Add a phone to your Chrome browser with this extension for Avaya Cloud Office

About Avaya Cloud Office for Google

Seamlessly integrate your Avaya Cloud Office communications and collaboration solution with Google Cloud to create a powerful business communications hub. Avaya Cloud Office for Google is a Google Chrome extension that makes it easy for your teams to access key Avaya features without leaving their Google applications, simplifying workflow, and increasing productivity. It not only augments your Google Chrome browser with communications capabilities that you can access from anywhere on the web, but it also enhances your Google Cloud experience as well with additional features and product integrations.

Avaya Cloud Office for Google is available for Avaya Cloud Office RingEX and Avaya Cloud Office Video Pro users alike. The features available to you will depend upon the service you are subscribed to.

Avaya Cloud Office Video Pro and Pro+ features

The following features are available to Avaya Cloud Office RingEX and Video Pro customers.

1. Access a persistent Avaya Cloud Office tab from anywhere on the web
2. In the Avaya Cloud Office tab, you can quickly schedule, start, and join video meetings online

Avaya Cloud Office RingEX features

Avaya Cloud Office RingEX customers get all the benefits of Avaya Cloud Office Video Pro users, plus the following features.

Calendar

1. Schedule and join Avaya Cloud Office Video meetings
2. Join waiting rooms
3. Access global dial-in numbers

Chrome browser softphone

1. Access Avaya Cloud Office from any Chrome web page
2. Visit the Avaya Cloud Office message hub to view or respond to texts, voicemails, and faxes
3. View your complete communications history (calls, texts, and voicemails)
4. Manage inbound call handling settings and active call control features (multi-way call, transfer, record, flip, and more)
5. Combine your Avaya Cloud Office and Google contacts in one easy-to-search screen
6. Click-to-call or click-to-SMS phone numbers from any Chrome web page
7. Determine a location where the proper authorities can be directed in the case of an emergency
8. Set your presence and view the presence of your Avaya Cloud Office and Google contacts
9. Schedule meetings and invite with Google Calendar

Benefits

Seamless integration with Google Chrome

Connecting Avaya Cloud Office with the web browser you use every day allows you to automate tedious tasks in your workflow for added efficiency and ease of use.

Streamlined business communications

The Avaya Cloud Office for Google Chrome extension reduces the need for users to turn to other tools while working in their persistent Google applications.

Productive team collaboration

The ability to efficiently schedule and join meetings evolves your team collaboration, keeping projects moving forward in a productive way.

Interested in starting a free Avaya Cloud Office trial? Give us a ring at 866-269-3458

Getting started and installation

The Avaya Cloud Office for Google Chrome extension can be installed from the Google Chrome Web Store. Click the "Visit Chrome Web Store" button above to install the Chrome extension.

Requirements

1. Available to all Avaya Cloud Office RingEX, Video Pro, and Video Pro+ customers
2. Available as a Chrome extension and requires the latest Chrome browser
3. You must have an active Google account
4. Windows® 7 & above or Mac OS® X 10.8 Mountain Lion (or later), operating systems are required
5. Supported browsers include Chrome™ 69 (or later).
6. Chrome extension supports Chrome OS