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What is DSL internet, and how does it work?

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In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? 

Digital Subscriber Line (DSL) is a type of broadband internet that transmits data via phone lines. With DSL, subscribers can be on the phone while using the internet (unlike dial-up connections).

Whether you’re shopping for DSL services or just want to brush up on the basics so that you can make more informed decisions, this guide explains how DSL works, its advantages and disadvantages, and how it compares with cable, fiber, and fixed wireless internet.

What is a DSL internet connection?

So, what is DSL internet service? DSL is broadband internet that brings the digital world into your home through existing telephone lines. How is it different from other internet types that you’ve already heard of?

“DSL” is short for “Digital Subscriber Line.” It transforms your ordinary copper telephone lines into high-speed data highways.

DSL internet is internet delivered via your traditional phone line

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Think of DSL as a multitasker. It allows you to use the internet and make phone calls simultaneously. No more “Get off the internet. I need to make a call” situations that were common in the dial-up era. The technology separates the frequencies used for phone calls and internet data, allowing both to coexist peacefully.

DSL also laid the foundation for several modern web-based communication systems, including VoIP phone services.

But how fast is DSL?

DSL speeds can vary from as low as 1 Mbps (megabits per second) to 100 Mbps. The speed you experience will depend on your distance from the central office of your provider and the DSL technology used.

How do DSL internet services work?

Let’s take a look at how DSL internet works and the main kinds of services available.

How DSL works

When you sign up for DSL internet service, your provider installs a DSL modem at your location. This modem splits your phone line into two different frequency bands:

  1. A lower band for voice calls
  2. A higher band for data transmission

This separation allows you to use the internet and make traditional phone calls simultaneously.

Your DSL modem communicates with what’s called a Digital Subscriber Line Access Multiplexer (DSLAM) at your provider’s nearest central office, which directs data between your modem and the greater internet.

Now, let’s dive into the main types of DSL services, which collectively are referred to as xDSL:

Asymmetric digital subscriber line (ADSL)

ADSL is the most common type of DSL service for residential users. Here’s why:

  • It provides faster download speeds than upload speeds. Download speeds range from 1 Mbps to 100 Mbps, and upload speeds are usually a small fraction of that.
  • It’s ideal for activities like streaming, browsing, and downloading files.

ADSL is fine for most residential users. After all, we usually download more than we upload. Think of how many times you’ve watched a video online or downloaded a large file, compared with how often you send a 20MB eBook to a friend.

Symmetric digital subscriber line (SDSL)

SDSL has the same speed for downloading and uploading, which is one of the reasons it’s popular with businesses. Here are the details:

  • Equal speeds in both directions, typically ranging from 1 Mbps to 45 Mbps.
  • It’s ideal for activities like video conferencing, cloud backups, and hosting servers.
  • It’s more expensive than ADSL due to its business-oriented nature, but can work out more cost-effective.

SDSL is a good choice for a home office or small business where you send out large files or host online services.

High or very high bitrate digital subscriber line (HDSL or VDSL)

HDSL and VDSL are the fastest members of the DSL family, with the latter being a replacement for the former. It offers much greater speed, but it comes at a price. Some features of VDSL are that it:

  • Can provide speeds up to 52 Mbps for downloads and 16 Mbps for uploads.
  • Works best over short distances, typically less than 1,000 feet from the DSLAM.
  • Is commonly used in fiber-to-the-neighborhood installations, in which fiber optic lines run to a node and VDSL covers the “last mile” to your house.

VDSL is an excellent option if you’re close to your provider’s equipment and need speeds faster than ADSL can provide.

All of these DSL types use your existing phone lines, but they decode the signals differently in order to provide their respective speed profiles.

It’s important to note that actual speeds can vary based on factors like:

  • The distance from the provider’s central office
  • The quality of the phone lines
  • The level of network congestion
  • The specific DSL technology used

How much speed do you really need? This is probably the most important question that you should ask yourself when choosing a DSL service. It’s easy to get impressed by the headline speeds that are advertised by companies, but you must choose a service based on your own typical use of the internet. 

