You can schedule a demo to get a feel of how any of these enterprise communications tools work, and we’ll be happy to coordinate and talk about the right plans and pricing for your business.
Enterprise Communication Tools for Big Businesses and Organizations
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As your business grows bigger, your communication software needs also change. With new positions, departments, offices, and even new businesses acquisitions, simple phone service may no longer suffice.
Compared to small businesses, the larger the organization, the more complex its communication requirements are. From setting up remote work and connecting distributed locations, big companies have a lot to deal with.
This is where RingCentral comes in. RingCentral offers several types of effective communications solutions, from powering internal communications to supporting an outbound contact center for sales, surveys, or follow-ups, all designed to simplify different aspects of enterprise communications.
From internal communications tools to customer engagement, there is a RingCentral enterprise communication system that can help your growing organization.
Message, video, phone capabilities in one unified communications platform
RingEX is the RingEX of enterprise communication. This unified communications as a service (UCaaS) will serve as the backbone of your company that connects each location, office, department, and employee into a single platform. Unlike other providers with different apps for each team communication function, you can really access everything from an all-in-one application. With this setup, you’re able to streamline workflows and make collaboration easier with colleagues and clients.
What you’re getting:
Voice
Even with all the advancement in business communications, voice call is still king. RingCentral takes advantage of the revolutionary telephony technologies of the last decade in VoIP and cloud PBX. No more conventional telephones that need copper cabling; now, everyone in your company can make and receive calls from anywhere. In addition, all incoming calls are managed by an advanced business phone system that includes key features like Interactive Voice Response (IVR) and an auto-attendant. IVR allows businesses to route calls intelligently, collect caller inputs, and streamline customer interactions before connecting them to the appropriate department.
Video
RingCentral Video provides your enterprise with a reliable and feature-rich video conferencing solution that is flexible enough to handle a simple one-on-one meeting to large group meetings. Aside from basic features like screen-sharing and meeting scheduling via Microsoft Outlook or Google Calendar, you also have advanced features like transcription and AI-based meeting summaries. Plus, RingCentral Rooms can help you convert any space to an advanced conference room that can instantly connect to any online meeting anytime.
Team messaging and collaboration tools
It’s not enough to have a chat application to foster teamwork. The RingCentral App is a real-time team messaging software that encourages collaboration. Aside from instant messaging, the RingCentral App includes team collaboration tools like file sharing and task management. The best part, the RingCentral mobile app is the main hub of RingEX. From the app that works for both iOS and Android mobile devices, you can also make and receive voice calls, start or join video meetings, and send/receive fax and SMS.
Business SMS
An often neglected part of business communication tools, RingCentral includes a business SMS feature that allows your teams to send SMS using your business phone number. But more than that, through RingCentral’s programmatic SMS and MMS APIs, you can integrate text messaging into your business and marketing tools to send bulk SMS or automated SMS notifications while ensuring regulatory compliance.
Fax
You would think that fax is a relic of the past, but if you are an enterprise that is subject to regulatory and compliance requirements, faxing could be an essential component of your business communications. To comply with regulations like the Health Insurance Portability and Accountability Act (HIPAA), doctors and hospitals use fax to send patient information. Other documents that government agencies require faxing include purchase orders, grant requests, and contracts. RingCentral provides a cost-effective, environment-friendly option with an email-like interface for better organization.