Smarter customer experiences made simple

RingCX is the easy-to-use, AI-powered contact center designed for any budget and any size business.

Play Video: The RingCentral RingCX dashboard

Play Video: The RingCentral RingCX dashboard

Play Video: The RingCentral RingCX dashboard

Customer communications, all in one place

Connect across multiple digital channels like voice, video, chat, SMS, social media, and more with AI-powered self-service options.

AI-Powered

Utilize AI to keep your customer channels open and agents more efficient.

Easy to use

Deliver effortless experience with direct integrations to RingEX and top CRMs.

Fast to deploy

Get started quickly and work from a single workspace.

Simplified pricing

Built with value in mind with transparent, predictable pricing and unlimited minutes.

eBook: the cover of Transforming Customer Experience Six Vital Projects to Help Improve CX

Dive deeper into transforming customer experience

Explore six research-backed trends that will help you form a successful CX strategy.

Read the white paper

eBook: the cover of Transforming Customer Experience Six Vital Projects to Help Improve CX

eBook: the cover of Transforming Customer Experience Six Vital Projects to Help Improve CX

A video call invitation for a follow up between an agent and a customer done via teh RingCentral RingCX chat feature

Improve self-service

More options, faster resolutions

Create a balanced mix of digital channels, self-service, and intelligent chatbots to keep customer satisfaction high and costs low.

The overview tab of a RingCentral RingCX agent dashboard

Boost productivity

Effortless employee experiences

Equip your team with the tools to handle all customer interactions in one place, enabling them to connect with experts to solve issues in real time.

A call switch transfer being conducted in the RingCentral RingCX app

CUSTOMER SERVICE FOR ALL

Cost-conscious contact center

Invest in a contact center that fits your needs without blowing your whole budget, so you’ll never feel like you’re getting nickel-and-dimed.

What amazes me is how intuitive RingCX is. It provides voice and all digital channels in a single pane of glass and at the same time improving our agents effectiveness.

Jaime Bell, VP of Client Solutions at Office Gurus

RingCX gives us everything we need - voice call routing, fantastic analytics, and digital options all in a single package. We were able to get implemented and functioning with ease.

Devon Lemay, Manager at EON Health

We chose RingCX ultimately based on our overall costs when we noticed annual contractual costs going up with our previous provider and some of their technology becoming stale.

Brian Dampman, Chief Operating Officer at ACQ Holdings

Customer experience by the numbers

What top leaders are saying about the importance of customer experience

38%

of companies compete primarily on customer experiences

78%

say legacy technology is holding back their customer experience

45%

say the main goal of customer experience improvement programs is to increase customer retention rates

Be there for your customers with RingCX

Sign up for a free personal demo from one of our product experts

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