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Nuclei Team Messaging Archiving
by Nuclei

Compliance Archiving for RingCentral Team Messaging.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Nuclei Team Messaging Archiving for RingCentral

Overview

Nuclei provides RingCentral with the ability to automatically export, enrich, and archive all Team Messaging communications taking place within RingCentral, including:  

  1. Chat Messages 
  2. Conversation Messages
  3. Notes

As a first step, the "Nuclei for Team Messaging" app must be authorized from RingCentral App Gallery. Afterwards, Nuclei will automatically export RingCentral Team Messaging content into your existing compliance archive. Afterwards, Nuclei will automatically retrieve and archive Team Messaging content into your existing compliance archive. 

Prerequisites

  1. RingCentral Desktop or PWA
  2. A Glip Profile 
  3. Activation of the "Enable Message Data Export" setting
  4. Authorization of the Nuclei archiving app

RingCentral

The following types of RingCentral events are supported for archiving:

  1. Chat Messages 
  2. Conversation Messages
  3. Notes

Posts

The following types of metadata are supported for each message: 

  1. Post ID
  2. Post Text
  3. Creator ID
  4. Creator Email Address
  5. Creation Time
  6. Last Modified Time
  7. Chat ID
  8. Deleted Status

Notes

The following types of metadata are supported for each message: 

  1. Note ID
  2. Chat IDs
  3. Creation Time
  4. Creator ID
  5. Creator Email Address
  6. Last Modified By ID
  7. Note Status
  8. Note Title
  9. Note Body
  10. Note Type

AI Services

The following Nuclei AI Services are supported with this integration:

  1. Automatic Translation
  2. Automatic Classification

Supported Archives

The following archiving destinations are supported for RingCentral Archiving:

  1. Dell EMC SourceOne
  2. Global Relay Archive
  3. Mimecast Cloud Archive
  4. Proofpoint Enterprise Archive
  5. Smarsh Digital Safe
  6. Smarsh Enterprise Archive
  7. Smarsh Professional Archive
  8. Veritas Enterprise Vault
  9. ZL Unified Archive

More Information

For more information on Compliance Archiving for RingCentral and for a demonstration of related capabilities please contact Nuclei's sales team at [email protected].