000 list is a highly regarded authority on corporate rankings globally. The Global 2000 list is based on four metrics: sales,

New channel program builds on Channel Harmony program and provides partners with greater flexibility in sales cycles RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the launch of its IGNITE!™ Partner Program, which enables partners to own the entire sales cycle with organizations of up to 400 employees. IGNITE! builds on RingCentral’s existing industry-leading Channel Harmony® program . The program reinforces RingCentral’s commitment to the channel, and gives partners greater flexibility to choose the sales process that best suits the needs of each individual prospect. “Now more than ever, organizations need technology that allows them to work from anywhere,” said Zane Long, senior vice president, global partner sales. “With the new IGNITE! program, we remain committed to our partners by providing them with even more flexibility and choice. Partners can continue to look to

Total Revenue up 33% Total ARR surpassed $1 billion Enterprise ARR and Channel ARR each surpassed $300 million RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced financial results for the first quarter ended March 31, 2020. First Quarter Financial Highlights Total revenue increased 33% year over year to $268 million. Subscriptions revenue increased 33% year over year to $243 million. Annualized Exit Monthly Recurring Subscriptions (ARR) increased 33% year over year to over $1 billion. RingCentral Office® ARR increased 36% year over year to $943 million. Mid-market and Enterprise ARR increased 52% year over year to $524 million. Enterprise ARR increased 59% year over year to $318 million. Channel ARR increased 62% year over year to $329 million. “We delivered another solid quarter, driven by continued strength in mid-market and enterprise markets,” said Vlad Shmunis, RingCentral’s

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Phil Sorgen, former Corporate Vice President for Microsoft’s Enterprise Commercial Group, has joined the company as its Chief Revenue Officer. Reporting to Anand Eswaran, President and Chief Operating Officer at RingCentral, Sorgen will be responsible for global sales including all direct, service providers, channel and strategic partners. Earlier Sorgen served as the Corporate Vice President of the Worldwide Partner Group at Microsoft. Sorgen is a 30-year industry veteran and has spent the last 20+ years at Microsoft in a variety of leadership roles. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200506005872/en/ Phil Sorgen, courtesy of RingCentral “We are excited to have Phil on board and extend him a very warm welcome. Phil brings 30 years of experience of leading

Enables users to switch real-time between devices and different modes of communication including team messaging, calling, and video meetings RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the launch of the new RingCentral unified desktop app, an entirely reimagined user experience for enterprise communications available both on Windows PCs and Macs. The new unified RingCentral desktop app is a modern contextual and collaboration-centric app that includes RingCentral’s Message Video Phone™ (MVP) capabilities in a single solution for a streamlined experience. “Organizations face the new reality of their entire workforce working from home. Providing employees with communications solutions that enable them to be productive from any device, anywhere and on any mode of communication has become an absolute necessity for business continuity and success,” said Will Moxley, chief product

RingCentral’s Unified Cloud Communications and Contact Center Solutions enable 2,200+ users to work from anywhere RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Goosehead Insurance, Inc. (NASDAQ: GSHD) a rapidly growing independent personal lines insurance agency, is using RingCentral’s cloud communications solutions to enable their entire organization to work from anywhere, using any device. Leveraging RingCentral Office®, a Unified Communications as a Service (UCaaS) solution, and RingCentral Contact Center™ capabilities, Goosehead is supporting over 2,200 people in a work from home environment across the nation. Goosehead Insurance is one of America’s fastest growing insurance agencies, and allows customers to choose policies and products from more than 80 leading carriers. As a result of the COVID-19 global pandemic, Goosehead was faced with the need to enable all

Company also honored with Bay Area Workplace Wellness Award RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that the San Francisco Business Times and the Silicon Valley Business Journal recognized RingCentral as a 2020 Bay Area Best Places to Work and as a Bay Area Workplace Wellness Award recipient. The awards are based on the results of an independent survey conducted by Quantum Workplace. Bay Area award applicants were evaluated and ranked across five categories based on the number of employees. The ranking found companies in the region whose employees rate them as the highest on such values as fun, collaborative culture, solid compensation, benefits offerings, and other amenities as well as management practices. According to the San Francisco Business Times and the Silicon Valley Business Journal, RingCentral’s Bay Area employees value: Competitive and creative benefits, which

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it will report financial results for the first quarter ended March 31, 2020 after market close on Wednesday, May 6, 2020. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (877) 705-6003 from the United States or (201) 493-6725 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com. Following the completion of the call through 11:59 PM Eastern Time on May 13, 2020, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412) 317-6671 internationally

