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Downloading the RingCentral Softphone and Integrating With Microsoft Office Apps [Video]

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The RingCentral softphone (or call controller) is an intuitive software interface that integrates your business phone functions onto your computer. With the RingCentral softphone installed on your PC, you can:

  • Screen callers
  • Answer calls on a PC
  • One-touch call response
  • Route calls on the fly
  • Give callers a text-to-speech message before answering
  • Pick up the call while the caller is leaving a message
  • Conference calls
  • Call recording
  • Send and receive faxes
  • Microsoft® Outlook® integration
  • Easy access to voicemail
  • RingCentral Call Controller with SoftPhone

Watch the video above for instructions on how to download the RingCentral softphone. Click here to read more details.

Originally published Oct 25, 2012, updated Dec 17, 2020

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RingCentral Softphone (Call Controller) Shortcuts

The RingCentral softphone (or call controller) is an intuitive software interface that integrates your business phone functions onto your computer (read this post for instructions on downloading the RingCentral softphone). There are several interface shortcuts that you may find useful when using the softphone — we’ve compiled a list for you below. Please note: these shortcut commands are Windows only ...

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