RingCentral for Microsoft Teams

Powerful and reliable telephony for Microsoft Teams

Trusted cloud calling perfectly integrated in Teams

Bring reliable advanced calling, SMS, fax, AI conversation intelligence, and more into your Microsoft Teams mobile and desktop apps — no Teams Phone license required.
RingCentral POTS replacement for fire alarm system, fax machine, order counter, and elevator machine
Cost-effective, robust cloud calling
Embed RingCentral’s telephony, SMS, and fax into Teams - no Teams Phone license needed.
Business continuity for communications
Access RingCentral's 99.999% reliable service from anywhere during unexpected service interruptions.
AI-powered communications
Unlock conversation insights to transform workflows
in Microsoft Teams.

Transform Microsoft Teams into a communications powerhouse

Reliable, advanced, integrated calling

With a track record of five consecutive years of 99.999% uptime, RingCentral is a reliable and trusted business communications partner. Advanced telephony features like heads-up display and call routing enhance the experience for both your customers and employees.
The RingCentral dialpad in the Teams desktop app and The RingCentral call list in the Teams mobile app

Unify all your communications

RingCentral seamlessly integrates with Microsoft Teams, offering unified communications with a single number for calls, texts, chats, and faxes. Access voicemails, transcriptions, and call recordings without switching apps. Analytics help optimize performance, while simplified multi-site administration makes expanding to new locations easy.
The Fax and SMS tab in the Teams desktop and mobile app

Versatile Teams calling choices

Bring telephony, SMS, fax, and more into Microsoft Teams with the embedded app – no Teams Phone license needed.

RingCentral Direct Routing - built, managed, and owned by RingCentral - works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface. 
The RingCentral dialpad in the Teams desktop and mobile app
Early access preview

Coach teams towards consistently better calls

RingSense in Microsoft Teams empowers customer-facing teams with shared insights, turning every interaction into an opportunity to deliver better employee and customer experience. Leverage collective knowledge to boost performance and collaboration, close deals faster, and drive revenue growth across your entire sales organization.
The RingSense AI conversation intelligence in use during a Teams video conference call
RingCentral is trusted by over 400,000 businesses of all sizes

Our new phone system had to be easy to use, mobile, known for reliability, and it had to integrate seamlessly with Microsoft Teams. We investigated a lot of companies, and only RingCentral checked all the boxes.

Anca Preda, Vice President of IT, The Minto Group
Minto logo

300

employees migrated to RingCentral in a single day

Costs

after removing old hardware and canceling phone maintenance contracts

Take the product tour

See the RingCentral for Microsoft Teams integration in action
The RingCentral product demo of a call recording
The RingCentral product demo of a call recording

Choose your plan

Get up and running today. Grow at any time.
An incoming phone call received via the RingCentral RingCX app on a laptop
An incoming phone call received via the RingCentral RingCX app on a laptop
INTRODUCING RINGCX

RingCX Direct Routing for Microsoft Teams

Blend the RingCX contact center experience seamlessly into Microsoft Teams, allowing users
to make and receive calls without switching applications.
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INTEGRATIONS

The broadest set of telephony integrations in UCaaS

Get the flexibility to embed RingCentral where you work or to make your Microsoft 365 apps even more powerful.
Supercharge productivity without app switching
Highly reliable telephony
Integrate a 99.999% reliable cloud phone into Teams
Business SMS and eFax
Send text messages and faxes without leaving Teams
Business continuity and redundancy
Access RingCentral even when Teams is unavailable
Market-leading analytics
Advanced call analytics without a pricey PowerBI license
Compatible with all Teams apps
Connects with Classic, New, desktop, mobile, and web apps
Integrated beyond Teams
300+ pre-built integrations & APIs for custom integrations
Microsoft-certified Contact Center
Maximize agent productivity
Expand your global reach
Local telephony for 46 countries in Teams from a single provider
Advanced call capabilities for Teams
Heads-up display, call queue management, and more

Do more from one AI-powered platform for business

The RingCentral AI Call Recap feature in use on a mobile call

Business Phone

The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
The RingCentral Sentiment Analysis in use on a laptop

AI Contact Center

Create effortless customer experiences across every channel with our AI-first contact center solutions.
A podcast session hosted on the RingCentral Events platform

AI Events

Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
The RingSense AI for Sales in use on a laptop

Revenue Intelligence

Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.

Frequently asked questions

Resources

RingCentral datasheet cover: A female agent on a call
Datasheet

7 reasons you need a third-party telephony integration for Microsoft Teams

RingCentral eBook: A woman working using a laptop
eBook

Why everyone benefits when you pair RingCentral with Microsoft Teams

A woman working on a laptop with an overlay of the H&CO logo
CUSTOMER STORIES

How FE Fundinfo accelerates expansion with RingCentral for Microsoft Teams

Get started with RingCentral for Microsoft Teams today

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A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call (800) 574 5290