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Bring employee and customer experiences together
Simple cloud migration
Leverage RingCentral’s 25 years of expertise to seamlessly transition from on-prem to the cloud.
UCaaS and CCaaS
Empower teams and create effortless customer experiences with unified cloud communications.
Easy to deploy and manage
Set up complex, multi-site deployments around the world right from your office.
Add calling to Microsoft Teams
Elevate Microsoft Teams with RingCentral telephony, SMS, fax, and AI-powered insights.
Serving over 400,000 customers and growing worldwide
Why large businesses choose RingCentral
Carrier-grade reliability worldwide
Enterprises worldwide rely on RingCentral's proven 99.999% uptime across 46 countries.
Unified, AI-powered communications
Talk, message, meet, and support customers—all in one secure app. Plus, integrate essential tools like Microsoft Teams, Salesforce, and Google Workspace.
Seven layers of security & compliance
Safeguard your business data with industry-leading protection and privacy.
Customizable analytics & dashboards
Enhance decision-making and efficiency with real-time performance monitoring and rich historical data.
The trusted business communications solution
Works effortlessly with Microsoft Teams
Bring reliable calling, SMS, fax, AI conversation intelligence, and more into your Microsoft Teams mobile and desktop apps—no Teams
Phone license required.
Use one number for phone, SMS, and fax
Streamline calls with multi-level IVR
Unlock insights with robust analytics & reporting
Use RingCentral even when Teams is unavailable
Choose Direct Routing or the Embedded App
Easily launch complex global deployments
Unify communications across borders, connecting your global offices with always-on reliability.
Transition to the cloud at your pace with a hybrid, phased migration.
Oversee your entire global network from one easy-to-use admin dashboard.
Bridge the gap between existing hardware like desk phones and fire alarm systems with modern cloud communications.
Recognized by the world’s leading institutions
Synergy names RingCentral the #1 cloud communications provider worldwide
RingCentral was named the market leader based on revenue and subscriber seats by Synergy Research, an independent market research firm.
Gartner® names RingCentral a Magic Quadrant™ Leader for the 10th year in a row
RingCentral is proud to be recognized as a 2024 Gartner Magic Quadrant Leader for UCaaS worldwide.
Global scale & RELIABILITY
The industry leader in
AI-powered communications
RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies, brands across the planet rely on RingCentral to stay connected, secure, and compliant — from anywhere.
Billions
Of AI-enabled minutes
processed per month
99.999%
Uptime for 5+ years
400K+
Customers worldwide
100+
Countries supported
Explore our global service providers
Trusted by over 400K businesses worldwide
200+
Ryder Systems branch locations implemented in six weeks.
30%
Savings on overall communications costs at First Bank
20%
Increase in new patient appointments at Heartland Dental with AI callbacks.
$1M
In annual savings since switching for C&S Wholesale Grocers
Simplify work with AI
Leverage AI tools to enhance productivity, streamline processes, and empower your team.
Answer customer questions faster
Pair your business’s knowledge base with Intelligent Virtual Assistants to offer tailored self-service options for customers.
Improve CSAT with every interaction
Streamline coaching with AI-generated insights and effortlessly share agent development plans in a click.
Drive effortless quality management
Empower supervisors to coach at scale with AI Quality Management features that automate call scoring and conversation analytics.
Empower your agents in real-time
Enhance support efficiency and satisfaction with real-time, accurate answers during customer calls.
Capture every update
Record key updates, action items, and decisions, so everyone can stay focused on the conversation.
Log conversations in real time
Record conversations with real-time AI transcriptions, and easily review, search, and share detailed call records.
Craft copy in a click
Easily generate clear and professional messages to improve team communication.
Simplify global communications
Compose clear and equitable multi-language translations for your teams around the globe.
Instantly identify key moments
Automatically summarize calls with AI Call Summaries to help your team quickly identify key moments and problem areas.
Know what matters to customers
Track key topics, competitors, and products with AI Insights to distill what matters most to your customers.
Boost consistency
Receive automated insights with AI Coaching Tips to help your team deliver consistent pitches and close more deals.
Keep teams aligned
Automatically generate summaries, action items, and next steps with AI Follow-Up Emails to ensure all your teams stay aligned.
Generate landing pages in a click
Craft landing page copy with your preferred length, tone, and style
with AI Writer.
Address every question
Use AI to group similar questions and organize sessions with AI-powered Q&A Categorization.
Make events inclusive
Translate captions into different languages to ensure your events are accessible and inclusive for all attendees.
