Frictionless, PCI DSS compliant payment experiences in your contact center

PCI Pal for RingCX enables organizations of any size, anywhere in the world to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel in a highly secure and PCI DSS compliant way, instilling customer trust and protecting brand reputation. This has made PCI Pal the preferred secure payment solution for leading organizations across a variety of industries.

Our patented, Level 1 PCI DSS certified solutions are architected in the cloud, providing a global and scalable solution. We provide the customer with an annually updated Attestation of Compliance (AOC), simplifying your demonstration of compliance. PCI Pal’s secure contact center payment solutions for RingCX support both assisted and automated payments over the telephone, web chat or self-service channels. Key benefits include:

Enhanced customer experience

By making payments a seamless part of the customer journey, removing friction and enabling your agents to guide customers through the process.

Secure & compliant

By using a platform that is PCI DSS compliant and ensuring that no card payment details are captured or held in your systems.

Increase profitability

Not just by ensuring more payments are completed but enabling you to leverage payment methods that have a lower transactional cost.

Intuitive agent experience

With a solution that is effortless to use and enables agents to focus on the customer interaction and experience.

Drive efficiencies

By enabling organizations to take payments over every channel, complete more transactions first time and reduce average handle time.

Enable future agility

With a solution that enables you to move quickly to introduce new channels and new payment options for your customers.