More and more businesses are giving their employees the freedom to work from anywhere. Research from the UK Parliament shows that in September 2022, around 22% of the GB workforce … Read more “Four Organisations That Are Winning at Flexible Working”
At RingCentral, our mission is to make your working life more pleasant by powering the critical tools you use everyday and make them available everywhere. In a time when businesses … Read more “Q3 MVP Updates: Boosting Employee Collaboration With Services Now Available in India, a More Efficient Call Handling & a Refreshed UX”
RingCentral was once again at the annual UCX event in London on 4 and 5 October – one of Europe’s biggest unified communications conferences. As usual, there was a packed agenda, … Read more “Highlights from UCX Europe 2023”
‘Ask the Expert’ is a series of interviews RingCentral runs with influential thought leaders from around the world, including UC and CX consultants and analysts. In this series, we aim … Read more “Ask the Expert: What Impact Will AI Have on Contact Centres and Agents?”
If you need some quick tips to help you create and host a webinar, you aren’t alone! In fact, the use of webinars has grown dramatically in recent years, with 64% … Read more “How To Create & Host Successful Webinars: 7 Easy Steps”
Webinars are on the rise as remote and hybrid work continue to flourish, and following webinar best practices has become a necessity. As people get more familiar with these virtual … Read more “6 Webinar Best Practices To Level Up Your Presentations”
If you’ve ever run a large webinar before, you might be painfully familiar with some of these scenarios: Learning new tech just to run a great webinar. A lot of … Read more “RingCentral Webinar: Host Easy All-Hands Calls & Info Sessions”
The public sector is frequently seen as ‘playing catchup’ when it comes to adopting modern working practices. To combat this, HM government launched the ‘Transforming for a digital future’ strategy. … Read more “How Can the Public Sector Improve Smarter Working Adoption?”
Communication channels within healthcare have long been the focus of improvement schemes. Waiting times at receptions, call waiting times, and the immediate accessibility of treatments have all been scrutinised. With … Read more “How Will Healthcare Organisations Provide Better Support for Diverse Patient Needs?”