RINGCENTRAL VIDEO TERMS OF SERVICE

Please read these RingCentral Video (“Video”) terms of service (“Agreement”) carefully before using or subscribing to the Video Service. By installing RingCentral Video or subscribing to the Video Service, You are entering into a legally binding agreement with RingCentral to be bound by this Agreement. The Agreement sets out the terms and conditions on which We agree to supply the Service to You.If You do not agree to the terms of this Agreement, do not download, install, subscribe to, or use the Service.   

 

Your use of the Service is also governed by the Emergency Calling Policy and Acceptable Use Policy, available at https://www.ringcentral.fr/legal.html. You cannot use the Services to contact 999 or 112 or other emergency services. If you are experiencing an emergency, you should use an alternative means of contacting emergency services.   

If You receive RingCentral services through Your employer, Your use of the services is also governed by the agreement between RingCentral and Your employer. If You are under the age of 16 You may not use this Service. 

 

RingCentral Video is a cloud-based unified communications service that includes chat, video, mobile and desktop apps, and web clients that integrate with a growing list of applications. Collectively, all of these features and offeringsqualify as the “Service” covered by this Agreement. Put another way, Your use of or access to the Service is governed by this Agreement. We offer both a free to use version of the Service (Video Pro) and paid subscriptions through Video Pro+ ("Subscriptions") to the Service. This Agreement covers the Video Service offered as both a recurring Subscription and a free service.  

 

If You use other RingCentral products or services, besides Video, Your use of those additional products or services may be subject to separate terms.  

 

Please note that when you integrate Video with a third-party application (in other words, an application that We don’t own or run), this Agreement does not apply to Your use of the third-party application, and RingCentral does not control the terms of Your relationship with that third party. Be sure to carefully review the relevant terms and privacy notices provided by the third party before You use an integration. 

 

When You read through this Agreement, You’ll notice that some terms are capitalized. Take a look at the last section of this Agreement for definitions of those capitalized terms. 

 

This Agreement applies to both consumer and non-consumer users of the Services. If You are accessing the Services as a consumer, as defined under the French law (“Consumer”), You may have additional rights and specific provisions of this Agreement apply to You, as further set out below. 

 

You may not communicate with children under the age of 16, or invite children under the age of 16 to communicate with You, using the Service.   

 

Your use of the Service is dependent on You having sufficient internet access and any software or devices necessary to access the Service. If offered by RingCentral, such software or devices may be subject to charge. If any such charge is payable, We will notify You. Use of the Service with incompatible devices, services or networks, or failure to update Your devices or software, may result in an inability to use the Service. Whether a particular piece of software or device is compatible with the Service can change over time. 

 

You are aware that the Internet presents technical hazards and security risks that are beyond the implementation of the Service. RingCentral is not responsible for failures of your Internet Service Provider or other third party, including the consequences of such failures, especially when they result in unavailability and/or discontinuity of the Service. The provision, quality and security of internet connectivity are the sole responsibility of the third party providing Your internet service. 

 

You may use the Service only in compliance with this Agreement, applicable Law, and the Acceptable Use Policy available at https://www.ringcentral.fr/legal/acceptable-use-policy.html, which is incorporated into and forms part of this Agreement. Among other things, the Acceptable Use Policy prohibits you from (1) using or permitting the use of the Service to interfere with the use of any RingCentral service by others, or with the operation of RingCentral’s network(s), (2) reselling, or charging anyone else to access, the Service, and (3) committing fraudulent or illegal activity. We may update the Acceptable Use Policy from time to time by publishing the terms to https://www.ringcentral.fr/legal/acceptable-use-policy.html. It is Your responsibility to pay attention to these modifications. In addition, as further set our below, We will notify you of any significant changes, and you may contact us to end the Agreement before the significant changes take effect.  

 

Video Pro is a video calling and meeting product for use only by 2-100 participants, and may not be used by a single meeting participant.  If You require more than 100 participants, or if You wish to hold single meeting participant meetings, You must upgrade to Video Pro+ or RingEX. 

 

We reserve the right, but are not obligated, to investigate any use that We reasonably suspect to be in violation of the Acceptable Use Policy. Any such monitoring will be in accordance with our Privacy Notice. RingCentral may immediately terminate any videoconferencing meeting if RingCentral determines, in its sole discretion, that such use of the Services violates the Acceptable Use Policy or for any other reason permitted by applicable law. 

