Facebook for Business
Customer service software for Facebook for Business
RingCentral Engage Digital
DIGITAL CUSTOMER SUPPORT PLATFORM
RingCentral Engage Digital integrates with Facebook for Business
Manage your Facebook, Messenger, Instagram and WhatsApp interactions through a single, omnichannel digital customer engagement platform with powerful AI-enabled routing and conversation assistance. RingCentral Engage Digital supports Facebook for Business and gives you the ability to respond to all incoming messages through a unified dashboard that intelligently regroups and routes interactions to appropriate agents across all digital channels.Ā
FACEBOOK MESSENGER
Start the conversation on Messenger
Drive awareness, create meaningful connections, and build awareness with Facebook Messenger. Provide an easy, friendly way for customers to take action where they already spend their time by enabling transactions within Messenger.
Motivate actions through engaging imagery on Instagram
Inspire customers and prospects with content they care about.
Connect quickly and simply with the WhatsApp Business app
Interact with customers efficiently and effortlessly through WhatsApp Business app, to answer common questions in little to no time. Provide customers with the support they need, and deliver important notifications at the right time.
A single platform to manage every digital interaction
Any Digital Channel
AI at the core
Open API platform
Global Solution
Administration & Management
- Social
- Messaging
- In-app
- Reviews
- Chat
- Intelligent
- Classification
- Engine
- Machine-learning
- Chatbot Integrations
- CRM Integrations
- Business Intelligence
- Source SDK
- 72 languages recognised
- Easy setup
- Live statistics
- Unified reporting
Any Digital Channel
Social
Messaging
In-app
Reviews
Chat
AI at the core
Intelligent
Classification
Engine
Machine-learning
Open API platform
Chatbot Integrations
CRM Integrations
Business Intelligence
Source SDK
Global Solution
72 languages recognised
Administration & Management
Easy setup
Live statistics
Unified reporting
Additional resources
See how it works for your business
A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.