Bridge Operator Console for RingCentral
Increase operator productivity and call handling with this powerful attendant console.
ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Bridge Operator Console for RingCentral
Bridge Operator Console is our flagship attendant console for RingCentral Unified Communications. Bridge Operator Console is perfect for the modern workplace. It offers full call control, predictive transfer, related people, messaging, sms and intercom, and much more. The latest generation, which is part of the Cloud Suite, does not require any installation. It runs in any modern browser, giving the users, and system administrators maximum ease and flexibility.
Key Features
- Full Call Control
- Park and Queue Visibility and Picking
- Microsoft 365 Teams and Outlook Presence
- AI Predictive Transfer
- Park For with Automatic RC or Teams pickup message
Benefits
- Improved operator productivity
- Improved company call flow
- Improved caller experience
Requirements
- Supported modern web browser.
- RingCentral digital line, and license.
Installation
Bridge Operator Console is a progressive web app, that can run via any modern browser.
Security & Compliance
- GDPR Compliant including UK GDPR
- HIPAA Compliant