 

You are prohibited from providing anyone else with access to Your log-in credentials for the Service, and You assume all responsibility for keeping your log-in credentials secure from unauthorized access. In addition to any other legal rights RingCentral may have, You are directly responsible to RingCentral for any use of Your account by someone else. 

 

You may have the option to store, upload, share or transmit Content in RingCentral systems in connection with Your use of the Service. RingCentral expressly disclaims any and all responsibility to provide You with ongoing access to any such Content. RingCentral expressly disclaims any and all responsibility for maintaining the integrity of such content and for Your ability to have continued access to any Content. As set out further below, We may change the functionality of the Service from time to time, and You are solely responsible for the Content you store, upload, share or transmit and for separately maintaining personal copies of all of your Content. If You store, upload, share or transmit Content in RingCentral systems in connection with Your use of the Service, You promise that: (i) You either own, or have obtained all necessary third party licences or consents to use such Content; and (ii) Our use of the Content in connection with Our provision of the Services will not infringe any third party rights. 

 

If you need assistance with the Services, please visit our Support page. 

 

You will be entitled to access the Services once You have completed the registration process, and if applicable, subscribed for a Subscription. Our acceptance of Your registration, and if applicable Your Subscription, will take place when We confirm with You that We have accepted Your registration and if applicable Your Subscription. 

 

If you are accessing the free version of the Service, We will supply the Service to You until You or We end the Agreement. If you have a Subscription , Your Subscription will last thirty (30) days from the date of Your purchase and automatically renew for continuous thirty- (30) day terms until either You or We cancel or terminate the Subscription.  

 

If You are accessing the Service through Your employer, Your Service account or Subscription is subject to the terms of Our agreement with Your employer. If Your employer's agreement with Us ends, You must create a new account using a different email address. 

 

We may have to suspend the supply of the Services to: (i) address and remedy a technical or security problem; (ii) 

make minor technical changes; (iii) update the Service to reflect changes in relevant laws and regulatory requirements; or (iv) make changes to the Service as notified to You. We will contact You in advance to tell You We will be suspending the Service, unless the problem is urgent or an emergency.  

 

C. Cancellation  

 

Cancellation by You. As set out in Our Acceptable Use Policy, You may cancel a Subscription by notifying Us within thirty (30) days of the date in which the purchase becomes effective. If you do so, You will not owe any fees or charges for the services being cancelled in respect of any period subsequent to the date of such written notice (except those arising from continued usage), and shall be entitled to a pro-rata refund of any prepaid and unused fees for the services subject to the cancelation. You may cancel future renewals of Your Subscription before the date of automatic renewal at any time within Your administrative portal. If You cancel future renewals of Your Subscription, You will continue to be able to use the features and services covered by Your Subscription, and this Agreement will remain in force, until the end of Your current Subscription period.  You will not be refunded for any Subscription charges, taxes, or fees that were charged to You before You canceled automated renewals. If you are a Consumer, you may have additional cancellation rights, as further set out below. 

 

Cancellation by Us. RingCentral may decline to renew Your Subscription at the end of any 30-day Subscription period for any reason allowable by law, which will result in the termination of this Subscription Agreement. If You are a Consumer, Our rights to cancel Your renewal may be limited, as further set out below. 

 

You may terminate this Agreement if: (i) if the Service is faulty or misdescribed (and We are unable to remedy the issue within a reasonable amount of time after You have notified us of the issue); (ii) You disagree with a price increase for a Subscription (as further set out in Section 4); (iii) We have told You about an upcoming change to the Service or these terms which You do not agree to (as further set out in Section 5); (iv) We have suspended supply of the Service or notify You We are going to suspend the Service in accordance with Section 3B, in each case for a period of more than [thirty (30)] days; or (v) We have significantly breached the terms of this Agreement (and We are unable to remedy the breach within a reasonable amount of time after You have notified us of the breach). In each case, the Agreement will terminate once we have received a written notice from, and We will refund You in full for any Services which have not been provided, and You may also be entitled to compensation.  

 

ii. Termination by Us.  

Without prejudice to the other circumstances of termination provided in this Agreement, RingCentral reserves the right to terminate Your access to the Service at its sole discretion in writing or by email, at any time, and with a reasonable notice, for any reason that is allowed under applicable law.  Notwithstanding the above, in the event of (i) malicious, unlawful or fraudulent use of the Services, (ii) use in violation of the rights of a third party; or breach of the terms of this Agreement, including the Acceptable Use Policy, RingCentral may terminate Your access to the Services immediately by email. If We end the Agreement for this reason, You may need to pay Us reasonable compensation for the losses We incur as a result of Your breaking the Agreement.  

