Xima
Xima's technology empowers contact centers to gain insights by analyzing and visualizing data, leading to better customer satisfaction.
ALSO AVAILABLE FOR
- RingCentral
- AT&T Office@Hand
- Avaya Cloud Office
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Xima CCaaS app integration for BT Cloud Work
Xima Software was founded in 2007 and is dedicated to enabling companies to better manage their business through innovative contact center solutions. As an industry-leading software company, Xima creates user-friendly, customizable applications that integrate with business phone systems and provide historical reporting and call recording, as well as real-time wallboards, skills-based routing, and multi-channel options.
Our solutions also provide the tools your company needs. These tools include customizing call reports, viewing every event in a call, custom designing visual displays of relevant data, and ensuring customer satisfaction with queue callback and web chat solutions.
Requirements
BT Cloud Work Subscription
Xima CCaaS or UC Realtime Subscription