Cloud PBX for Business
AI-powered voice, fax, text, conferencing, and HD video meetings—all on your business phone

AI-powered voice, fax, text, conferencing, and HD video meetings—all on your business phone
Cloud PBX (or cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet. It streamlines inbound and internal calls, routing them to the right department or user extension, and aiding collaboration.
Traditionally, PBX systems were housed on-premises. These machines are big and need their own storage room. They also require significant capital investment, making them out of reach for smaller businesses.
The cloud changed all that. Cloud PBX is hosted in secure, remote data centers and delivered over the internet. It provides the same, and even more advanced call routing and management features of an on-premises PBX without the need for expensive hardware.
Many providers also offer cloud PBX services on flexible plans (sometimes as part of broader unified communications solutions), so smaller businesses can subscribe instead of heavily investing in expensive on-premises systems.
Rather than traditional phone lines, cloud PBX phone systems operate over the internet. That means the core infrastructure and all telephony functions are hosted in the cloud, managed by a third-party service provider like RingCentral.
Users connect to the PBX cloud through a combination of VoIP technology and a mobile or desktop app, limiting the need for physical hardware and maintenance.
If you’re used to a traditional PBX, cloud solutions offer many of the same features and functionality. You can still do what you do—forward calls, set up auto attendants, and so on. But with a cloud PBX, you’ll have greater flexibility and more advanced features.
Plus, as everything is hosted in the cloud, the system is highly flexible and more scalable. Users can make and receive calls from anywhere with an internet connection and from any device, be it a desk phone, smartphone, or computer
A responsive menu allows callers to use their telephone keypad or voice responses to navigate and perform actions automatically.
Access and manage voicemails across devices—online, desktop, and mobile. Preview messages, listen, forward, or return calls with ease.
Monitor your system's performance with powerful QoS reports, detailed call logs, and audit trails.
Run AI-powered HD video meetings with screen sharing, collaborative notes, whiteboarding, in-meeting public and private chat capabilities.
Save time with auto-generated meeting summaries and highlights, including keywords, live transcriptions, and note taking.
Integrate popular apps like your CRM, or build custom workflows and applications with our open APIs, SDKs, and widgets.
Record all inbound and outbound calls for individuals and playback and download recordings whenever needed.
Send and receive compliant faxes online—no extra hardware needed. Fax worldwide to any machine.
Efficiently manage multiple sites from one account and set site-specific features to streamline operations at each location.
Once rolled out, the RingCentral app affords you unlimited VoIP calling and conferencing, toll-free numbers, and custom caller IDs. You can add more functionality later without changing systems.
Call, text, and fax on any mobile device using your business number. As for incoming calls, the same call routing flows you have set up for your office applies.
Get up and running in less than 24 hours. If you need to customize your phone system to respond to business fluctuations, use your online account.
Encrypted networks and layers of authentication ensure the security of the entire transmission journey.
Award-winning customer support means RingCentral stands by you from day one and is available 24/7. Count on us not just for technical support but also for professional consultations and recommendations.
Pay a reasonable price for the most advanced communications system in the market today. That's one affordable amount for a single, all-inclusive and itemized monthly bill. And since maintenance upgrades are none of your concern, costs remain low.
Perfect for small organizations needing the essentials: a reliable phone system, HD video, and messaging to begin communicating effectively.
Advanced features for organizations looking to elevate experiences with superior customer service tools, automation, and multi-site management.
Full suite with added storage and analytics, perfect for organizations demanding extensive functionality and insights.
Cloud Private Branch Exchange is the cost-effective replacement for your old business phone system, letting you communicate seamlessly across all your office locations using multiple devices. Essentially, it is a type of virtual phone system that provides these advantages.
If you’re tired of settling for expensive legacy phone solutions that consume much of your IT resources, then it’s time to move your communications to the cloud. The service is delivered over the internet, so it’s much more flexible, efficient, and inexpensive.
Businesses of all sizes can now experience using an advanced internet-powered communications system through a simple subscription. Compared to the traditional PBX, a cloud hosted PBX is much less costly, thanks to its use of Voice over Internet Protocol, or VoIP, technology.
Because VoIP calls are transmitted over the internet, businesses can bypass international calling fees imposed by carriers to significantly cut back on operational costs.
Experience the endless advantages and benefits of a cloud PBX system by getting in touch with a RingCentral solutions specialist today.
Cloud PBX and a whole lot more
The phone system that helps teams achieve more
RingCentral MVP is now RingEX. All references to “RingCentral MVP,” whether in terms of service, advertising, or product descriptions, mean “RingEX.”
Free trial is only available to new subscribers. Trial is limited to a maximum of five users and two desktop phones. Any free trial hardware must be returned within 21 days of trial cancellation in order to avoid hardware charges. SMS is not available for trial use.
Acceptable Use policies apply on all plans.
Enhanced Business SMS is subject to our SMS/MMS content policies including volume and frequency limitations and the Acceptable Use Policy. Automated, high volume, or marketing SMS is available at an additional cost, as RingCentral High Volume SMS.
Phone rental available only with multi-year contract.
Professional implementations for two users and above.
Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. See Taxes & Fees for more information.
Additional toll-free minutes available for purchase.
International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, based on the country’s rate.
Mobile User extensions should not be used for making and receiving phone calls. While adding a Mobile User extension is free, if a Mobile User extension is used to make or receive phone calls in a given month, you will be charged that month for that Mobile User extension at the same rate per month as you are charged for Digital Lines.
Unlimited phone calls are limited to US and CA markets only.
Excludes video recording. Storage retention period applies.