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions and AT&T (NYSE:T) today announced that AT&T Office@Hand powered by RingCentral now provides enhanced HD video capabilities through new RingCentral Video™ technology. At a time where remote work solutions are more critical than ever, AT&T Office@Hand enables businesses to instantly activate and easily manage a remote workforce using voice, video meetings and messaging. By adding RingCentral’s Video technology, AT&T Office@Hand Meetings provides HIPAA and FINRA-compliant capabilities to businesses with stringent security and accessibility requirements. “The nature of work changed overnight, and video is now an absolute necessity to keep businesses moving,” said Roman Pacewicz, Chief Product Officer, AT&T Business. “We’re all in this together, and we know that tools like AT&T Office@Hand are about more than just productivity. It

Available immediately as part of RingCentral Office, AT&T Office@Hand, and Avaya Cloud Office Also available for free to educators, healthcare providers, NGOs, news organizations, and the public sector RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Video™ (RCV), a reimagined video meetings experience. Leveraging RingCentral’s open platform, RingCentral Video will be another component offered as part of RingCentral Office®, completing RingCentral’s differentiated Message Video Phone™ (MVP) solution. RingCentral Video addresses the demand in work from anywhere by leveraging next-generation technologies to enable a fast, unified, open, and trusted video meetings experience. “The world is experiencing the largest work from home demand ever. At RingCentral, we've always been focused on addressing the needs of modern, mobile, and distributed workforces by delivering

Santa Clara & Belmont, Calif.  –  Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today announced general availability of the highly anticipated Avaya Cloud Office™ by RingCentral® solution.

Avaya Cloud Office enhances the way organizations communicate with customers, partners and with colleagues through an all-in-one solution that delivers seamless collaboration across multiple channels. By enabling voice calls, team messaging, meetings, conferencing, file sharing and more, Avaya Cloud Office empowers workforces to meet, share and collaborate productively no matter where they are. 

“Organizations of all kinds are adapting to new ways for their employees to communicate, collaborate and be productive, regardless of their location or the device they’re using, with the help of easy-to-use cloud solutions that empower a mobile, remote workforce,” said Jim Chirico, Avaya President and CEO. “Avaya Cloud Office provides a comprehensive yet simple communications app for a world where communications and collaboration tools are more critical than ever before. As we engage our extensive customer base to help them address the rapidly evolving future of work, new offerings like Avaya Cloud Office are an ideal solution to meet their needs.”

“In the current environment where working from anywhere, including home, is not just a matter of preference but a matter of necessity and safety, the challenge is real for businesses as they work to maintain productivity through these difficult times,” said Vlad Shmunis, RingCentral Founder, Chairman and CEO. “Cloud solutions enable people to work from anywhere, and we believe that with Avaya Cloud Office by RingCentral, businesses can keep moving forward. Our goal is to make remote work feel as in-person as possible, so people can feel connected and engaged with one another during these unprecedented times and beyond.”

With Avaya Cloud Office, customers can:

• Communicate and collaborate using voice, video, team messaging, SMS and fax capabilities

• Transform their business communications at a pace that’s right for them

• Simplify communications through one app available on a wide range of devices and locations

• Easily scale any time

• Receive industry-leading security and support from a global leader in communications and collaboration solutions

• Take advantage of RingCentral’s open platform APIs and over 200 pre-built business solution integrations combined with Avaya enterprise-grade features and services 

• Have the ease of compatibility with Avaya phones and devices, including: J139, J169 and J179 Series phones, and additional devices to be added

“The launch of Avaya Cloud Office is a real game-changer in the UCaaS market,” said Elka Popova, Vice President, Information and Communications Technologies, Frost & Sullivan. “Avaya’s innovation, partner community and global services reach combined with the market-leading RingCentral platform provides an unprecedented opportunity for customers migrating to cloud communications. We are all seeing the importance of collaboration solutions that enable remote work increasing globally, and Avaya Cloud Office is a tremendous example of the kind of solution that will enable the future of work.”

“We have a very successful relationship with Avaya and RingCentral and are excited about this powerful new collaboration solution,” said Mike Baur, Chairman and CEO, ScanSource, Inc. “Our channel partners are ready for Avaya Cloud Office, as it’s adaptable, flexible and easy to use. ScanSource is uniquely positioned to support our community of Value-Added Resellers and Sales Agents in deploying the Avaya Cloud Office solution. With our design, pre-sale and technical support teams, coupled with our training, education and consulting services, we can enable partners to quickly ramp up their sales in what is becoming a critical moment in time for the remote workforce.”

