London, UK. — May 24th, 2018 — RingCentral, Inc.(NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced it has scooped both the awards it entered at … Read more “RingCentral Wins Innovation and Multi-national ITSPA 2018 Awards”
This article gives you tips on how best to use your cloud solutions to delegate, support and enable your contact centre agents as you and your team work remotely.
UC EXPO has just wrapped up, with the event this year highlighting how emerging technologies are enabling smarter and more collaborative work across organisations. The event, the largest unified communications … Read more “UC Expo 2018: What We’ve Learned”
RingCentral’s aggressive continued expansion into the enterprise was highlighted this week with the release of our first quarter 2018 financial results. Not only did our Q1 total revenue reach to … Read more “RingCentral Results Highlight an Aggressive Expansion into the Enterprise Market”
It’s just under two weeks until the General Data Protection Regulation (GDPR) lands and it has already made waves. With the weight of large fines behind it, the GDPR is … Read more “RingCentral and GDPR”
Every successful business has one thing in common, a following of loyal and satisfied customers. Creating and retaining loyal customers is not a simple task in today’s culture where instant … Read more “CX Defined”
The modern workplace is changing because of societal factors such as globalisation but also in response to new drivers around immediacy fostered by the internet and increased mobility. In this … Read more “Connect, Communicate, Collaborate Anywhere, Anytime on Any Device”
Poor Customer Service Stats UK businesses are losing billions of pounds each year because consumers are punishing them for providing a bad customer experience. The Ombudsman Services most recent annual … Read more “Stop Losing Money through Poor Customer Service”
As we get ready for UC EXPO 2018, Europe’s largest unified communications and collaboration event, the UC EXPO provides a great opportunity to examine the drivers that customers are demanding to … Read more “RingCentral at UC Expo 2018: Unlocking The Power of Workplace Collaboration”