Last Updated: May 28, 2021
This RingCentral Customer Referral Program (the "Program") is sponsored and administered by RingCentral, Inc. ("RingCentral"), located at 20 Davis Drive, Belmont, CA 94002. The Program is governed by these terms and conditions ("Official Rules"), and further described and located on the website located at referral.ringcentral.com, or it’s successor site as designated by RingCentral (“Referral Site”). By participating in the Program, each Referrer (as defined below) accepts and agrees to comply with these Official Rules, as determined by the sole discretion of RingCentral or its agents. Acceptance of the Official Rules in its entirety is required to be considered and participate in the Program. RingCentral reserves the right in its sole discretion to modify, suspend, terminate, or cancel the Program at any time by amending these Official Rules and publishing them on its website or the Referral Site. Following any modification to the Official Rules, Referrer’s continued use of the Program constitutes acceptance of the amended Official Rules and the Program as is in full force at the time of said change(s).
1. Definitions
A. “Referee” means the company, individual, or individual representing a company, referred to RingCentral by the Referrer that (i) becomes a RingCentral Referee by submitting an initial service order for the purchase of a Qualifying Service; and (ii) remains a Referee of RingCentral in good standing and is current in payment at the elapse of the Qualifying Period (as defined below).
B. “Referrer” means an individual or company that: (i) is identified in the W-9 tax form (or W-9BEN Form for Canadian Referrers) submitted to RingCentral hereunder; (ii) registers and activates Referrer’s RingCentral Referral Account (as defined below); and (iii) submits a valid Entry.
C. “Invalid Referrer” means the following persons and entities are ineligible to participate in this Program: (1) Employees, officers, directors, resellers, agents, affiliates (as such term is defined under Rule 405 of the Securities Act of 1933) and representatives of RingCentral and other participating partners, including their affiliated companies, parents, subsidiaries and advertising and promotion agencies, (collectively, "RingCentral Entities"); (2) The immediate family members and members of the same household as any RingCentral Entity; (3) Any organization that has entered into an agreement with RingCentral for the promotion of RingCentral’s products and services to members, franchisees, or other participants in their organization;
D. “Referral” means the validly registered and complete information of a company or individual, provided by Referrer, through the RingCentral Referral Account or Referral Link, that is a prospective new RingCentral Referee.
E. “Referral Link” means the RingCentral Referral Account portal will provide you with a unique and personal Internet link that is solely associated with Referrer’s RingCentral Referral Account (the “Referral Link”) that you can send to the Referee(s) to participate in the Program.
F. “RingCentral Referral Account” means the account registered and activated by Referrer by providing Referrer’s personal contact information at . Referrer is responsible for maintaining the confidentiality of their sign-in credentials and are fully responsible for all activities that occur through the use of them. Referrer agrees to notify RingCentral immediately if you believe the confidentiality of your sign-in credentials has been compromised or if you suspect unauthorized use of your RingCentral Referral Account.
G. “Qualifying Period” means a period of sixty (60) days from the date that the Referee's initial service order for the purchase of a Qualifying Service is submitted to RingCentral.
H. “Qualifying Service” means any service that has been purchased by Referee and is currently offered by RingCentral upon the elapse of the Qualifying Period. Registration and activation of trial or promotional free accounts for RingCentral Contact Center, RingCentral Fax®, RingCentral Professional® or RingEX®, Glip Pro, or other applicable services (in RingCentral’s sole discretion) do not constitute a Qualifying Service under the Program.
2. Eligibility
To enter the Program, Referrer must: (1) be a citizen or permanent resident of the United States or Canada; (2) be physically located and actively domiciled in the United States or Canada; (3) twenty-one (21) years of age or older; (4) register and activate Referrer’s RingCentral Referral Account; (5) not be considered an Invalid Referrer, as determined by RingCentral’s sole discretion; nor (6) be in violation or breach of any term(s) within the Official Rules.