Avaya has signed five master agents to launch Avaya Cloud Office, including Jenne, Inc., ScanSource, Inc., AVANT Communications, Synnex Corporation and Telarus LLC. Additionally, nearly 800 channel partner agents have been onboarded to sell Avaya Cloud Office, with scores of these being new to sell Avaya solutions. Sales and partner training has been underway since February, with well over a thousand sellers trained across Enterprise, MidMarket, SMB and SLED customer segments.

• Read the blog: Avaya Cloud Office Is Here, and Your Workplace Will Never be the Same

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win - by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration - in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at https://www.avaya.com  © 2020 Avaya Holdings Corp. All rights reserved. Avaya, Avaya Cloud Office and the Avaya logo are trademarks of Avaya Holdings Corp.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. © 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements”, including but not limited to, statements regarding the anticipated impact and benefits of Avaya Cloud Office. All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. RingCentral and Avaya have based these forward-looking statements on their current expectations, assumptions, estimates and projections. While RingCentral and Avaya believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond their control. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including risks related to the parties’ ability to successfully perform their obligations under the commercial arrangement, the parties ability to successfully market, sell and transition customers to Avaya Cloud Office, as well as those risks and uncertainties discussed in RingCentral’s and Avaya’s respective Annual Reports on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov. RingCentral and Avaya caution you that the list of important factors included in their respective filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. Neither RingCentral nor Avaya undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

 

BELMONT, Calif. — SKC Communications, a nationwide leader in cloud-based solutions, will join RingCentral’s award-winning channel partner program to bring industry-leading cloud communications and contact center solutions to enterprise customers across the US.

“An increasing number of organizations across industry verticals are transitioning from legacy on-premise systems to cloud communications solutions for effective customer communication and collaboration,” said Jeff Holton, CTO at SKC Communications. “By adding RingCentral’s market-leading unified communications as a service (UCaaS) and contact center offerings to our portfolio, we will be able to bring our customers the leading solutions they need to achieve greater business outcomes.”

RingCentral works with world-class distributors, master agents, channel partners, and carrier partners to deliver cloud communications solutions to businesses around the world. Ranked in the CRN 5-Star Partner Program Guide for five years in a row and recognized as a leader in the Gartner 2019 Magic Quadrant for Unified Communications as a Service Worldwide, RingCentral provides mobile-first voice, video meetings, team messaging, digital customer engagement and integrated contact center solutions as a complete, seamless experience. Easier to manage and more flexible and cost-efficient than legacy, on-premise communications systems, RingCentral’s cloud solutions meet the needs of today’s mobile and distributed workforce.

“SKC Communications has a strong network of business customers thanks in part to its industry expertise in unified communications and ability to exceed customer expectations,” said Zane Long, SVP of Global Channel Sales, RingCentral. “We look forward to working with them to help their customers modernize their communications infrastructure by transitioning to cloud solutions.”

BELMONT, Calif. -(BUSINESS WIRE)- RingCentral, Inc. (NYSE:RNG) today announced the pricing of $1.0 billion aggregate principal amount of 0% Convertible Senior Notes due 2025 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). The notes priced with a 50% conversion premium to the volume weighted average price per share (approximately $240.28 per share) of RingCentral’s Class A common stock (the “common stock”) on February 27, 2020 . Key elements of the transaction today include: $1.0 Billion 0% Convertible Senior Notes Offering (up 50% Conversion Premium) RingCentral redemption option, on or after March 5, 2022 (as detailed below) Capped Call purchased in conjunction with 0% Convertible Senior Notes due 2025 with a cap price of approximately $481 Repurchase of approximately $172.5 million aggregate principal amount of 0% Convertible Senior Notes due 2023 issued in 2018 RingCentral also

BELMONT, Calif. -(BUSINESS WIRE)- RingCentral, Inc. (NYSE:RNG) today announced its intention to offer, subject to market conditions and other factors, $1.0 billion aggregate principal amount of convertible senior notes due 2025 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). RingCentral also expects to grant the initial purchasers of the notes an option to purchase, during a 13-day period from, and including, the initial issuance date of the notes, up to an additional $150 million aggregate principal amount of the notes. The notes will be senior, unsecured obligations of RingCentral . The notes will be convertible into cash, shares of RingCentral’s Class A common stock (“common stock”), or a combination thereof, at RingCentral’s election. The conversion rate and other terms of the notes are to be determined upon pricing of the offering. The notes will also be redeemable at the option