 

Additionally, We may write to You to let You know that We are going to stop providing the Services. We will let You know at least [thirty (30)] in advance of Our stopping the supply of the Services and will refund any sums You have paid in advance for Services which will not be provided. 

 

To end Your Agreement with Us, you may cancel services via You customer portal.   Please provide Your name, home address, details of the order and, where available, Your phone number and email address.  If you are a Consumer, additional methods of cancellation may be available to you, as further set out below.   

 

If You are accessing the Service as a Consumer, You have a legal right to change Your mind about the Service within fourteen (14) days and receive a refund. If You want to end the contract within the fourteen (14) day statutory cancellation period, You may do so by completing and returning to Us the withdrawal form set out in Annex I, or any other statement, unambiguous, expressing its willingness to withdraw. 

 

If You withdraw from this Subscription Agreement, we shall reimburse to You the price of the Services without undue delay and in any event not later than 14 days from the day on which RingCentral is informed about Your decision to withdraw. RingCentral will carry out such reimbursement using the same means of payment as You used for the initial transaction, unless You have expressly agreed otherwise; in any event, You will not incur any fees as a result of such reimbursement. If you requested to begin the performance of Services during the withdrawal period, You shall pay an amount, which is in proportion to what has been provided until You have communicated with us Your withdrawal from this Subscription Agreement.  

 

If Your access to the Service is through Your employer, Your Subscription fees may be paid by them.  

 

If You have a Subscription, the price of the Subscription will be indicated on the order pages when You place Your order. General information on pricing is available on Our Pricing page.  

 

On or after each date of automatic renewal, You authorize RingCentral to charge the Subscription Charge, plus any applicable Taxes and fees, to the form of payment that You have provided to RingCentral.  The Subscription fee will be the amount quoted to You at the time You enter into this Subscription Agreement, unless RingCentral has provided you with at least 30 days’ notice that the cost of your Subscription will increase. If You disagree with the increase in price, You are entitled to cancel your Subscription at any time prior to such price increasing becoming effective.  

 

After each payment, RingCentral will send you an invoice. You expressly agree that the invoice will be electronic. The invoice will be communicated by e-mail and/or made available on your administrative portal. It is your responsibility to keep a copy of the invoice in accordance with applicable regulation in force. 

 

You agree to pay all applicable and undisputed rates, fees, and charges related to Your Subscription.  You are responsible for providing accurate and up-to-date billing, contact and payment information.  In the event Your account does not have a valid payment source, or Your card issuer declines the payment, and You have not been able to rectify the issue after We have notified You RingCentral may suspend or terminate Your Subscription. All rates, fees, and charges are exclusive of applicable Taxes, for which You are solely responsible.  Taxes may vary based on jurisdiction and the Services provided. Subject to Your cancellation rights set out above, the cost of the Subscription is due in its entirety. You will not be entitled to any reimbursement in the event of non-use, partial use, suspension or termination of the use of the Services. 

 

Where You are entitled to a refund pursuant to the terms of this Agreement, We will refund to You the applicable amount by the method you used for payment. 

 

As of the date identified at the top of this page, RingCentral offers a Video Pro as a free version of RingCentral Video  at no charge. At any time and in Our sole discretion, RingCentral may require payment for use of the Service in whole or in part. We will notify You if We no longer offer the free version, and if You choose not to pay such fees, You may lose access to the Service or parts of the Service. The paid version of the Service may be subject to additional or different terms. 

 

You consent to RingCentral modifying this Agreement at any time upon providing You with reasonable notice. For minor changes, we will update the Agreement as available on Our website, but if we make significant changes to the terms of this Agreement, we will provide you with thirty (30) days' notice of any such changes by email. If such changes result in a material detriment to You, you may terminate the Agreement pursuant to Section 3(D). Your continued use of the Service after receiving the notice period constitutes your agreement to the modified Agreement. 

 

B. Modification of the Services.  

We may change the Service to reflect changes in the relevant laws and regulatory requirements, and to implement minor technical adjustments and improvements (for example, to address a security threat). These changes will not affect Your use of the Service.  RingCentral may also modify the Services at any time, using a variety of methods, in particular add, modify or delete features, options or functionalities and upgrade their performance. You will be informed of any substantial change likely to degrade significantly the services at least 30 days before the change is effective (removal of functionality, reduction in performance) by email. If You do not accept such changes, You may cancel Your Services. 

