Bridge Operator Console app logo
Bridge Operator Console for BT Cloud Work
by Bridge Communications, LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277PREMIER PARTNER

Increase operator productivity and call handling with this powerful attendant console.

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ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Bridge Operator Console for BT Cloud Work

Bridge Operator Console is our flagship attendant console for RingCentral Unified Communications. Bridge Operator Console is perfect for the modern workplace. It offers full call control, predictive transfer, related people, messaging, sms and intercom, and much more. The latest generation, which is part of the Cloud Suite, does not require any installation. It runs in any modern browser, giving the users, and system administrators maximum ease and flexibility.

Key Features

  1. Full Call Control
  2. Park and Queue Visibility and Picking
  3. Microsoft 365 Teams and Outlook Presence
  4. AI Predictive Transfer
  5. Park For with Automatic RC or Teams pickup message

Benefits

  1. Improved operator productivity
  2. Improved company call flow
  3. Improved caller experience

Requirements

  1. Supported modern web browser.
  2. BT Cloud Work digital line, and license.

Installation

Bridge Operator Console is a progressive web app, that can run via any modern browser.

Security & Compliance

  1. GDPR Compliant including UK GDPR
  2. HIPAA Compliant
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