CR (Cloud Recording) app logo
CR (Cloud Recording) for BT Cloud Work
by Citycom Solutions

Secure and reliable application which captures and analyses your voice recordings

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Capture and store your voice and phone call recordings

A secure, reliable cloud-native application that captures and stores your voice recordings.

The recording application everyone has asked for.

Simple – Quick and easy to deploy, use and support

Cost-effective – No more CAPEX. SaaS-based, per user per month

Reliable – Resilient platform – over 5 billion minutes recorded per year

Key Points:

All recordings are secure using industry-standard encryption ensuring you can sleep at night

Search & replay provides the ability to organize and locate recordings instantly

High availability, resilient storage retains all recordings for up to 1 year

Fully cloud-native SaaS platform provides flexible, scalable, cost-effective application

Simple and quick to deploy protecting your communications

7 reasons why CR is quickly becoming an industry standard

  1. Fully Functional Application
  2. Cloud Native Platform
  3. SaaS Model
  4. High Availability Storage
  5. Simple to Use
  6. Open Data Standard
  7. Future Proof

Who needs CR?

Everyone that:

  1. Is doing voice recording for the first time
  2. Is required to capture and analyze communication recordings
  3. ·Wants to securely capture, store and replay communications for more than 90 days provided by standard cloud telephony platforms
  4. Wants to realize the value of their voice data for review, CX and dispute resolution
  5. Wants to move from an expensive on-premise system to a flexible cloud-based platform
  6. Requires an automated enterprise solution with centralized management