For many net users, ADSL will be more than sufficient to meet their day-to-day needs. However, if you work from home or have another requirement for high bandwidth, then SDSL or VDSL might be more suitable.

Pros and cons of using DSL internet providers

Let’s dig into the advantages and disadvantages of DSL internet so that you can determine whether it’s right for you or not.

Pros of DSL internet

Affordability

DSL is often the cheapest kind of broadband you can get since it uses existing telephone lines, which means the installation and equipment costs are lower than most other technologies.

You can find DSL plans for all sorts of budgets and even for households and small business phone systems.

Widespread availability

By far, DSL’s biggest asset is its reach. If you have a phone line, you can probably get DSL service.

People in rural areas might not have access to cable or fiber-optic networks, so DSL can help to close the digital divide, bringing broadband to people who might otherwise be left out.

Dedicated connection

Unlike cable internet, which you share with your neighbors, DSL provides a dedicated line to your home. In other words, your broadband is unlikely to plummet at times of peak usage in your neighborhood.

No need for new wiring

You don’t need a dedicated DSL line. The system uses your existing phone line, so there’s no need for new wiring in most homes. That makes it quick and minimally disruptive to install.

Use your phone while using the internet

With DSL, you can use your phone and your internet at the same time—something you can’t do with dial-up.

Cons of DSL internet

Speed limitations

Compared to cable and fiber-optic internet, DSL generally offers slower speeds.

This might be fine for basic browsing and emailing, but it’s often frustrating for bandwidth-heavy activities, such as 4K streaming, online gaming, or business activities.

Distance-dependent performance

The performance of DSL internet can depend on your distance from the provider’s central office

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The further you are from your DSL provider’s central office, the slower your DSL connection will be. If you’re located far from these facilities, you might experience significantly reduced speeds and so lack true high-speed internet access.

Asymmetric speeds

Most residential DSL services are asymmetric. This means that download speeds are faster than upload speeds. This can be a problem if you’re regularly uploading large files, hosting servers, or hosting video calls.

Potential for interference

DSL can be susceptible to interference as DSL signals travel down the same phone line as other telecommunications devices use. Poor line quality or electrical interference can impact your internet performance.

Less future-proof

As internet technologies advance, DSL is becoming less competitive in terms of speed. While DSL innovations will continue, they might not be able to keep up with the exponential increase in fiber-optic and cable internet speeds.

Bandwidth caps

Some DSL providers place a cap on the amount of data you can download or upload in a given month. It’s also restrictive if you’re a particularly prolific web surfer or if you’re using multiple devices.

Dependence on the phone line

If your telephone wires go down because of the weather or otherwise, then your internet goes down. This can be a concern in areas with severe weather conditions or old infrastructure.

When selecting an internet service, take a moment to think about what you need. If you live in a rural area or work from home and have modest internet needs, the affordability and availability of DSL might outweigh its speed limitations.

But if you need faster internet for streaming, gaming, or running a business, you might find DSL’s restrictions quite frustrating.

DSL internet vs. cable internet

If you’re in the market for an internet service provider, you might be wondering about the differences between DSL versus cable internet. Each has its advantages and disadvantages, so let’s compare the two to help you decide which one is best for you:

Speed

Cable typically offers faster speeds than DSL:

  • DSL speeds usually range from 1 Mbps to 100 Mbps
  • Cable speeds can reach up to 1000 Mbps (1 Gbps) or more

Cable tends to offer the faster speeds you need if you’re streaming 4K movies or gaming online.

Availability

DSL has wider availability:

  • DSL uses existing phone lines, which are present in most areas
  • Cable requires specific infrastructure that may not be available everywhere, especially in rural regions

If you live in a remote area, DSL might be your only broadband option.

Consistency

DSL provides a more consistent connection:

  • DSL offers a dedicated line to your home
  • Cable is shared among users in your neighborhood

During peak hours, cable speeds can slow down due to network congestion, while DSL speeds remain more stable.

