RingCX for ServiceNow app logo
RingCX for ServiceNow
by RingCentral, Inc.

The RingCX for ServiceNow app provides seamless integration between ServiceNow and your RingCX contact center.

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ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

RingCX for ServiceNow app integration

The RingCX for ServiceNow app provides seamless integration between ServiceNow and your RingCX contact center.

It offers the following features:

Omnichannel customer engagement

  1. Handle inbound voice calls, live chat interactions, and more directly from your account within ServiceNow
  2. Give your agents a complete view of the customer journey so they can serve customers better

Tight integration with your ServiceNow CRM data

  1. Quickly identify customers for personalized experiences
  2. Easily create new tickets or update existing ones for faster after-contact work

Easy to deploy and use

  1. Prebuilt integration to deploy in hours, not weeks
  2. Use you browser on any platform (Windows®, Mac®), no software installation is needed