Going to Enterprise Connect? Join some of our leaders at these insightful sessions.
General Sessions:
Monday, March 27; 10:15–11:15 a.m.
What Role (if Any) Should Cloud Communications Play in Your Enterprise?
Vlad Shmunis, Founder, Chairman, and CEO, RingCentral
This is a mainstage general session roundtable discussion with industry executives
You’ll learn about the different ways these providers are approaching the hybrid cloud scenarios that work best for many enterprises. Get perspective on how cloud offerings are evolving to better meet all of an enterprise’s needs, from contact centers to integration with other cloud applications and business processes via communications platform as a service (CPaaS).
You’ll come away with a clear picture of the state of the art in cloud communications and a better understanding of what really makes up today’s cloud communications solutions, in addition to pricing and return on investment.
Wednesday, March 29; 9:05–9:45 a.m.
Messaging & Team Collaboration: Overhyped, or the Next Platform?
Kira Makagon, EVP of Innovation, RingCentral
This is a mainstage general session, a roundtable discussion of industry executives
Slack popularized team collaboration, but enterprise vendors are moving quickly to co-opt the employee- and team-driven spread of such applications. Learn how team collaboration apps fit in the larger enterprise communications picture. Are they the new platform, pulling together API-driven integrations of everything from document management to video?
In this session, representatives of companies with a range of different approaches to team collaboration will take the stage to debate the future of this technology (and trend) and what it portends for enterprise communications. You’ll learn how to respond to user demand and prepare to employ enterprise collaboration that meets enterprise standards and compliance.
Breakout Sessions:
Monday, March 27; 3:15–4:00 p.m.
Deployment Strategies for Cloud-Based UC – Curtis Peterson, SVP, Cloud Operations, RingCentral
Your organization is considering a move to cloud communications. You need to make choices about deployment models—single-tenant (Hosted UC), or multi-tenant (UCaaS), along with important decisions about your wide area network (WAN): Which WAN service or services and whether SD-WAN products help. Finally, what deployment model offers the best choice for optimizing performance for mobile endpoints? This session will help you understand the systems management aspect of the cloud communications decision.
Tuesday, March 28; 8:00–8:45 a.m.
Persistent Team Collaboration Spaces: The Next Video Conferencing Revolution – Jose Pastor, VP Product Management, RingCentral
Persistent collaboration spaces start with a messaging core that extends to a wide range of real-time and non-real-time communication modalities. Will these replace many of the traditional enterprise communications applications, including voice and video? This session covers the state of the art for video integration with team collaboration applications, how it’s being used today, and what lies ahead.
Wednesday, March 29; 2:00–3:00 p.m.
Where Is the UCaaS Industry Headed? – David Sipes, COO, RingCentral
Market research projections call for 25%-30% growth for the Unified Communications as a Service (UCaaS) market, and major players continue to make acquisitions and branch out from basic hosted UC to offerings that include contact center, communications platform as a service (CPaaS), and more. If the cloud is likely to be in your future, you need to understand where to turn for the functions you intend to source from the cloud. In this session, a leading market research analyst will break down the players and their progress. You’ll come away with a clear sense of which providers are the best fit for your needs today and over the next 12 months.
Wednesday, March 29; 3:15–4:00 p.m.
Team Collaboration Apps: What’s Under the Hood? – Jose Pastor, VP Product Management, RingCentral
Team collaboration apps aren’t simply standalone applications that run on a mobile device or desktop. They rely heavily on API-based integrations with other applications for functions ranging from document management to deploying GIFs into messages that users send to colleagues. All in all, a team collaboration app is a new kind of communications system, with new requirements and demands. So, if you’re going to be rolling out a team collaboration application, how do you make sure that it works as advertised for your users, plays nicely with other applications on the network, and doesn’t compromise your enterprise’s security? This session will give you a look under the hood to show you how some of the leading team collaboration applications work, helping you understand what you’ll need to do in order to manage them successfully.
Get the full schedule of our presentations and locations here. Visit Booth #609, where you’ll also find executive briefings, theater talks, activities, and exciting drawings for great prizes. We look forward to seeing you in Orlando, FL next week!
Originally published Mar 22, 2017, updated Dec 30, 2022