3. Referral Entry Submissions
Each valid Referral submission shall be considered an "Entry” (collectively, “Entries”), subject to the Invalid Referral exceptions set forth below in section 4(c). To submit a valid Referral, Referrer may use Referrer’s RingCentral Referral Account to submit the Referral’s contact information by: (1) submitting a Referral directly to RingCentral through Referrer’s RingCentral Referral Account directly; (2) sending a direct email to the Referral with Referrer’s personal referral link; (3) sending a direct message through either WhatsAPP, SMS, or Line to the Referral with Referrer’s personal referral link; (4) share a social media post with Referrer’s personal referral link on: (i) Facebook, (ii) Twitter, (iii) Pinterest; or (iv) LinkedIn (see disclaimer requirements in section 6(c) of these Official Rules); or (5) Referrer may share Referrer’s personal URL directly to a Referee.
A. Entry Conditions
All Entries will become the sole and exclusive property of RingCentral and will not be returned to Referrer for any reason. Only one (1) Referral may be submitted per Entry, however, there are no restrictions on how many Entries an Referrer may submit, for the duration of the Program. Referrer acknowledges and agrees that we may inform any Referral that we received their contact information from the applicable Referrer.
B. Controlling RingCentral Referral Account
In the event of a dispute regarding who submitted a particular Entry, the Entry will be deemed submitted by the authorized and registered account holder of the email address associated with the RingCentral Referral Account which submitted the Entry.
C. Invalid Referrals
The following shall not be considered a valid Referral under the Program and will result in the immediate forfeiture of the Entry, regardless of whether Referrer is notified of the Referral’s status (“Invalid Referrals”):
i. Existing Referees (an entity that is currently or was previously a Referee at any time within 12 months preceding the Entry in this or any other existing or pre-existing Referral Programs offered by RingCentral, Inc. );
ii. any Referral previously submitted by any participating individuals or entities under this Program, that has not expired;
iii. any lead, referral, or other disclosure of contact information regarding a prospective new Referee, that has been submitted or provided by any party to any RingCentral program, promotion, or activity that is involved in the solicitation or like-kind leads or referrals for prospective new RingCentral Referees;;
iv. any Entry submitted by an Invalid Referrer; and
v. any Entry submission generated by a script, macro or other automated means.
4. Awards
Referrer will receive an $100 Tango Gift Card for every Entry which converts to a valid Referee ("Award" or “Awards”) through Referrer’s RingCentral Referral Account, subject to the Qualifying Period. Referrer acknowledges that RingCentral can change the Reward at any time, at its sole discretion, without notice to Referrer, Referee or any third party. If RingCentral elects to change the Award during the term of the Program, the amount of the Reward you will be entitled to will be the amount that applies at the time you meet all requirements of the Program.Specific Awards issued through Tango Card Inc and subject to issuers gift card availability. RingCentral, Inc. is not affiliated with or endorsed by Tango Card Inc. Awards subject to issuers additional terms and conditions. Awards available and issuers terms and conditions may differ for residents of the US and Canada.
A. Award Disqualifications
Referrer will not be entitled to an Award if the Referral is converted to a valid Referee and: (1) the Referee did not use Entrant’s unique referral link; (2) Referee provides a different e-mail address for the Referrer that was recorded by RingCentral upon registering for the Program, Referrer’s RingCentral Referral Account, Referral, or Referrer name to a live sales agent from the one indicated in the Entry; or if Referee or Entrant cancels, terminates, or purchased Qualifying Services are no longer valid prior to the elapse of the Qualifying Period, Referrer will not be eligible for an Award for said Referee’s Referral.
B. Award Conditions
There is no limit to the number of Awards that a Referrer may be awarded under this Program. RingCentral will provide Referrer with the Award within forty-five (45) days from the expiration of the applicable Qualifying Period. The Award is non-transferable. If you do not claim the Reward within sixty (60) days of RingCentral providing notice of the accrued Referral Award, the Reward will expire and Referrer will lose all rights to it. The Award is subject to the issuers terms and conditions. In order to claim the Award, Referrer may be required to complete an affidavit or declaration of eligibility, liability and publicity release, and W- 9 tax form (or equivalent for eligible foreign countries). REFERRER IS SOLELY RESPONSIBLE FOR ALL FEDERAL, STATE, FOREIGN, AND LOCAL TAXES ASSOCIATED WITH THE AWARD AND PAYMENT THEREOF.
