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Apps that work with TELUS Business Connect Contact Center
Seamlessly integrate third party services with your TELUS Business Connect Contact Center.
Browse Contact Center apps
Aigent Real-Time Assistant
Aigent Inc.
Enhance your account with a real-time conversational AI to make every agent your best agent, anytime and anywhere.
amoCRM
amoCRM
Call leads and customers in one click inside amoCRM.
Avoma for Ringcentral
Avoma, Inc.
Capture customer conversations, generative AI meeting notes, AI Coaching assistance, get actionable insights and increase revenue.
Boomtown
Boomtown
Seamlessly integrate your cloud phone to Boomtown's customer experience platform.
Cognitive View
Cognitive View
Cognitive View monitors call recordings to help you understand customer experience & compliance adherence.
Connecsy Attendant
Pridis
Add a full-featured attendant console to easily answer and transfer calls, lookup contacts, view presence, answer chat and make reports.
Creatio
Velvetech, LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Enhance customer experience and boost your contact center productivity with Creatio.
DVSAnalytics WFO & Analytics
DVSAnalytics, Inc.
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
evaluagentCX
evaluagent
Improve your customer experience through AutoQA, Coaching & Feedback.
ExecVision Conversation Intell
ExecVision
ExecVision is a conversation intelligence platform built on the premise: customer interactions are key to driving performance.
fireflies.ai
fireflies.ai
Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.
FocalPoints Interaction Analytics
Untangl
Change your business with deep insights extracted from your customer interactions
Freshdesk Premium CTI + AI
Loyally
2349A50B-6A6C-4159-B8ED-C9BCA202A277
Experience seamless integration and AI-driven capabilities with Loyally's RingCentral Premium CTI App for Freshdesk
HubSpot Data Sync
HubSpot
Sync your contacts with HubSpot automatically.
ipTTY
Tenacity Inc.
Convert TTY tones to text and back using this SIP-based software telephone
kuando Busylight
Plenom
2349A50B-6A6C-4159-B8ED-C9BCA202A277
kuando Busylight is a presence display, call alert, and notification system designed to optimize office workflow and eliminate distractions.
LeadSquared
LeadSquared Inc
Get the most out of your cloud communicatons with a powerful CRM platform. Hassle-free integration, and single-click setup.
Liquid Voice
Liquid Voice
2349A50B-6A6C-4159-B8ED-C9BCA202A277
A single pane of glass to view and analyze all your recording interactions, including imported legacy interactions.
LiveUCX Dashboard
ProUCX
Realtime Dashboard for Contact Centre
Make
Integromat
Connect with your favorite apps in minutes to automate your work.
MiaRec
MiaRec
MiaRec is designed to help contact centers win back time, improve CX, and increase revenue with Gen AI-powered Conversation Intelligence.
monday.com
Get Report
Streamline monday.com comms with cloud phone: auto SMS/calls, templates, bulk messages, call logs, and performance tracking.
Noise Firewall
SoliCall
Improve audio quality in call centers and share workspace.
PCS IVR Host
Palitto Consulting Services, Inc.
IVR hosting system for user created VoIP solutions. Enables TTS, ASR, DTMF and integrates to databases and web services.
TikTok
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