A better customer experience from beginning to end

One phone number for calling, texts, faxes, team messaging, and video meetings access. Each user gets a dedicated phone number at no additional cost.

RingCentral offers business phone numbers in over 200 area codes in the US alone. You don't even need an office in that state to purchase a phone number in that given area code.

Toll-free numbers:
RingCentral also offers a variety of toll-free numbers so customers can phone your business free of charge. You can choose the instantly recognizable 800 number prefix or choose from 888, 877, 866, 855, and 844 numbers. You can also create a custom vanity phone number to reinforce your company branding. Vanity numbers often spell out words, such as 1-800-GREAT-BIZ, making them easier for you and your customers to remember.

Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.

RingCentral offers carrier-compliant SMS and MMS that is optimized for deliverability. Many customers use RingCentral SMS to reach customers faster and enhance their experiences by sending notifications, alerts, reminders, confirmations, and sales promos, and more.

Less than 6 mins of downtime annually

Interactive Voice Response (IVR) allows you to automate complex tasks and repetitive tasks to reduce employee burden by performing actions based on the answers of the caller through the telephone keypad or their voice response.

Use your company credentials to automatically log in to your RingCentral account.

RingCentral Single Sign-On (SSO) leverages the security of your own network to provide your users with a safe way to log in to RingCentral automatically. The feature integrates easily with most Identity Providers, making it quick and straightforward to set up your entire company.

Access core integrations that create more efficient workstreams. For example, connect your calendars to make scheduling a breeze, send and receive calls and texts within Microsoft Teams, and bridge call activity with your Salesforce records.

Unlimited chat and phone support.

Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.

Get powerful dashboards with interactive run-time graphical representations for focused monitoring and investigation.

• Ability to pinpoint a particular concentration of problematic calls to identify patterns in quality degradation at the country, regional, and local levels.
• Easy-to-understand quality scores for media streams based on transport information, including jitter, latency, packet loss, and codecs.
• Tracking of quality trends down to the individual user and call level.

Record inbound and outbound calls for individual users or inbound calls for departments. You can easily play back and download recordings anytime—or turn off the recording feature at your convenience.

Call logs allow you to view the name of the caller, the number, or extension dialed, as well as the time, date, and duration of the call.

Advanced call monitoring with whisper and barge allows managers or agents to discreetly listen in on calls in real time, whisper coaching and feedback, engage in the conversation, and even take over calls.

Manage multiple location deployments within a single account and proide individualized outbound caller ID name per site, custom call handling rules per site, localized management per site, and advanced features such as auto-receptionist and more at the site level.

Automate workstreams and connect with critical business apps that your departments depend on with hundreds of pre-built apps such as Hubspot, ServiceNow, Zendesk, and other department of use case specific apps to help you save time with app switching. Bridge activity across your different technology, such as automatically logging calls in CRMs, and help employees save significant time.

Use RingCentral Roles and Permissions to provide role-based control over the functions accessible to your users. Each role includes a set of permissions that defines how much of the RingCentral system a user can access.

RingCentral offers seven ready-to-use, standard roles for common positions, such as administrator, manager, or user that come with the appropriate permissions already defined. For more specialised needs, you can easily create your own custom roles and specify the permissions you want. You can use both standard and custom roles with your users.

Send and receive internet faxes from anywhere using your computer, tablet, or smartphone. No hardware required. Send faxes to any online or physical fax machine within the country or overseas.

RingCentral integrates with all the popular cloud storage services like Dropbox and Google Drive so you can quickly grab files from the cloud, attach them to your virtual fax, and send them.

Get visibility on how your communications drive your business, from anywhere, on any device. See what’s happening in real-time with interactive reports or explore historical trends and patterns.

Adoption & Usage (A&U) Analytics gives visibility into usage and adoption patterns of the RingCentral products across your organization. You can gain intelligent insights such as how the products are being used at across different orgs and sites, how often someone is using RingCentral, which locations may need more training, and device preferences.

Provide teams with an integrated modern video conferencing solution that's incredibly easy for team members and guests to join on mobile, desktop, or browser - no download needed. Provide engaging, AI-powered meeting experiences for everyone with features such as virtual backgrounds, fun presentation modes, intelligent meeting summaries, and live transcription.

Get answers to your most critical questions by customizing what you see with intuitive, easy-to-use interfaces. Use pre-defined templates or start from scratch with no special skills required.

Stay on top of what’s happening with report subscriptions, wallboard views, and data-driven alerts delivered right to your inbox.

Get answers to your most critical questions by customizing what you see with intuitive, easy-to-use interfaces. Use pre-defined templates or start from scratch with no special skills required.

Stay on top of what’s happening with report subscriptions, wallboard views, and data-driven alerts delivered right to your inbox.

Get a full view of your devices with status alerts and reports alongside the rest of the suite of end-to-end device management.