RingCentral doesn’t just help you take your communications to the cloud (and save money in the process). With our APIs for voice, business messaging, meetings, fax, data, and configuration, it lets you truly transform and reimagine the way your business communicates.
This is because—beyond the 130 apps in our App Gallery—you have the power to build RingCentral’s capabilities into all of your critical applications, whether it’s making your CRM more efficient, customer support more friendly, or providing your customers with updates, or coupons! With RingCentral’s APIs, you get access to the communication protocols you’re used to, as well as the ability to configure settings and retrieve data on the fly.
And the best part, the RingCentral Developers platform is included with our RingCentral Office® Premium™ and Ultimate™ plans (giving you the power to do more, all with a single vendor and without the additional cost).
Made for developers by developers
RingCentral Developers was designed from the ground up for developers by developers. This means your development team will have access to the latest technologies, whether it’s our easy to consume REST-based APIs with plug-and-play SDKs, code snippets, embeddable widgets, or intelligent bot kits allowing for AI and automated user interaction.
No matter what route your team decides to go, you’ll find clear documentation, developer friendly tooling (including Swagger 2 specs and interactive console), enterprise-grade SDKs, and unmatched support.
But perhaps more importantly, it means that your team will have access to the actions your business needs, from advanced configuration rules to event-based actions (webhooks), allowing you to truly customise RingCentral to meet your business needs.
Embed communications in as little as five minutes
With our Embeddable Voice widget, in less than five minutes your company is able to add a fully functional softphone to send and receive phone calls with a single line of code. It doesn’t matter if it’s in the cloud or on-premises, as long as it supports HTML and JavaScript you can add voice capabilities on demand to your CRM, support tooling, marketing apps, sales tooling, or anything else!
Go beyond the PBX
With our APIs for voice, messaging, video and web conferencing, and fax, you don’t have to be limited to the apps in our App Gallery and neither do your customers. Easily build automated systems to send automatic replies with canned responses or information when a customer texts you (for example, as a realtor, someone could text you an address and they can receive a link to your site), create new workflows that eliminate hold time, launch face-to-face conversations at times most convenient for you and your customers, or share the latest news and special offers with your customers, even while they’re on the go.
With the RingCentral API and our webhooks, the only limit to what you can build is what you can imagine. Imagine how you can revolutionise the way your business communicates!
Get the data and customisation you want
RingCentral Developers does more than just utilise your service to send and receive calls, texts, messages, and faxes. With our configuration APIs, you can configure extensions, answering rules, forwarding, presence, paging, and push notifications on the fly. This means you can make the RingCentral Developers platform as agile as you are, automatically adjusting and evolving with your company whether you’re in the office or on the go.
With our data APIs, you can take the guesswork out of what your customers are looking for, how they’re reacting, and how to handle your calls and messages more efficiently. Easily retrieve call logs to understand when people are calling and how long your calls are lasting. Voicemail and call recording transcriptions help you identify what is top of mind for your customers and how you can better meet their needs. Check out our call recording and call data visualisation developer blog posts to see some examples of what you can do!
You can learn more about RingCentral Developers by visiting https://developer.ringcentral.com—and be sure to create your free developer account to try using our APIs, widgets, and bots today!
Originally published Jun 19, 2018, updated Aug 26, 2019
