ChronicCareIQ App Integration for Avaya Cloud Office

ChronicCareIQ for Avaya Cloud Office

ChronicCareIQ is a comprehensive, award-winning technology that enables doctors, hospitals, and health systems to provide high-performing care management services for their patients without excessive costs or third-party call centers. Independently documented outcomes of 29% reduction in hospitalizations, 87% patient retention at one year with a 91% patient satisfaction.

There are now more than twenty Care Management related codes covered by Medicare, Medicare Advantage, and Commercial Payers. Care management reimbursements are based on the time staff spend on non-face-to-face care activities for patients with chronic diseases. On average, practice staff spends 80 hours per doctor per month on phone calls dedicated to patient care. Phone conversations with patients, their caregivers, their pharmacies, and other care providers count towards CCM and RPM reimbursements when documented properly.

Benefits of ChronicCareIQ and Avaya Cloud Office:

1. Automatically track and document phone time with enrolled patients and their caregivers
2. Simple one-click outbound calls to patients ChronicCareIQ using Avaya Cloud Office’s RingOut solution
3. Increase patient satisfaction with proactive patient engagement tools

Original release date: 2021-01-23

Requirements

ChronicCareIQ is available to all Avaya Cloud Office customers

Compatible with all modern browsers (Chrome, Safari & Edge)

Must have a ChronicCareIQ License.