Price

DSL is often more affordable:

  • DSL plans are typically cheaper, especially for lower speeds
  • Cable can be more expensive, but it often offers more value for higher speeds

Consider your budget and the speed you need when comparing prices.

Installation

Both are relatively easy to install:

  • DSL uses your phone line, so installation is usually simple
  • Cable may require new wiring if your home isn’t already set up for it, and you might require a cable modem

Bundling options

Cable often has more bundling options:

  • Cable providers usually offer TV packages along with an internet connection
  • DSL providers might have fewer bundling choices

If you’re interested in bundling services, cable might offer more flexibility.

Future-proofing

Cable has more room for growth:

  • Cable technology continues to evolve, with speeds increasing regularly
  • DSL is more limited in its potential for speed increases

If you’re planning for the long term, cable might be more future-proof.

Reliability

Both can be affected by different factors:

  • DSL can be impacted by distance from the provider’s central office and line quality
  • Cable can slow down during peak usage times in your neighborhood

Your experience may vary depending on your location and provider. 

When deciding between DSL and cable, it all depends on what your priorities are. If your number-one priority is speed and it’s available in your area, go with cable. If you’re looking for an inexpensive and available option that usually offers consistent speeds, choose DSL.

Consider asking internet service providers (ISPs) for trials or money-back guarantees so you can try a service out before committing to it in the long-term.

DSL vs. fiber optic

In the case of DSL versus fiber, you’re comparing apples to oranges. To understand what’s behind these differences, let’s compare and contrast them:

Speed

Fiber optic offers significantly faster speeds:

  • DSL typically ranges from 1 Mbps to 100 Mbps
  • Fiber can deliver speeds up to 1 Gbps or even 10 Gbps

For high-bandwidth activities like 4K streaming, transferring files, or managing a small business from home, fiber has a clear advantage.

Reliability

Fiber optic is generally more reliable:

  • DSL can be affected by the distance from the provider and electromagnetic interference
  • Fiber uses light signals, which are less susceptible to interference and signal degradation

If you need a consistently stable connection, fiber often performs better.

Availability

DSL is more widely available:

  • DSL uses existing phone lines, which are present in most areas
  • Fiber requires new infrastructure, which is still being rolled out in many regions

You’re more likely to have DSL in the first place, especially if you’re in a rural area.

Cost

DSL is typically more affordable:

  • DSL plans are often cheaper, especially for lower speeds
  • Fiber can be more expensive but usually offers better value for the speed

Consider your budget and the speed you need when comparing costs.

Symmetrical speeds

Fiber and DSL differ entirely in this regard:

  • Most DSL connections are asymmetrical, with faster download than upload speeds
  • Fiber typically provides equal download and upload speeds

If you upload large files or host servers, fiber’s symmetric speeds can be a major advantage.

Future-proofing

Fiber is more future-proof:

  • DSL technology is approaching its speed limits
  • Fiber has enormous potential for increased speeds in the future

If you’re planning for long-term internet needs, fiber has more room for growth.

Installation

DSL is often easier to install:

  • DSL uses existing phone lines, requiring minimal setup
  • Fiber may need new wiring installed in your home or neighborhood

Fiber installation can be more disruptive but is typically a one-time process.

Latency

Fiber tends to excel here:

  • DSL can have higher latency, especially over longer distances
  • Fiber’s lower latency is beneficial for online gaming and video conferencing

For real-time applications, fiber’s low latency can provide a smoother experience.

So, think about what’s more important to youthe fastest speeds available (in which case, fiber is hard to beat, assuming it’s available in your area) or an affordable, widely available product that meets those basic internet needs.

DSL vs. fixed wireless internet

Let’s take a closer look at the major differences between these two broadband access technologies to understand them better.

Infrastructure

DSL relies on the copper wire network already in place and is available in most areas with landline phone service. Fixed wireless uses radio waves. It transmits data through the air from a fixed antenna to your home and doesn’t require physical cables to your property.

Installation

DSL installation is typically straightforward and often involves plugging in a modem and activating the service, so it usually requires minimal disruption to your property.

