“Alone, we can do so little; together, we can do so much” – Helen Keller
For many years, the Community has been integrated into the greater RingCentral ecosystem and we are thrilled to unveil its new platform today! Our goal with this relaunch is to transform your experience by delivering a dynamic new online forum that will ignite vibrant interactions, offer exceptional support, and propel robust knowledge-sharing among users.
What is the RingCentral Community?
The RingCentral Community is an online space where users, administrators, and developers come together to discuss all things RingCentral. It serves as a centralized hub for:
- Support and Troubleshooting: Users can seek assistance from fellow community members and RingCentral experts for technical issues, troubleshooting steps, and solutions to common challenges.
- Product Updates and Announcements: Stay informed about the latest features, updates, and enhancements rolled out by RingCentral through official announcements, discussions, and webinars.
- Ideas and Feedback: One click from the Community will get you to our Ideas Portal where you can suggest improvements and provide feedback that can influence the platform’s future direction.
- Developer Resources: Developers can share their knowledge of APIs and SDKs with other users, which will help integrate the RingCentral services into custom applications and workflows. Hear announcements straight from RingCentral developers about upcoming developer features and updates!
- Learning and Best Practices: Explore guides, tutorials, and best practices shared by experienced users and RingCentral experts to optimize usage and maximize the benefits of RingCentral’s offerings.
Navigating the New RingCentral Community
Upon entering the RingCentral Community, users are greeted with a user-friendly interface that encourages engagement. Key sections include:
- Ask The Community: Organized into categories such as “News and Announcements,” “Admin Portal and Account Management,” “Developer Platforms, API, and Integrations,” and many more, these forums cater to the specific interests and needs of every user, allowing them to share their ideas and best practices.
- Search the Knowledge Base: A repository of articles, FAQs, and troubleshooting guides compiled to address common issues, provide in-depth insights, and gain technical expertise with the product.
- Submit an Idea: A platform where users can submit, vote, and comment on ideas for improving RingCentral products, fostering a collaborative approach to innovation.
- Community Webinars: All our exceptional webinars on a variety of topics can be found here! You won’t want to miss opportunities to engage with subject matter experts, learn more about product updates, and gather tips and tricks to help make your teams more productive.
Join Us Today!
Ready to explore the new RingCentral Community? Join thousands of users who are already benefiting from this dynamic platform. Here’s how you can get involved:
- Sign In: Go to https://community.ringcentral.com, sign in as a customer using your RingCentral credentials, and personalize your profile to start engaging with the community.
- Explore: Dive into our content sections, participate in discussions, and discover new ways to enhance your RingCentral experience.
- Collaborate: Share your expertise, ask questions, let us hear about your ideas, and contribute to the collective knowledge that makes our community thrive.
Originally published Aug 15, 2024
