One tool for all your modern communications needs
Message
Stay in touch with staff, record conversations, and comment in real-time for instant teamwork.
Video
Run virtual meetings and all-hands roundtables over HD video. Join with a click via a web browser (no downloads needed).
Phone
Set up a highly secure government phone system to support citizens and staff. Save money with budget-friendly digital solutions.
Contact Center
Start conversations with citizens across multiple touchpoints like voice, chat, SMS, social media, or email.
Connect your teams from anywhere
Bring your staff togetherāat home, in the office, or on the go with message, video, and and phone all in one communications app.
Access one-click meetings from any popular calendar app or messaging thread, on any device.
Make and take calls reliably and securely from any device with an easy-to-use phone solution, born in the cloud.
Be available on every channel
Make it easy for citizens to connect and resolve their issues faster with a cloud contact centre and digital engagement.
Guide conversations with call scripting and evaluate agent performance using real-time analytics.
Chat with citizens and manage conversations across every digital channelāall in one place.
Ease budget pressures
Put more funds back into meaningful projects with solutions that work for your budget.
Reduce administrative burden and cost with an all-in-one communications app that will have users singing your praises.
Retire legacy on-premises hardware for modern cloud applicationsāall consumed as an operating expense.
Keep everyoneās information safe
Connect your mission-critical tools
Integrate RingCentral with hundreds of tools that you rely on every day. Looking for a custom integration? Weāve got you coveredābuild your own with our open APIs.
We now have one platform for voice, fax, and collaboration that has new features and is extremely easy to use.
Mark Barham, Director of Information Technology, City of Williamsburg