Benefits of VoIP for small business
VoIP-based business phone systems help smaller organizations to bridge the gap to their better-resourced rivals. They provide access to features and functionality that would simply not be possible with a traditional landline-based setup.
The best business VoIP systems offer high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features and functionality your organization needs, all on a single platform. They integrate, too, with your mission-critical productivity business apps to further empower your business to keep up with large enterprises.
The benefits of VoIP for small businesses don’t end there, either. With the ability to place calls over the internet come huge cost savings. VoIP providers for small businesses provide software that uses your existing internet connection instead of the regular telephone lines. So, you don't have to pay for fees imposed by the phone company. Plus, this makes long-distance and international calls much cheaper since you're not utilizing thousands of miles worth of copper wire as with traditional telephony.
Small business VoIP vs traditional landlines
Traditional landlines
- Spend thousands of dollars for on-site hardware paid up-front
- Spend thousands more for complicated implementations
- Expect contracts with early termination fees
- Sky-high fees for service and hardware upgrades
- Additional fees for premium technical support
- Specially trained IT technicians needed for maintenance
- Implementation of service change requests often take long
VoIP systems
- On-site hardware not required
- No charge for fast implementations
- You're not tied to monthly contracts
- Upgrades implemented for free
- Free customer support all day, all night
- Self-manage the system using your smart device
- Add or repurpose lines anytime
Why customers choose RingCentral
Created for business
RingCentral offers more than unlimited calling and conferencing, toll-free numbers, and customizable caller IDs. We also provide access to other functionality like texting, faxing, and online meetings—no need to switch systems!
Complete mobility
Use your business number to text, call, and fax from any mobile device. For incoming calls, the call-routing process you've set up for your office comes into play.
Easy setup and usage
It only takes a day or less to get your entire office up and running. With full control of your online account, you can customize your phone system and respond easily to the ever-changing business climate.
High-level security and reliability
RingCentral eases any worries you may have about security with its highly encrypted networks and different levels of authentication. We make sure communication remains secure over the entire transmission journey.
Unrivaled customer support
Let RingCentral show you customer support that is second to none. We are available 24/7, which means you have access to technical support and consultation services any time of day or night.
Best value for money
Get a single, all-inclusive bill with no hidden costs. RingCentral provides your business with a powerful cloud communications system for one affordable price. No additional fees for premium features.
Understand the cost of VoIP for small business: Choose the plan to suit you
Why choose a VoIP phone system for small business?
Business VoIP systems are clearly becoming the go-to communications solution for smaller companies. What used to be an alternative to expensive on-premises phone systems is now the go-to communications suite of organizations of all sizes.
Choosing the best VoIP phone systems for small business can go a long way towards making your enterprise more competitive in an economy where every company, big or small, needs every edge it can get.
RingCentral uses the latest in cloud technology to provide subscribers with more than just powerful VoIP telephone systems for small business. Instead, you get truly unified communications solutions that not only address your office communication needs, but also give you advantages over your competition.
RingCentral RingEX gives you a full-featured virtual phone system, with all the features and functionalities you’d expect:.
- Virtual phone numbers—local area codes and toll-free numbers
- Unlimited calling in the USA and Canada
- Multi-level auto attendant and IVR
- Call recording and transcriptions
- High-definition (HD) voice and AI noise cancellation
VoIP systems for small business like RingEX, though, also bring your other communications channels onto the same platform. In the same easy-to-use solution, you also get:
- Enhanced business SMS
- Team messaging and file sharing
- Video meetings
- Integrations with your other favorite business tools.
Is it any wonder that VoIP phones for small business are increasingly more popular than traditional landlines?
Further advantages of a VoIP phone service for small business
As if the fact VoIP phone services for small business can help you close the gap on larger rivals weren’t enough, there’s also further advantages.
Alongside giving you features and functions previously only affordable for enterprises, VoIP solutions for small business also excel when it comes to:
- Affordability – VoIP systems remain attractive to small businesses because of their lower costs. Thanks to using the internet for calls rather than the traditional landline network, call costs are often significantly reduced . Long-distance rates with a VoIP service for small business, in particular, are typically lower compared to traditional long-distance phone calls.