Fixed wireless may require more setup. There needs to be a line of sight between your home and the provider’s antenna. So, installation may involve installing an antenna on your roof or exterior wall.

Speed

DSL speeds typically range from 1 Mbps to 100 Mbps, and can decrease as the distance from the provider’s central office increases.

Fixed wireless often offers speeds from 5 Mbps to 50 Mbps, sometimes higher. They’re less affected by distance but can be impacted by weather.

Reliability

DSL is generally stable and provides consistent speeds, especially during off-peak hours. These speeds can, however, be affected by line quality and distance.

Fixed wireless can be more variable. It may experience interference from weather or obstacles, and its performance can fluctuate based on network congestion.

Availability

DSL is available in most urban and many rural areas with phone service. Fixed wireless fills coverage gaps; it’s often available in rural areas where DSL or cable aren’t offered. So, it can be a good option for remote locations

Latency

DSL typically has low latency, so is good for online gaming and video calls. Fixed wireless may have higher latency, which can affect real-time applications, but modern systems have improved.

Data caps

DSL often offers unlimited data, as many providers don’t impose data caps on DSL plans. Fixed wireless frequently has monthly data limits.

Cost

DSL is often budget-friendly, with affordable plans, especially at lower speeds. Fixed wireless pricing varies. It can be competitive in areas with limited options but more expensive than DSL in some regions.

Again, the ideal choice really depends on what your area offers and what you need. 

Are you in an area where you have a phone line that DSL runs on? If so, that could be more reliable and provide unlimited data. On the flip side, if you live in a remote area or can’t get access to DSL, fixed wireless could be your best bet. 

Both technologies are evolving rapidly, so it might be worth revisiting the options every once in a while to make sure that you’re getting the service you need.

How to choose the right internet service for you

Choosing the right internet service depends on your usage, location, and budget. Here are some tips to help you decide:

Assess your usage:

  • Consider how many devices you’ll connect
  • Think about your online activities (e.g., streaming, gaming, or work)
  • Estimate how much data you typically use

Evaluate available options:

  • Check which services are offered in your area
  • Compare speeds, reliability, and pricing
  • Look for bundling options if you need TV or phone service

Consider your location:

  • Urban areas often have more choices
  • Rural locations might have limited options

Think long-term:

  • Consider future-proofing your connection
  • Factor in potential changes in your internet needs

Read customer reviews:

  • Look for feedback on reliability and customer service
  • Pay attention to experiences of users in your area

Don’t forget to:

  • Ask about contract terms and hidden fees
  • Ask about installation costs and timelines
  • Check if there are data caps or speed throttling

Just remember, the “best” broadband for you is going to be very different from the best broadband for someone else. 

Someone who does online gaming would probably want an internet connection that offers speed and low latency. Someone who uses the internet casually would probably care about the price, while someone who needs the internet to do remote work is likely to need reliability above all else.

Take your time, compare your options, ask providers questions, and choose wisely.

DSL internet FAQs

What does DSL mean?

“DSL” is short for “Digital Subscriber Line.” This technology enables telephone lines to transmit digital data for internet access.

How does DSL work?

DSL uses frequencies on your phone line that aren’t used for voice calls to send data. A DSL modem in your home is linked to a DSLAM (Digital Subscriber Line Access Multiplexer) in your provider’s facility, allowing you to access the internet.

What’s the difference between DSL and Wi-Fi?

DSL is an internet connection that delivers data to your home, while Wi-Fi is technology for distributing your internet wirelessly within your home. A Wi-Fi router can be used with your DSL connection to create a wireless network in your home.

Why do people use DSL?

People choose DSL for several reasons, including its:

  • Wide availability, especially in areas without cable or fiber options
  • Affordability compared to some other broadband technologies
  • Consistent speeds that aren’t affected by neighborhood usage
  • Ability to use the internet and phone simultaneously.

Keep in mind that DSL has been a very popular option for years, but it’s always worth checking out what other options may be available in your area as internet technologies continue to evolve.

Originally published Sep 10, 2024, updated Sep 16, 2024

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