RingSenseTM

Turn conversations into insights with AI

Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI-assisted coaching tips.
RingCentral's trackers dashboard for conversation intelligence insights

Trusted by over 400,000 businesses of all sizes

See more value from one AI-powered platform

Work from one trusted platform
Natively built on RingCentral’s industry-leading business communications platform.
Ensure compliance
Enjoy enterprise-grade compliance, security, and 99.999% uptime reliability.
Access comprehensive AI
Save time, eliminate manual call reviews, and enjoy greater efficiency for smarter, more effortless work.
Achieve broad use cases
Offer AI-powered support for client facing teams, customer service and compliance departments.  

Elevate your customer communication strategy

Call summary with call recording playung at the bottom

Coach teams towards consistently better calls

Watch how RingSense conversation intelligence helps with call reviews to create better customer experiences

Video: RingSense: Have better conversations

Innovative conversation intelligence for every industry

Improve legal representation

Automate notes and next steps to save time for lawyers and clerks, securely record all communications for compliance, and enhance soft skills and client understanding with AI insights.
Chenmed logo

15x faster workflows and cost savings

A lawyer holding his mobile phone in front of a laptop reading the call recap of a recent phone call
A woman in a medical lab coat looking at her phone with inlay MedCare logo. An analytics dashboard with an inaly of TarryTown logo. A man and a woman in conversation wiyth inlay of Husband & Wife Law Team logo

Trusted by over 400,000 businesses worldwide

20
Hours of analysis saved a week at TarryTown Expo Care
5x
Increased visibility into customer pain points at Ree Medical
 92%
Time saved on call reviews and coaching at MedCare
65%
In time savings in call analysis at The Husband & Wife Law Team

Elevate your CRM workflows

Easily connect RingSense to your CRM and favorite tools with built-in integrations and Zapier flexibility.
RingCentral's integrations

Built on the world’s most advanced business phone system

The inbound call overview tab with summary and call recording

Fully integrated

RingSense works right away with RingEX, RingCX and RingCentral Contact Center for all your calling needs—no setup required.

Globally trusted and secure

RingCentral offers over five years of 99.999% uptime, available in 46 countries with top security and 3rd party certifications.

Disruptively priced

RingSense provides great AI insights for less, perfect for businesses wanting to improve customer engagement.

See why over 400,000 businesses trust RingCentral

Bring all your employee and customer experiences together

RingCentral's calling feature on mobile app

Business phone

The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
Ongoing RingCentral video meeting

Contact Center

Create effortless customer experiences across every channel with our AI-first contact center solutions.
Ongoing virtual event hosted on RingCentral Events platform

Events

Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.

Frequently asked questions about conversation intelligence

Talk to a sales expert
Contact us today and get more out of your everyday business conversations with RingSense AI.