In addition to this, the fact that VoIP services for small business are hosted over the internet, reduces expensive hardware requirements like bulky servers or physical PBX boxes. - Mobility – A small business VoIP system like RingCentral RingEX allows users to communicate even outside of the office. Users can enjoy calling features like advanced call forwarding to route calls to several numbers simultaneously, use virtual extensions from any PC by downloading the free softphone, and take calls anywhere through downloading free calling apps for mobile phones and devices.
- Scalability – A good IP phone system for small business grows as an organization grows. RingCentral’s solutions, for example, can easily adjust to any office communication needs. Adding more employees? Simply add virtual extensions. No need for cables and wiring. Need to open a small office in another state? This small business VoIP service can connect multiple offices under one phone; there’s no need for a different business VoIP provider in each location.
- Ease of use – With a traditional on-premises system, company owners would need dedicated manpower to manage and maintain the hardware. This isn’t a problem with a VoIP phone service for business, since everything can be managed via an easy-to-use web interface that is accessible through any internet-enabled device like a PC or a tablet. Once logged in, users already have full command of the system, giving their existing phones features they never had before. Operating hours can even be set based on whether or not personnel are available to take calls at any given time. Also, to maximize accessibility, providers such as RingCentral offer physical plug-and-play VoIP phones for small businesses, which are available for lease or for sale. These phones are similar to regular landlines, except they are designed for VoIP calls.
Affordability, mobility, scalability, and ease of use are just some of the benefits one can get by subscribing to the best small business VoIP solution from RingCentral.
Achieve greater flexibility with business VoIP Solutions from RingCentral
IP phone systems for small business give companies flexible solutions that adjust to varying communications and collaboration needs.
What sets a VoIP phone system for small business apart from other office phone solutions is its ability to stretch itself according to the needs of a business. Whether the company is expanding due to growth or contracting due to streamlining, this modern internet-hosted solution is able to easily adjust based on the demands of the situation.
With traditional on-premises systems, business owners are likely stuck with what’s already in place. Adding new phone extensions would require the installation of new cables, and opening a new branch or office means there will be a need for new telephone numbers and a separate communications system. This is not to mention that over time, these offices will be stuck with phone equipment with depreciated value, like PBX boxes and desk phones.
When a small business invests in a solution like RingCentral RingEX, they’re getting flexibility and customization baked in. It simply couldn’t be easier to adjust the system to a company’s needs.
Small business VoIP phone systems that adjust to a company’s needs
This is why a lot of companies realized that taking the cloud route for business communications is the way to go. With RingCentral RingEX, businesses gain these advantages (among others):
- Virtual phone lines – As we’ve mentioned at length, instead of relying on the Public Switched Telephone Network (PSTN), RingCentral uses Voice over Internet Protocol (VoIP) for internet calls. That means your phone lines are no longer physical copper wires snaking into your premises.
RingCentral gives each subscriber a virtual telephone number (local or toll-free) that can be used to call virtual phone numbers as well as traditional phone lines. You can use it from any device with an internet connection and access to your RingCentral software. Adding new numbers is also a breeze with an existing account. - Virtual Extensions – Easily add or delete extensions for employees and departments through an intuitive interface. No new hardware and cable setup needed.
With RingCentral VoIP for business, admins can simply add extensions for new hires, or delete them as needed. Also, while you can use VoIP phones for your extension line, physical business phones are not a requirement. You can connect your virtual extension to a computer or mobile device through the RingCental App. - Cloud PBX – Advanced business phone features that were once only found on expensive traditional systems like auto-attendant, call forwarding, voicemail and more are also readily available thanks to systems like RingEX.
Unlike on-premises systems, a VoIP phone system for business is hosted on remote data centers that feature multiple primary and backup servers. With the system being accessed over the web, it becomes accessible in any location where an internet connection is available. As a result, employees can be connected no matter where they are under one communications system. - No Contracts – RingCentral does not require subscribers to commit to any contracts. Users are allowed to test the service for a time to find out if it’s a great fit. No commitments necessary.