RingCX for Microsoft Dynamics 365
RingCX for Microsoft Dynamics 365
by RingCentral, Inc.
The RingCX for Microsoft Dynamics 365 app provides seamless integration between Microsoft Dynamics 365 and your RingCX contact center.
ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
RingCX for Microsoft Dynamics
The RingCX for Microsoft Dynamics 365 app provides seamless integration between Microsoft Dynamics 365 and your RingCX contact center.
It offers the following features:
Omnichannel customer engagement
- Handle inbound voice calls, live chat interactions, and more directly from your account within Microsoft Dynamics 365
- Give your agents a complete view of the customer journey so they can serve customers better
Tight integration with your Microsoft Dynamics 365 CRM data
- Quickly identify customers for personalized experiences
- Easily create new tickets or update existing ones for faster after-contact work
Easy to deploy and use
- Prebuilt integration to deploy in hours, not weeks
- Use you browser on any platform (Windows®, Mac®), no software installation is needed