As financial pressures continue to build for local government, public services are feeling the impact. Demand is growing for more services and better efficiency across the board. Councils face a … Read more “Interview With Norfolk County Council: How Is Emerging Tech Like AI Helping To Improve Citizen Service?”
Further and Higher education is an ever-growing market. As more international students choose the UK for their education, our institutions are being put under incredible pressure to keep up with … Read more “Interview with Bishop Grosseteste University: IT’s Role in Improving Communication in Higher Ed”
The NHS has long sought to overcome the barriers to delivering smooth, joined-up services. With current communication methods not linking up between departments, primary care is often delivered inefficiently. Ultimately, … Read more “Reforming for Recovery: A New Whitepaper Examining How We Improve Communications in Primary Care”
The challenges faced by the NHS are no secret. Growing backlogs, continuing difficulties in hiring and retaining staff, and increasing monetary pressures mean that our health and care systems must … Read more “Connect, Communicate and Collaborate: Examining the Crisis of Communications in Secondary Health and Care”
Back in 2021, HM government launched the National AI Strategy. This strategy sets in place the government’s vision for a public service that truly harnesses the power of technological innovation. … Read more “More Than a Chatbot: How Can the Public Sector Use AI in Communications?”
England’s Local Governments are currently facing economic turmoil. It has recently been reported that there is a £3bn funding black hole caused by inflationary costs and soaring demand for services. … Read more “Crystallising Council Communications: Exploring How Local Governments Communicate”
In recent years, the way we communicate at work has changed. Today, employees expect to host meetings over video easily from anywhere and complete daily tasks through messages. But while … Read more “Team Collaboration vs Citizen Experience: The Uneven Progress of the Public Sector”
The public sector is frequently seen as ‘playing catchup’ when it comes to adopting modern working practices. To combat this, HM government launched the ‘Transforming for a digital future’ strategy. … Read more “How Can the Public Sector Improve Smarter Working Adoption?”
Communication channels within healthcare have long been the focus of improvement schemes. Waiting times at receptions, call waiting times, and the immediate accessibility of treatments have all been scrutinised. With … Read more “How Will Healthcare Organisations Provide Better Support for Diverse Patient Needs?”