AutoReach
Outbound contact center helping thousands of agents drive more conversations with the right people.
ALSO AVAILABLE FOR
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
AutoReach for RingCentral
Agents spend hours on repetitive and tedious tasks during an outbound dialing session. Figuring out who to call, ensuring the number isn’t on an DNC list, and manually dialing numbers, only to get an unanswered call, a hang up, or voicemail.
AutoReach’s automated dialing and campaign management solutions help you drive more conversations with the right people and ensure agents don’t waste time dialing and waiting.
Our customers have seen increased connect rates of 30%+ as well as increased talk time of 300%+. The familiarity with RingCentral and our seamless integrations into your business applications (e.g., Salesforce, Hubspot, Homegrown, etc.) allows teams to be productive in minutes.
Power, Preview, and Blended Dialing
Remove the manual calling steps to quickly dial through a list while maintaining good customer experience
Smart Campaign Design
Connect your data sources and create dynamic campaigns that maximize your chance of success
Ease-of-Use and Deployment
Rapidly deploy, and manage campaigns in a matter of minutes with little to no technical experience
Key Features
- Power, preview, and blended dialing modes
- Static and Dynamic target list creation
- Call campaigns
- Cadences
- Scheduled Callbacks
- AutoReach CRM
- Visual record importer
- DNC list management
- Skills-based Routing
- Dashboard, leaderboards, reports, and analytics
- Optimal call times based on your data
- Pre-built Integrations with Salesforce, Hubspot, MS Dynamics, Zoho, and more…
- Open APIs