monday.com for Avaya Cloud Office
Streamline monday.com comms with cloud phone: auto SMS/calls, templates, bulk messages, call logs, and performance tracking.
ALSO AVAILABLE FOR
- RingCentral
- AT&T Office@Hand
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
monday.com for Avaya Cloud Office
Dial & send automated SMS directly from monday CRM!
Automate communication with your customers in monday.comwith scalable cloud-based phone system trusted by millions of users!
🔄 Do a quick recap of the latest touch points (calls, SMS, voice messages, faxes) with the customer.
📞 Quickly dial and SMS any contact from any item directly inside monday.com with a single click.
🚀 Use SMS templates to blast messages like a ninja.
🔄 Infinite SMS automations are available based on status or item changes.
📲 Send SMS to bulk contacts straight from the board.
🎧 Access calls & voice message recordings, fax content, and transcripts directly from the Item view.
🔢 See the column with the number of touchpoints for each contact calculated for you on the board.
📊 Monitor the Agents' performance over the last 7 days, weeks, and months on the Board view.
💬 For adding AI-processing, custom further automations or a feature request contact us!