Watch this roundup video for a 90-second synopsis of this blog: When the UK went into lockdown on 23 March, many public sector organisations had to overhaul their logistics along … Read more “Migrating the Classroom Online: A School Story”
One of the many things I have enjoyed about working from home over the last 15 years is the commute. It is literally steps for me to get to work, … Read more “How to Ensure Your Employees Don’t Burn Out Working from Home”
In early March I took a trip to see a client. Like with any other meeting, I walked on-site, we shook hands when I entered the conference room, and we … Read more “Is Remote Work the New Normal?”
The performance of your contact centre depends on the productivity of your agents. When your team members feel empowered by the right support, tools and technology, they’re able to accomplish … Read more “Contact Centre Agents Working from Home? How to Guarantee Productivity”
Yes, It’s really only what’s above the desk that counts! I’ve been on enough video calls these past few months to know that everyone, including me, could use a little … Read more “9 Essentials for Looking Your Best on Video Conference Calls”
The switch to remote working tested many companies’ disaster recovery and business continuity provisions. Despite the warnings in late December and early January, the requirement to work from home still … Read more “A Case of ‘Adapt and Thrive’”
This is the final instalment in the series of how to use RingCentral to start your business working remotely. If you missed Part 1 and Part 2, it’s probably better … Read more “How to Use RingCentral to Start Your Business Working Remotely, Part 3”
Last week we ran through the basics of how to get and up and running using RingCentral’s cloud-based communications and collaboration software. If you missed that, why not start at … Read more “How to Use RingCentral to Start Your Business Working Remotely, Part 2”
Some businesses still lack the capacity to enable their employees to work from home. If your business has been blindsided by the sudden switch to working from home, don’t panic. … Read more “How to Use RingCentral to Start Your Business Working Remotely, Part 1”