AI-powered voice, fax, text, conferencing, and HD video meetings—all on your business phone
Cloud PBX (or cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet. It streamlines inbound and internal calls, routing them to the right department or user extension, and aiding collaboration.
Traditionally, PBX systems were housed on-premises. These machines are big and need their own storage room. They also require significant capital investment, making them out of reach for smaller businesses.
The cloud changed all that. Cloud PBX is hosted in secure, remote data centers and delivered over the internet. It provides the same, and even more advanced call routing and management features of an on-premises PBX without the need for expensive hardware.
Many providers also offer cloud PBX services on flexible plans (sometimes as part of broader unified communications solutions), so smaller businesses can subscribe instead of heavily investing in expensive on-premises systems.
Rather than traditional phone lines, cloud PBX phone systems operate over the internet. That means the core infrastructure and all telephony functions are hosted in the cloud, managed by a third-party service provider like RingCentral.
Users connect to the PBX cloud through a combination of VoIP technology and a mobile or desktop app, limiting the need for physical hardware and maintenance.
If you’re used to a traditional PBX, cloud solutions offer many of the same features and functionality. You can still do what you do—forward calls, set up auto attendants, and so on. But with a cloud PBX, you’ll have greater flexibility and more advanced features.
Plus, as everything is hosted in the cloud, the system is highly flexible and more scalable. Users can make and receive calls from anywhere with an internet connection and from any device, be it a desk phone, smartphone, or computer
A responsive menu allows callers to use their telephone keypad or voice responses to navigate and perform actions automatically.
Access and manage voicemails across devices—online, desktop, and mobile. Preview messages, listen, forward, or return calls with ease.
Monitor your system's performance with powerful QoS reports, detailed call logs, and audit trails.
Run AI-powered HD video meetings with screen sharing, collaborative notes, whiteboarding, in-meeting public and private chat capabilities.
Save time with auto-generated meeting summaries and highlights, including keywords, live transcriptions, and note taking.
Integrate popular apps like your CRM, or build custom workflows and applications with our open APIs, SDKs, and widgets.
Record all inbound and outbound calls for individuals and playback and download recordings whenever needed.
Send and receive compliant faxes online—no extra hardware needed. Fax worldwide to any machine.
Efficiently manage multiple sites from one account and set site-specific features to streamline operations at each location.
Once rolled out, the RingCentral app affords you unlimited VoIP calling and conferencing, toll-free numbers, and custom caller IDs. You can add more functionality later without changing systems.
Call, text, and fax on any mobile device using your business number. As for incoming calls, the same call routing flows you have set up for your office applies.
Get up and running in less than 24 hours. If you need to customize your phone system to respond to business fluctuations, use your online account.
Encrypted networks and layers of authentication ensure the security of the entire transmission journey.
Award-winning customer support means RingCentral stands by you from day one and is available 24/7. Count on us not just for technical support but also for professional consultations and recommendations.
Pay a reasonable price for the most advanced communications system in the market today. That's one affordable amount for a single, all-inclusive and itemized monthly bill. And since maintenance upgrades are none of your concern, costs remain low.
Cloud Private Branch Exchange is the cost-effective replacement for your old business phone system, letting you communicate seamlessly across all your office locations using multiple devices. Essentially, it is a type of virtual phone system that provides these advantages.
If you’re tired of settling for expensive legacy phone solutions that consume much of your IT resources, then it’s time to move your communications to the cloud. The service is delivered over the internet, so it’s much more flexible, efficient, and inexpensive.
Businesses of all sizes can now experience using an advanced internet-powered communications system through a simple subscription. Compared to the traditional PBX, a cloud hosted PBX is much less costly, thanks to its use of Voice over Internet Protocol, or VoIP, technology.
Because VoIP calls are transmitted over the internet, businesses can bypass international calling fees imposed by carriers to significantly cut back on operational costs.
Experience the endless advantages and benefits of a cloud PBX system by getting in touch with a RingCentral solutions specialist today.
There are numerous options when it comes to cloud PBX solutions. RingCentral leads the pack by offering a complete unified communications solution—and Gartner agrees. The IT research and advisory firm recently named the company as a leader for its ability to execute and completeness of vision.
The ever-changing business landscape has turned cloud-based services into necessary power tools. Internet phone service, in particular, have been pushed to the forefront of business communication for many organizations.
Legacy phone solutions that have been in use in offices for decades completely lack the flexibility, mobility, and cost-efficiency that cloud phone systems offer.
For some, transitioning from traditional PBX to the cloud might seem like a giant step. You have to think about the cost of migrating and the usability of your new system for employees accustomed to legacy ones. RingCentral makes the shift easy and convenient for everyone.
The platform is flexible enough to work with your existing hardware and even with the smart mobile devices professionals prefer these days.
Should you wish to completely free your organization from the typical phone devices, you can also opt to use the dedicated desktop app that RingCentral developed for your personal computer or laptop.
You can even take it a notch higher by installing the app on your mobile devices, either iOS or Android. With this, you can virtually use your business phone anywhere at any time you want.
A cloud PBX subscription from RingCentral also gives you access to professional features that let you communicate seamlessly, whether it’s for employee or customer interactions:
RingCentral integrates with some of the most used business tools in the modern workplace, such as Salesforce, Microsoft Office, and Google Workspace. This ensures processes remain streamlined across the organization.
Cloud PBX and a whole lot more
The phone system that helps teams achieve more