 

6. Intellectual Property  

We grant to You a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licene to use any software provided or made available by Us to You as part of the Service (“Software”) to the extent reasonably required to use the Service as permitted by this Agreement, only for the duration that You are entitled to use the Service. The foregoing license is subject to, and conditioned upon, Your compliance with the terms of this Agreement. RingCentral may revoke this license at any time, without any notice to You. 

 

You may not: 

 

a) Sublicense, resell, distribute or assign Your right under the license granted under this Agreement to any other person or entity; 

b) modify, adapt or create derivative works of the Software or any associated documentation; 

c) reverse engineer, decompile, decrypt, disassemble or otherwise attempt to derive the source code for the Software; 

d) use the Software for infringement analysis, benchmarking, or for any purpose other than as necessary to use the Service You are authorized to use; 

e) create any competing Software or Service; or 

f) remove any copyright or other proprietary or confidential notices on any Software or Service. 

 

Except as expressly provided in this Agreement, the limited license granted to You under Section 6 (A. Limited License) does not convey any ownership or other rights or licenses, express or implied, in the Service, any related materials, or in any Intellectual Property and no IP Rights or other rights or licenses are granted, transferred, or assigned to You  or any other party by implication, estoppel, or otherwise. All rights not expressly granted herein are reserved and retained by RingCentral and its licensors. The Software and Service may comprise or incorporate services, software, technology or products developed or provided by third parties, including open source software or code. You acknowledge that misuse of the Service may violate third-party IP Rights. 

 

To the extent reasonably required to provide You the Service, You grant Us a limited, personal, non-exclusive, royalty-free license to use Your IP Rights in Your Content. You are solely responsible for ensuring You have any necessary third-party consent or authorizations to reproduce, transmit, copy, or receive any Content protected by third party IP Rights. 

 

You may not use or display RingCentral trademarks, service marks or logos in any manner.   

 

Whether You are accessing the Service through an agreement between RingCentral and Your employer or in Your own capacity, We will only use Your personal information as set out in Our Privacy Notice. If you are accessing the Service in your own capacity (as either a consumer or business), We will only use Your personal information as set out in Our Privacy Notice.  If you access these services through an agreement between RingCentral and your employer, We will only use Your personal information as set out in our business Privacy Notice.

 

A. Our Privacy Practices  

RingCentral respects Your privacy and will only use the information provided by You to RingCentral or collected in the provision of the Service in accordance with the Privacy Notice which is hereby incorporated by reference. RingCentral may update the Privacy Notice from time to time and will provide notice of such update.  

 

RingCentral undertakes to comply with the applicable laws and regulations, in particular the EU General Data Protection Regulation 2016/679 and Law No 78-17 of 6 January 1978 amended by Law No 2018-493 of 20 June 2018. 

 

The information transmitted and collected by RingCentral is processed electronically for client relationship management, administrative purposes or for any other reason required by current regulations. This data processing is based on the need to perform the current Agreement and on RingCentral's legitimate interests. Your data will be kept by RingCentral for as long as necessary to fulfil the purposes pursued, unless there is a legal obligation to retain certain data. 

 

RingCentral may share certain personal data with third parties. These include (i) service providers who may process personal data strictly necessary for the performance of the services entrusted to them by RingCentral under a subcontracting agreement, (ii) the competent authorities to which RingCentral would be legally required to disclose information, or (iii) any third party which are entitled to receive personal data under RingCentral’s legitimate interest. In the event of a transfer of personal data outside the European Union, RingCentral undertakes to implement an adequate guarantee of protection, in accordance with existing regulations. 

 

According to the existing regulations, you have a right of access, portability, rectification, limitation, deletion of data and may withdraw your consent to the processing of your personal data at any time by submitting a ticket through our online portal, or by contacting RingCentral at [email protected]. If you consider that these rights are not respected, you may file a complaint before the French Data Protection Authority (“Commission Nationale de l'Informatique et des Libertés” or “CNIL”). 

 

Note that when you integrate the Service into a third-party application, neither this Agreement nor RingCentral’s Privacy Notice applies to the third-party’s collection, use, or disclosure of your personal information. Please carefully review the application’s privacy notice before using such an integration. 

 

8. No warranty  

 

 

To the fullest extent permitted by law, RingCentral’s total liability to you in connection with all disputes arising from this agreement shall not exceed the amount you have paid to RingCentral for access to and use of the Service with respect to the relevant time period giving rise to the dispute or €10, whichever is greater.  

