SYNQ Frontline Hero app logo
SYNQ Frontline Hero
by Synq

Accelerate the digital transformation of operational processes for frontline workers

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Synq for Avaya Cloud Office

SYNQ Frontline Hero for Avaya Cloud Office that contains several modules aimed at empowering frontline workers (FLW) across retail, healthcare, manufacturing, and more. At SYNQ, we’re about helping FLWs operate more efficiently, improve communication, and drive accountability towards providing a better customer experience.

SYNQ Frontline Hero connects your RingCentral instance to SYNQ’s various FLW modules, including:

  1. Pick & Go: SKU level shopping in a physical retail store - reduce shrink, increase sales, and improve the customer experience.
  2. Digital Call Buttons: Transition from dated, analog call buttons and instead opt for digital call buttons that provide FLWs with context-specific help requests.
  3. Text for Help: Allow people to interact with FLWs via text, while the FLWs can respond and interact without ever leaving teams.
  4. Curbside: Make the pickup experience digital, respecting the customer’s time and providing valuable data on your curbside program.