BELMONT, Calif. -(BUSINESS WIRE)- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced today that CRN ® , a brand of The Channel Company , has named RingCentral’s SVP of Global Channel Sales, Zane Long , to its prestigious list of 2020 Channel Chiefs for the fourth consecutive year. The executives on this annual list are distinguished leaders who continue to drive growth and influence the IT channel with cutting-edge strategies and partnerships. Each of the 2020 Channel Chiefs have shown outstanding commitment, an ability to lead, and a passion for progress within the channel through their partner programs. Channel Chief honorees were chosen by the CRN editorial staff for their dedication, industry prestige, and exceptional accomplishments in driving the channel agenda and evangelizing the importance of channel partnerships. Long has succeeded in driving consistent growth in global channel

Platform now close to 30,000 developers and 3,000 certified integrations BELMONT, Calif. -(BUSINESS WIRE)- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced continued momentum for the RingCentral Open Platform™ with approximately 30,000 developers and 3,000 certified integrations. The company is also announcing new and updated integrations with NetSuite , Salesforce, and Microsoft Teams, to name a few, that enhance overall business productivity and drive customer centric outcomes. In addition, RingCentral announced that the company won the DEVIES Award for ‘Best Innovation in Communications.’ “Our continuous growth and industry recognition is a testament to our rapid pace of innovation,” said Sangeeta Walsh , head of Platform Marketing. “RingCentral’s APIs are empowering developers across industries to revolutionize the way their organizations communicate and collaborate through

Surpasses $1 billion annual revenue run-rate Total Revenue up 34% Enterprise ARR up 71% BELMONT, Calif. -(BUSINESS WIRE)- RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced financial results for the fourth quarter ended December 31, 2019 . Fourth Quarter Financial Highlights Total revenue increased 34% year over year to $253 million . Subscriptions revenue increased 33% year over year to $229 million . Annualized Exit Monthly Recurring Subscriptions (ARR) increased 32% year over year to $960 million . RingCentral Office ® ARR increased 36% year over year to $877 million . Mid-market and Enterprise ARR increased 59% year over year to $479 million . Enterprise ARR increased 71% year over year to $293 million . Channel ARR increased 63% year over year to $300 million . “Fourth quarter results were outstanding, driven by continued momentum in mid-market and enterprise markets. We are very

Educational Services Commission of New Jersey (ESCNJ) Agreement streamlines purchasing process for public agencies, state and local government, public schools and universities BELMONT, Calif. -(BUSINESS WIRE)- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, continues to gain momentum in the public sector and education vertical through a new agreement with The Educational Services Commission of New Jersey (ESCNJ), which serves more than 1,300 members in public agencies including educational institutions across the state of New Jersey . Organizations will now have a simplified purchasing process of RingCentral solutions, that includes voice, video and team messaging on a single platform. “We’re seeing public institutions move away from their legacy on-premise phone systems to modern unified cloud solutions that provide mobility and robust multi-modal communications capabilities for deeper

RingCentral extends large enterprise reach by joining Atos’ Digital Workplace solutions portfolio BELMONT, Calif. & PARIS-(BUSINESS WIRE)- Atos SE (CAC40: ATO), a global leader in digital transformation, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Atos will add RingCentral as the preferred provider of Unified Communications as a Service (UCaaS) solutions. Atos and RingCentral will enter into a System Integrator (SI) relationship and will introduce a co-branded UCaaS solution. The co-branded solution will be a key part of Atos’ Digital Workplace client and partner offer, complementing its existing OpenScape UC solutions. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200210005714/en/ “We are excited to welcome Atos as our first global Systems Integrations partner, creating opportunities for RingCentral

Avaya ENGAGE 2020 – Phoenix, AZ and BELMONT, Calif. – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today introduced Avaya Cloud Office™ by RingCentral^®. Together, Avaya and RingCentral are redefining business communications by offering a solution delivering a seamless communication and collaboration through multiple channels.

The unified communications offering is based on the recent strategic partnership with RingCentral announced in October 2019. Being previewed at the annual Avaya ENGAGE user conference this week, Avaya Cloud Office combines RingCentral’s industry-leading unified communications as a service (UCaaS) platform with Avaya phones, services and migration capabilities to create a highly differentiated solution backed by communications experts that delivers cloud services with extensive communication and collaboration capabilities for businesses of all sizes. Avaya Cloud Office will be generally available for customers and partners this Spring.

