Jessica Hernandez

Jessica Hernandez is the Community and Social Media Engagement Manager at RingCentral, bringing over 6 years of experience to her role. Jessica has been instrumental in leading the redesign of the RingCentral Community to create a more unified and accessible platform for users.

She is deeply committed to optimizing and streamlining self-service resources to empower customer success. In addition to managing the Community, Jessica oversees customer feedback in the Ideas Portal, ensuring that the voices of users are heard and acted upon.