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PCS Call Recording Compliance
PCS Call Recording Compliance
by Palitto Consulting Services, Inc.
Eliminate required recording notifications on calls by only recording in one-party consent states
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ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
![Charter Enterprise](https://netstorage.ringcentral.com/appext/gallery-page/images/16deb5b8-7fca-4c47-8e0e-6f4378170134.png)
![Charter SMB](https://netstorage.ringcentral.com/appext/gallery-page/images/d95dd003-7dde-4919-95b4-27d8dca5a9f0.png)
![Frontier + RingCentral](https://netstorage.ringcentral.com/appext/gallery-page/images/a4c0aab1-cf17-4609-948c-cb360da1cc79.png)
![RingCentral for Symphony](https://netstorage.ringcentral.com/appext/gallery-page/images/84a30e6d-f75e-428e-9de2-a51787aa8c5b.png)
![RingCentral mit 1&1 Connected Calls](https://netstorage.ringcentral.com/appext/gallery-page/images/3842caa3-23c4-404a-aa6e-590748155ff0.png)
![RingCentral mit ecotel](https://netstorage.ringcentral.com/appext/gallery-page/images/345dc6de-f7a1-4fac-9a9c-2a341c4cd0af.png)
![RingCentral mit Telekom](https://netstorage.ringcentral.com/appext/gallery-page/images/DT.png)
![Unify Office by RingCentral](https://netstorage.ringcentral.com/appext/gallery-page/images/16acceee-a025-4da5-8f5a-43a4879fc770.png)
Automatically record calls in a compliant way
Product Description
- Watches inbound and outbound calls.
- Identifies caller location of known callers by CRM lookup and unknown callers by phone number registration addresses.
- Evaluates the location of callers against a database of US state recording law jurisdictions.
- Once it is determined that the location is in an allowable jurisdiction, the recording is turned on.
Product Enhancement Options
- Silent Monitoring Suppression: Watches for any silent monitoring attempts, evaluates to ensure the external party is from an allowable jurisdiction, and if not, will disconnect from silent monitoring.
Product Requirements
- RingCentral RingEX
- CRM lookup of caller location
- Service Objects API lookup for caller registration location
- Client maintains jurisdiction rules