RingCentral AI Assistant

Included at no additional cost*

Meet your AI Assistant that takes notes, writes, and translates

Stay focused on your priorities with a personal AI Assistant that captures call notes, translates messages, and crafts polished texts.
The RingCentral smart assistant with a smart inbox. It features categories: Key updates, Action items, Decisions made, and Open Questions
Capture notes instantly
Automatically record and organize key call details, saving time for all your teams.
Ensure nothing is missed
Accurately capture decisions and action items that prevent important details from slipping through the cracks.
Write with ease
Generate polished, context-aware chat messages in real-time that create clarity and save time on manual writing.
Quickly send tailored SMS
Compose personalized, context-based SMS messages, that improve communication and efficiency.
A woman using the RingCentral app on her cellphone and laptop

Winner of the Overall Best of Enterprise Connect 2024 Award

Explore how RingCentral’s AI Assistant can transform
your workflows and enhance productivity.

See our AI phone capabilities in action

Video: The modern business phone system, reimagined with AI

Powerful AI features for all the ways you work

Your personal AI Assistant simplifies tasks, streamlines workflows, and boosts productivity for everyone in your organization.
AI for Phone

Capture details, connect, and communicate effortlessly

Capture key call details effortlessly

With automated real-time note-taking, all key call details, decisions, and action items are captured and organized, allowing you to focus on meaningful conversations rather than administrative tasks.

Track and reference important conversations

Convert spoken words into real-time text during calls with live transcription, creating searchable conversation content for future reference.

Enhance accessibility

Improve conversation clarity with closed captions and offer on-screen text translations for all participants—especially those with hearing impairments.
An inset reveals a call recap for Rafael Lindsey with AI-powered updates and key notes. on top of the RingCentral Phone app.
A team chat for User Research discussions fraturing different AI-chat features include improving, spell-checking, and translation options.
AI for SMS and Team Messaging

Hold productive conversations across every language

Craft and translate messages quickly

Compose polished chat messages in your preferred style and length, while bridging language gaps to enable effective global collaboration.

Generate more engaging texts

Create personalized SMS responses based on input and context, making your mobile communication more efficient and relevant.

Catch up in seconds

Quickly catch up on group chats with key insights from condensed messaging summaries.
AI FOR VIDEO

Get instant recaps from your most important conversations

Meeting recaps without the rewatch

Capture meeting highlights with concise summaries, providing quick takeaways without reviewing the entire session.

Easily share and send meeting highlights

Generate dynamic highlight clips of video meetings, and effortlessly revisit key moments.

Host more inclusive video meetings

Increase engagement with live transcription and closed captions, ensuring everyone is included and informed during video meetings.
A video conference with an inset of AI-powered meeting transcription
Collage of three people using RingCentral AI assistant: a man in a suit receiving a chatbot message on a tablet, a woman writing with houseplants and a laptop nearby, and another woman smiling at a laptop showing an AI-generated response suggestion.

The ROI of our AI Assistant

See how our AI-powered virtual assistant helps save costs and improves productivity for real customers.
92%
Of organizations see RingCentral AI Call Notes as important for their business after use
9
Hours saved per employee per month
84%
Of organizations say AI Call Notes improved call engagement
Case study: Kitay Law Offices
“RingCentral’s AI Call Notes have made it really easy to make sure we don’t miss anything on client calls.
Thomas Pivicny, Managing Partner, Kitay Law Offices

5

Minutes saved on 
average per call
Products used:
Personal AI Assistant
RingEX

Privacy by design

Here at RingCentral, trustworthy AI means protecting our customers and their data
while maintaining our commitment to privacy, security, and transparency at every touchpoint.
Safe
We believe AI-enabled systems should not endanger human life, property, privacy, or the environment.
Secure
AI-enabled systems should maintain confidentiality, integrity, and availability through protection mechanisms that prevent unauthorized access and use.
Transparent
Information about AI-enabled systems and their outputs should be available to users interacting with the systems.
Explainable and interpretable
AI-powered systems should provide information that describes how they function.
Privacy enhanced
AI-enabled systems should be developed and used in compliance with privacy laws and RingCentral privacy policies.
Fair
The development and use of AI-enabled systems at RingCentral should consider equality and equity by addressing harmful bias and discrimination.
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AI for more effortless productivity

Say goodbye to note taking

Stay focused and free up time from manual note taking with detailed 
AI call summaries.
RingCentral AI Call summaries including AI Notes for Key Updates and Action Items

Recall key details faster

Enhance calls with real-time transcriptions and easily find important information later.
RingCentral's real-time AI call transcriptions

Compose messages with impact

Easily craft polished messages and tailored SMS responses in your preferred style and language.
RingCentral's AI-assisted smart composer

Catch up in less time

Quickly catch up on missed group chats with instant summaries that highlight key insights from the conversation.
RingCentral's AI-assisted Instant summaries

Explore all our AI-powered products

RingCentral AI is available across our award-winning cloud communications platform.
A smartphone displaying an incoming call with options to decline or accept rests on a beige table.

Business Phone

The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
A RingCentral Video meeting with three participants and a contact center dashboard below showing progress charts and a sidebar with a team chat panel.

Contact Center

Create effortless customer experiences across every channel with our AI-first contact center solutions.
A sleek orange laptop featuring a RingCentral Event

Events & Webinars

Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
A sleek orange laptop on top of a table showing at-a-glance sales views

Revenue Intelligence

Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.

Resources

A hand holds a smartphone displaying a screen with text and toggles labeled "Insights" and "Automation" with small orange star icons beside them.
INTEGRATIONS

AI for Employee Experiences

IT GUIDE: IT Guide to Generative AI in Business Communication
IT GUIDE

IT Guide to Generative AI in Business Communication

WHITEPAPER: Navigating AI with RingCentral
WHITEPAPER

Navigating AI with RingCentral

* RingCentral reserves the right to manage AI notes usage that exceeds 500 minutes per user per month, in line with our usage guidelines.
Transform work with a personal AI assistant
Elevate employee and customer experiences with trusted AI-powered communications.