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Customer Experience Chapter: insights about Digital Customer Care in Africa

RingCentral Team

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< 1 min read

Our team attended the Customer Experience Chapter Rwanda in Kigali last month. This event brought together leading minds in customer experience from across the service sector in the country and internationally.

Olivier Mentine from RingCentral Engage spoke to share insights about Digital Customer Care in Africa:

  • The latest digital trends in Africa
  • Customers’ new expectations
  • How to choose the right digital channels for your audience and market

You can watch the full conference below:

Originally published Apr 10, 2018, updated Dec 30, 2022

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Customer Experience World 2018 : learn about the latest Customer Success Strategies

Our team will be contributing to the 2018 CEW on May 15th and 16th at Park Plaza Victoria in London ! This conference is recognized as the leading event for global business leaders and executives who want to learn leading-edge customer success strategies and best practices. Come join us alongside thought leaders, industry experts, and ...

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