Avaya Cloud Office enables users to realize how easy it is to communicate using an all-in-one solution that delivers calling, team messaging, video conferencing, file sharing and collaboration. Regardless of your workforce location, the types of devices they use, or what environments and applications they work with, Avaya Cloud Office works seamlessly. Avaya predicts that this solution will be the answer to growing demand for an evolving unified communications environment that captures cloud innovation while leveraging existing investments. Built on RingCentral’s open platform with over 200 pre-built business solution integrations, users can keep the tools they love and will be able to integrate them with Avaya Cloud Office. Overall, this allows users to benefit from Avaya enterprise-grade features and services with the ease and speed of the leading cloud unified communications platform to meet their unique requirements and budget.

“With Avaya Cloud Office, users can transform business communications and collaboration via the cloud at a pace that is right for them, simplify communications, easily scale as needed, and receive industry-leading security and support from a trusted partner,” said Dennis Kozak, SVP Business Transformation, Avaya. “At our Avaya ENGAGE 2020 user conference, we are excited to demonstrate Avaya Cloud Office to attendees. In addition, we are planning to train and certify partners and agents to be able to sell this solution so that it can reach customers as quickly as possible.”

“By bringing RingCentral’s industry-leading unified communications platform together with Avaya, our aim is to help businesses empower employees to communicate, collaborate, and work better together and best serve their customers and partners,” said Anand Eswaran, President and COO, RingCentral. “We look forward to the ongoing collaboration with Avaya that will continue to enhance and strengthen our partnership and bring industry-leading solutions to customers.”

With Avaya Cloud Office, users get:

• The most requested functionality and the most advanced features in the market, such as Video, Chat, Collaboration, along with Calling and more – for organizations of any size
• 200+ ready-to-use integrations with business cloud apps, including Microsoft Office 365, Salesforce, ServiceNow, Zendesk and Google G-Suite
• Leading security and reliability features to keep business secure and operational, while also providing compliance for cloud providers
• Compatibility with the Avaya phones and devices, including: J139, J169 and J179 Series phones, with additional devices to be added
• Service and support managed by Avaya’s highly respected customer success team

“We are excited about the new partnership between Avaya and RingCentral, and we are looking forward to bringing Avaya Cloud Office to market,” said Jeff Gardner, CEO of Carousel, a top technology integrator, managed services and cloud solution provider, and a key Avaya partner. “The initial feedback we are hearing from our customers is very positive, and we have every expectation that they will embrace this new cloud offer as they seek communication solutions that more effectively address their evolving business needs.”

Avaya Cloud Office adds UCaaS solutions to the company’s industry-leading portfolio, which includes a full suite of communications software and hardware solutions to a global customer base that includes more than 120,000 customers, over 100 million UC seats and 5 million Contact Center users in over 180 countries.

“Businesses currently using premise-based or cloud solutions now have a new, compelling public cloud option available to them with Avaya Cloud Office, providing integrated and intuitive unified communications and collaboration,” said Elka Popova, Vice President of Connected Work research, Frost & Sullivan. “Avaya customers now have a smoother, more cost-effective migration path to a public cloud solution that makes it easier to realize enhanced workforce productivity and business agility.”

Avaya Cloud Office, and more innovations in communications and collaboration, will be featured at Avaya ENGAGE 2020, taking place in Phoenix, AZ from February 2nd to 5th. Expected to attract 3,000 attendees, Avaya ENGAGE is the annual conference for the world’s largest community of contact center and unified communications users, co-sponsored by IAUG, the International Avaya Users Group.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win - by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration - in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at https://www.avaya.com © 2020 Avya Holdings Corp. All rights reserved. Avaya and the Avaya logo are trademarks of Avya Holdings Corp.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. © 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

Cautionary note regarding forward-looking statements

This release contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could,“ "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should,“ "will," or “would” or the negative thereof or other variations thereof or comparable terminology. RingCentral and Avaya have based these forward-looking statements on their current expectations, assumptions, estimates and projections. While RingCentral and Avaya believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond their control. These factors include risks related to the ability to successfully complete development of Avaya Cloud Office, the ability to successfully market, sell and transition customers to Avaya Cloud Office and other risks and uncertainties discussed in Avaya’s Annual Report on Form 10-K filed with the Securities and Exchange Commission (the “SEC”) on November 29, 2019 and in RingCentral’s Quarterly Report on Form 10-Q filed with the SEC on November 12, 2019, and in other filings RingCentral and Avaya may make with the SEC from time to time. These risks and uncertainties may cause actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to Ringcentral’s and Avaya’s respective filings with the SEC that are available at www.sec.gov. RingCentral and Avaya caution you that the list of important factors included in their SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. RingCentral and Avaya undertake no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

ANAHEIM, Calif. & BELMONT, Calif.--(BUSINESS WIRE)-- Altura, a leading provider of unified communications and network solutions, today announced it has joined RingCentral’s (NYSE:RNG) award-winning channel partner program. Altura will bring RingCentral’s cloud communications and contact center solutions to US enterprises across multiple sectors, including healthcare, government, and education.

