RingCX for Microsoft Dynamics 365 app logo
RingCX for Microsoft Dynamics 365
by RingCentral, Inc.

The RingCX for Microsoft Dynamics 365 app provides seamless integration between Microsoft Dynamics 365 and your RingCX contact center.

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

RingCX for Microsoft Dynamics

The RingCX for Microsoft Dynamics 365 app provides seamless integration between Microsoft Dynamics 365 and your RingCX contact center.

It offers the following features:

Omnichannel customer engagement

  1. Handle inbound voice calls, live chat interactions, and more directly from your account within Microsoft Dynamics 365
  2. Give your agents a complete view of the customer journey so they can serve customers better

Tight integration with your Microsoft Dynamics 365 CRM data

  1. Quickly identify customers for personalized experiences
  2. Easily create new tickets or update existing ones for faster after-contact work

Easy to deploy and use

  1. Prebuilt integration to deploy in hours, not weeks
  2. Use you browser on any platform (Windows®, Mac®), no software installation is needed