5. Conditions, Representations, and Warranties of Referrer
By entering the Program, Referrer represents and warrants that: (1) Referee is a business, or representative of a business in a decision making role, and Referrer is not providing a Referral for individuals or consumers; (2) Referrer is providing Referrals for US and Canada only businesses or business representatives; (3) Referrer has all of the necessary rights, given all necessary notices, and received express written consent from the Referee to disclose the Referee’s name and business contact information to RingCentral for this Program; that the Referral disclosed to RingCentral is over the age of 18; (4) RingCentral is authorized to use, analyze, modify and publish Referrer’s name and any other information provided by you in RingCentral's sole discretion, including without limitation publication in its marketing and promotional materials or website; and (5) RingCentral is authorized to contact Referrer regarding RingCentral offerings, products, and services (collectively, "Entry Warranties").
A. Entry Warranties Indemnifications
Referrer hereby agree to indemnify and hold harmless RingCentral and all RingCentral affiliated entities from any and all losses, liabilities, claims, damages, and expenses (including, without limitation, collection fees, court costs, and reasonable attorneys' fees) in the event that you breach any of the Entry Warranties, including providing any personal information in an Referral for entities or individuals that are not citizens or permanent residents of the United States or Canada, and are not be physically located and actively domiciled in the United States or Canada.
6. Conduct; Compliance
A. Disqualifiers
RingCentral reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process, or suspects of fraud, abuse, or breach of the Official Rules of this Program (“Disqualifier”). RingCentral reserves the right to seek any and all damages for any Disqualifier attempted by a Referrer to the fullest extent permitted by law, including without limitation all attorney’s fees.
B. CANSPAM Act Compliance
RingCentral complies with the federal CANSPAM Act and honors requests of consumers and customers who choose to opt out of receiving RingCentral marketing emails. Accordingly, if you designate a Referral email address that has previously opted out of receiving RingCentral marketing emails, you will be advised that the email address is not eligible to be sent a Program email. Bulk email distribution of Referral Link(s) to persons you do not know, sharing Referral Link(s) on websites, sharing Referral Link(s) on social media with recipient(s) you do not know, or any other sharing or promotion of a Referral Link in a manner that (in RingCentral’s sole and absolute discretion) may constitute or appear to constitute unsolicited commercial communications or “spam” is prohibited. RingCentral reserves the right to terminate the Referrer’s RingCentral Referral Account, deactivate any relevant Referral Link(s), and to require the Referrer to stop sharing the Referral Link(s) in any manner permitted by applicable law.
C. FTC 16 CFR Part 255 Compliance
RingCentral complies with the Federal Trade Commission's 16 CFR Part 255 "Guides Concerning the Use of Endorsements and Testimonials in Advertising". Accordingly, if you make any post on any social network (such as Facebook, Twitter, Instagram, Pinterest, or LinkedIn) as a part of this Program, you must include, and not delete, any disclosure that the Program website automatically creates for the post you are making. In the event that no such disclosure is automatically generated for your social network, you must, at a minimum include either "This is a paid endorsement" or "#PaidAd" in any social network posts you make as a part of this program. You are responsible for ensuring that your posts on any social network comply with the terms of use of the site, and any other applicable laws, statutes, and regulations.
D. Entry Receipt Conditions
RingCentral is not responsible for: (i) lost, late, delayed, damaged, unintelligible, illegible, misdirected, incomplete or garbled Entries; (ii) your inability to enter your submission through the internet; (iii) entry information not captured correctly; (iv) any issues associated with hardware, software, telephone, Internet, virus contamination, network, human error, electronic malfunctions, or any other technical problems; or (v) delay, failure or malfunction for any reason. Incomplete or corrupted Entries are void and will not be accepted. Proof of entry is not automatically proof of receipt.