Altura works with midmarket and enterprise businesses including local, state and federal government, as well as healthcare and education institutions across the US. Altura will partner with RingCentral to help its enterprise customers drive tighter collaboration and improve worker productivity and efficiency - all through the power of the cloud.

“As today’s workforce becomes more mobile and distributed, our customers are demanding solutions that allow their employees to communicate and collaborate seamlessly, wherever they are located so they can remain productive,” said Bob Blazek, president and CEO, Altura Communication Solutions. “RingCentral’s cloud communications platform is a strong addition to our portfolio, and we look forward to partnering with RingCentral to help our enterprise customers transition to the cloud.”

RingCentral works with world-class distributors, master agents, channel partners, and carrier partners to deliver cloud communications solutions to businesses around the world. Ranked in the CRN 5-Star Partner Program Guide for five years in a row and recognized as a leader in the Gartner 2019 Magic Quadrant for Unified Communications as a Service Worldwide, RingCentral provides mobile-first voice, video meetings, team messaging, digital customer engagement and integrated contact center solutions as a complete seamless experience. Easier to manage and more flexible and cost-efficient than legacy, on-premise communications systems, RingCentral’s cloud solutions meet the needs of today’s mobile and distributed workforce.

“Altura has a strong network of enterprise customers looking for cloud-first, company-wide communications solutions,” said Zane Long, SVP of global channel sales, RingCentral. “Together we will help businesses of all sizes realize the benefits of a comprehensive, reliable cloud communications platform that enables them to scale globally and communicate effortlessly.”

About Altura

Altura Communications Solutions, Inc., is a leading provider of unified communications and network solutions. Headquartered in Anaheim, CA, the company serves the needs of enterprise customers with sales and service locations nationwide. Altura offers a complete range of voice and data applications and services, and is a leading provider of communication-enabled solutions and managed services. For more information, visit www.alturacs.com.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

ANAHEIM, Calif. & BELMONT, Calif. -(BUSINESS WIRE)- Altura , a leading provider of unified communications and network solutions, today announced it has joined RingCentral’s (NYSE:RNG) award-winning channel partner program. Altura will bring RingCentral’s cloud communications and contact center solutions to US enterprises across multiple sectors, including healthcare, government, and education. Altura works with midmarket and enterprise businesses including local, state and federal government, as well as healthcare and education institutions across the US. Altura will partner with RingCentral to help its enterprise customers drive tighter collaboration and improve worker productivity and efficiency - all through the power of the cloud. “As today’s workforce becomes more mobile and distributed, our customers are demanding solutions that allow their employees to communicate and collaborate seamlessly, wherever they are located so they can remain productive,” said Bob Blazek , president

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis. Eswaran will be responsible for leadership and execution across products, engineering, sales, marketing, services, customer care, operations, and human resources. Eswaran’s experience spans over 24 years in global business leadership roles at technology organizations including Microsoft, SAP and HP. Eswaran was most recently responsible for Microsoft’s Enterprise Commercial and Public Sector business globally. Prior to that, he led Microsoft Services, Industry & Digital, Customer Care, and Customer Success; a global team of 24,000 professionals. Eswaran’s leadership and vision played a key role in the last five years in shaping Microsoft’s

Customer feedback and high ratings for RingCentral, Named a November 2019 Gartner Peer Insights Customers’ Choice RingCentral, Inc., (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced it has been recognized as a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide as reviewed by customers. RingCentral received an overall rating of 4.5 out of 5 stars, based on 125 reviews, as of 31 October 2019. “We take great pride in being named a November 2019 Gartner Peer Insights Customers’ Choice. This recognition reflects our commitment to providing value to our customers through our industry-leading business communications and collaboration solutions,” said Amritesh Chaudhuri, SVP of Marketing for RingCentral. “Based on widespread feedback from customers, it’s clear that we are enabling our business users to communicate effortlessly both within their