 

Limitations under this section will not apply to: i) Your payment obligations; ii) Your liability for infringement of RingCentral’s IP Rights; iii) either party’s liability resulting from gross negligence, fraud, or willful or criminal misconduct; or iv) Your liability resulting from use of the services in breach of the acceptable use policy.  

 

You agree to indemnify and hold harmless RingCentral against all costs and legal fees incurred by RingCentral in defending, settling, paying damages for, or taking action to remediate (pursuant to an injunction or otherwise) any claim arising out of or in connection with i) a violation of applicable Law by You in connection with the use of the Service; ii) Your use of the Service in a manner not authorized by this Agreement, or iii) all claims relating to Your Content.  

 

RingCentral may send You account related notices or communications about your Services using the email address You provide within the Portal. Notices to RingCentral should be sent to RingCentral France Legal Dept, c/o 3-5 rue Saint-Georges 75009, Pari, France, with a copy to [email protected]. 

 

The headings, section titles, and captions used in the Agreement are for convenience of reference only and will have no legal effect. All defined terms include related grammatical forms, and, whenever the context may require, the singular form of nouns and pronouns include the plural, and vice versa.  

 

 

This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with French law. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement or Your use of the product or Services. Each Party irrevocably agrees that the courts of France shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation. 

 

In addition to the prior provisions set out in Section 10) C, which are applicable to consumers, the following provisions should apply:  

 

If any dispute arises in connection with this Subscription Agreement, any complaint should be addressed to the Customer Service of RingCentral: [email protected]. RingCentral undertakes to respond to any such claim within 30 business days. 

 

If You can justify that You have tried to resolve Your dispute amicably by contacting RingCentral’s customer service and that you remain unsatisfied with the response provided, You may, without being obliged to do so, either use the online dispute resolution platform, accessible on:  https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=FR, or refer the matter directly and free of charge to the electronic communication mediator (AMCE) according to the terms and conditions detailed on: http://www.mediateurtelecom.fr/.  

 

The mediator(s) will attempt, in an independent and impartial manner, to reach an amicable settlement of the dispute. In the event of mediation, each party is free to accept or reject the solution proposed by the mediator, and to submit the dispute to the French competent courts 

 

Any services, products, software, and technical information (including, but not limited to, services and training) provided pursuant to the Agreement may be subject to U.S., U.K. or France export Laws and regulations. You may not use, distribute, transfer, or transmit the services, products, software, or technical information (even if incorporated into other products) except in compliance with U.S., U.K., France and other applicable export regulations. 

 

This Agreement makes up the entire agreement between RingCentral and You and supersedes and replaces any prior agreement regarding the Services. This means that if a court or relevant authority decides that any provision is 

unlawful, the remaining paragraphs of the Agreement will remain in full force and effect. 

 

F. Severability  

In the event any provision of this Agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, such provision(s) will be stricken and the remainder of this Agreement will remain legal, valid and binding. This means that if a court or relevant authority decides that any provision is unlawful, the remaining 

paragraphs of the Agreement will remain in full force and effect. 

 

The failure by either Party to exercise or enforce any right conferred by this Agreement will not be deemed to be a waiver of any such right or to operate so as to bar the exercise or enforcement of any such or other right on any later occasion. This means that if We do not insist immediately that You do anything You are required to do under 

this Agreement, or if We delay in taking steps against You in respect of Your breaking the terms of this Agreement, 

that will not mean that You do not have to do those things and it will not prevent Us taking steps against You at a later date. Except as otherwise expressly stated in this Agreement, all rights and remedies stated in the Agreement are cumulative and in addition to any other rights and remedies available under the Agreement, at Law. 

 

You represent and warrant that You have reached the age of majority in your place of residence, possess the capacity to enter into the Agreement and understand these terms prior to accepting them.  

 

The rights and obligations of either Party that by their nature would continue beyond the expiration or termination of this Agreement will survive expiration or termination of this Agreement, including without limitation payment obligations, warranty disclaimers, indemnities, limitations of liability (when applicable), definitions and miscellaneous. 

 

Neither party may assign its rights or obligations under the Agreement in whole or in part without the other party’s consent, except that RingCentral may assign, without notice to You, any of Our rights or obligations under these terms or our Privacy Notice to any of Our Affiliates, successor entities or new owners. Any entity with which We may merge or which acquires a controlling interest in or a substantial portion of Our stock or the assets of our business. This means that We may transfer our rights and obligations under these terms to another organization in certain circumstances, and that You may only transfer Your rights or Your obligations under this Agreement to another person if We agree to this in writing. 

 

This Agreement is between You and Us. No other person has any rights under this Agreement.