E. RINGCENTRAL DISCLAIMS ALL GUARANTEES AND/OR WARRANTIES, EXPRESS OR IMPLIED WITH RESPECT THERETO, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
7. Taxes
The value of the Award will be treated as ordinary income to the Award recipient for income tax purposes, and an IRS Form 1099, or equivalent for eligible foreign countries, for the relevant year will be sent to the Award recipients if legally required. Additionally, Referrer is solely responsible for any and all incidental expenses and all other costs and expenses Referrer incurs in relation to or arising out of participation in the Program.
8. EXCLUDED DAMAGES
IN NO EVENT SHALL RINGCENTRAL OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER ARISING UNDER CONTRACT, WARRANTY, OR TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER THEORY OF LIABILITY EVEN IF SUCH PARTY HAS BEEN INFORMED IN ADVANCE OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEE. RINGCENTRAL'S TOTAL LIABILITY FOR ANY AND ALL DAMAGES, REGARDLESS OF THE FORM OF THE ACTION, SHALL BE LIMITED AND CAPPED IN ITS ENTIRETY AT ONE HUNDRED DOLLARS ($100.00).
9. Prohibited Uses of the Program
You may only use the Program in good faith and in compliance with applicable laws. The following uses are prohibited, and you agree not to use the Program to do any of the following: (a) Creating multiple, duplicate, or fake profiles at https://referral.ringcentral.com in order to invite yourself; (b) Inviting others who have created multiple, duplicate, or fake profiles; (c) using alternative contact information to send Referral Links to yourself or others; (d) inviting persons that you do not know personally, if RingCentral (in its sole and absolute discretion) believes that you are inviting persons in a way that constitutes spam or unsolicited or otherwise undesirous communications; (e) sending Referral Links to fictitious or fake persons; (f) impersonating any person or otherwise misrepresent any person’s identity; (h) Sending Referral Links persons under the age of eighteen (18) to participate in the Program, or attempting to participate in the Program while being under the age of eighteen (18); (i) transmitting any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (e.g. “spamming”); (j) Interfering with or disrupting any servers, networks, or systems connected to the Program; (k) Doing anything that harms or damages the brand, goodwill, or reputation of RingCentral, Inc. or any service providers that assist RingCentral, Inc. with providing the Program; (l) transmitting any file that contains viruses, worms, Trojan horses, or any other contaminating or destructive features; (m) using any automated system, script, or macro to participate in the Program; (n) reselling, bartering, trading, auctioning or otherwise generating income by providing access to the Program to others;(o) infringing the intellectual property rights of RingCentral, its service providers, or any third parties; (p) stalking, harassing, or harming any other individual; (q) using the Program in any way that RingCentral (in its sole and absolute discretion) considers to be unreasonable, excessive, or in bad faith; (r) using the Program in any way that breaches any applicable local, national, or international law or regulation, or that is in any way unlawful, fraudulent, or wrongful, or has any unlawful, fraudulent, or wrongful purpose or effect.
10. General
A. Governing Law and Venue
This Program and Official Rules shall be governed by the laws of California without giving effect to its rules on conflicts of laws. The parties consent to the exclusive jurisdiction of the state and federal courts of San Mateo or San Francisco, California.
B. Severability
If any provision of this Program or Official Rules is deemed to violate any law, rule or regulation, it shall be amended to conform to such law, rule or regulation and all other provisions shall remain in full force and effect.
C. Intellectual Property
The use of certain products and services as Awards does not imply participation in, or approval of, this Program by their respective companies. This Program is sponsored and administered exclusively by RingCentral and is in no way sponsored, endorsed, administered by or associated with Visa®, Facebook, LinkedIn, Twitter, any other company.
D. Privacy Policy
Personal information submitted for this Program will be subject to RingCentral's Privacy Policy, as amended from time to time, and posted at http://www.ringcentral.com/legal/privacy-policy.html. Referrer hereby authorizes RingCentral to provide any personal information, including but not limited to Referrer’s name and address, about Referrer to third-parties to the extent necessary to issue Referrer’s accrued Award, pursuant to the terms of this Program. Personal information submitted for this Program by Referrer, Referee, or any other party applicable and valid party participating in the Program may be processed and stored in both Canada and the United States.