Create highlights with ease
Quickly create and share highlight clips using AI-powered Smart Editor, saving you time and money on post-event edits.
Solutions for every industry
Integrate with our open platform
FOR TEAMS
Connect over 400 pre-built integrations
Integrate essential tools like Microsoft Teams, Salesforce, and Google—so work happens in one place.
FOR DEVELOPERS
Build custom workflows with our open APIs
Customize RingCentral to your team’s workflows with our open APIs, SDKs, widgets, and developer tools.
Privacy by design
Adhere to security and regulatory compliance with cloud solutions that address Risk and IT needs.
Industry trends
Enterprises everywhere are switching to AI-powered communications
60%
Of organizations with unified communications and contact centers prefer buying both from one company
49%
Of companies that have invested in AI are already seeing ROI
90%
Of companies using AI for customer interactions resolve complaints faster than before.
Frequently asked questions about enterprise phone systems
RingCentral offers a comprehensive Unified Communications as a Service (UCaaS) solution that goes beyond traditional enterprise phone systems. Key features include:
- All-in-One Platform: Integrates voice calls, team messaging, video meetings, and AI capabilities in one unified app, streamlining communication and collaboration.
- Cloud-Based Reliability: Provides industry-leading 99.999% uptime SLA, ensuring consistent availability of all communication services.
- Global Scalability: Supports over 100 countries, making it suitable for businesses of all sizes, from small enterprises to Fortune 1000 companies.
- AI-Powered Features: Incorporates AI throughout the system, including smart transcription, meeting summaries, and AI-assisted coaching for sales and support teams.
- Team Collaboration Tools: Offers file sharing, task management, and integrated workflows to enhance team productivity.
- Flexible Deployment: Designed for easy setup, allowing you to port existing business numbers or choose new ones, and support both office and remote work environments.
- Advanced Analytics: Provides comprehensive insights into communication patterns and team performance.
- Robust Security: Features seven layers of security and compliance measures to protect your business communications.
RingCentral offers RingCX, an AI-powered contact center solution designed to enhance customer experience management. RingCX creates effortless customer experiences across every channel, integrating seamlessly with RingCentral's enterprise phone system. It includes features such as AI-driven quality management tools, automated scorecards, and conversation analytics. The system also provides AI coaching for agents, helping them deliver stronger pitches and improve their performance over time. With RingCX, businesses can offer tailored self-service options through Intelligent Virtual Assistants, proactively boost sales with dynamic campaign management, and connect with customers across voice and 20+ digital channels.
RingCentral provides a range of AI-powered capabilities to enhance enterprise communications:
Conversation Intelligence:
- AI-powered transcription and analysis of customer interactions across voice and digital channels.
- Automated quality management with AI-generated insights and effortlessly shared agent development plans.
- Real-time capture of key updates, action items, and decisions from calls, allowing easy review, search, and sharing of detailed call records.
- AI-powered RingSense for Sales, which empowers sellers at every stage of the sales process.
- At-a-glance sales views provide quick insights into deal progress and customer interactions.
- AI-powered scoring helps prioritize leads and opportunities.
- Instant call summaries capture key details from sales conversations.
AI-Enhanced Meetings:
- Video meetings with live AI transcriptions for improved accessibility and record-keeping.
- AI-generated meeting summaries and recaps to quickly grasp key points and action items.
AI Coaching:
- Provides intuitive tips to help sales and support teams deliver stronger pitches and improve performance.
Intelligent Virtual Assistants:
- AI-powered chatbots that can answer customer questions faster by leveraging your business's knowledge base.
These AI capabilities are integrated across RingCentral's suite of products, including RIngEX its enterprise phone system and UCaaS solution, RingCX contact center solution, and RingSense for Sales, providing a comprehensive, AI-enhanced communication and collaboration platform for enterprises.
Yes, RingCentral offers out-of-the-box integrations with various business tools. It can integrate with CRM systems like Salesforce, ensuring all your communications happen in one place. Additionally, RingCentral provides an open platform where you can connect all your essential tools or build custom workflows using our APIs.
RingCentral provides seven layers of security and compliance. The system is built with privacy by design, ensuring protection of customer data while maintaining commitments to privacy, security, and transparency at every touchpoint. RingCentral also complies with various industry standards and regulations.
Explore all our AI-powered products
Bring all your employees andcustomer experiences together with reliable AI communications.
Business Phone
The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
Contact Center
Create effortless customer experiences across every channel with our AI-first contact center solutions.
Events
Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
Conversation Intelligence
Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.
Transform your enterprise communications today
Join over 400,000 customers worldwide who use RingCentral to stay connected.