Bridge Call Queue Alert Add-in app logo
Bridge Call Queue Alert Add-in
by Bridge OC
2349A50B-6A6C-4159-B8ED-C9BCA202A277PREMIER PARTNER

Used in conjunction with Bridge Operator Console, Bridge Call Queue Alert sends notification to RC teams when a call queue has waiting calls

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
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RingCentral mit Telekom
Unify Office by RingCentral

BridgeQueueNotify app integration for RingCentral

Used in conjunction with Bridge Operator Console, Bridge Call Queue Alert sends notification to RC teams when a call queue has waiting calls. Administrators are able to build custom notification rules in the BOC license portal and define call alert thresholds. Each notification has a link to RC service web, allowing call supervisors to add users to the queue to help with the waiting callers.

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