RingCentral and Microsoft Teams work together to deliver enterprise-grade reliability for your business communications. While Teams excels at collaboration and internal communications, RingCentral brings carrier-grade voice architecture that ensures your business stays connected, even during service interruptions. Our purpose-built infrastructure complements Teams by providing the robust enterprise voice capabilities and 99.999% reliability that modern businesses require.
Built for enterprise needs from the start
RingCentral was designed with reliability as a core principle. Long before Unified Communications as a Service (UCaaS) became an industry term, RingCentral was delivering carrier-grade voice reliability with 99.999% uptime. This commitment to keeping businesses connected is built into the foundation of everything we do.
A complement to Microsoft Teams
When businesses choose RingCentral alongside Teams, they get the best of both worlds: Microsoft Teams’ powerful collaboration tools paired with RingCentral’s reliable voice communications and feature-rich platform. And because RingCentral operates independently of Microsoft’s infrastructure, there is no reliance on Teams to ensure uptime. This architecture gives organizations the confidence of continuity and flexibility they need.
How RingCentral ensures seamless continuity
Our interoperability and architectural design eliminate single points of failure. Here’s how RingCentral supports you no matter what:
1. Independent infrastructure
- A global, carrier-grade voice network
- Geographically distributed data centers
- Redundancies at every level for automatic failover
- Built-in platform independence
2. Multiple, reliable access points
- Integrated directly into Microsoft Teams
- Full-featured browser access (no downloads needed)
- Desktop and mobile applications for instant usability
- Each option functions independently, ensuring you’re always connected
3. Enterprise-grade browser-based access
If Teams is ever down, RingCentral keeps your business running. Open a web browser, log into app.ringcentral.com, and enjoy the same full-featured experience—all without emergency patches or interruptions.
Unmatched reliability and flexibility
At RingCentral, reliability is more than just a statistic; it’s a promise. Our platform has delivered 99.999% uptime for 5+ years and counting. But it’s not just about uptime—it’s about ensuring enterprise-grade functionality, global accessibility, scalability, and compliance, all built to serve your business needs.
Why pairing RingCentral with Teams works
Uninterrupted communication: RingCentral delivers resilient voice communications that complement Teams’ collaboration features seamlessly. Additionally, an integrated AI-powered assistant, SMS, and fax elevate Teams into a comprehensive business communications platform.
Confidence in continuity: By integrating RingCentral, businesses gain peace of mind knowing their communications will remain operational in any situation. While Teams is a valuable tool for collaboration, RingCentral ensures your voice communications don’t skip a beat—because communication continuity is critical.
Unified experience: Together, Microsoft Teams and RingCentral create an all-in-one solution that combines enterprise collaboration with enterprise-grade communications. It’s about integrating the best tools to empower your team and foster productivity.
Experience the power RingCentral and Microsoft Teams together
Business continuity isn’t just a feature—it’s a necessity for today’s distributed workforce. At RingCentral, we’re here to enhance your Microsoft Teams setup with robust, reliable communications that keep you connected and productive under any circumstances.
Want to see how RingCentral supports your collaboration and voice needs? Let’s schedule a conversation so we can explore the possibilities together, including live demonstrations of our failover capabilities and browser-based options.
The perfect union of collaboration and enterprise communication
RingCentral and Microsoft Teams unite the two critical pillars of modern business communication. While Teams revolutionizes workplace collaboration, RingCentral brings carrier-grade voice architecture that we’ve perfected over decades of delivering enterprise communications. This isn’t just an integration – it’s a purpose-built solution combining Teams’ collaborative capabilities with our proven global voice network and 99.999% reliability. For businesses that can’t afford downtime, this combination delivers exactly what’s needed: Teams’ powerful internal workflows enhanced by RingCentral’s rock-solid external communication infrastructure. It’s the difference between hoping your communications work and knowing they will – because we built it that way from the ground up.
Originally published Dec 16, 2024, updated Dec 17, 2024
