RingCentral RingEX^TM

Reliable, AI-powered unified communications

Effortless business communications, powered by AI

Calls, messages, and meetings unified with real-time AI and conversation intelligence, for seamless productivity.

RingCentral keeps us all operating as one team.

Daniel Brusilovsky, Vice President of Technology at The Golden State Warriors

The AI-powered Call notes feature active on an ongoing video conference in the RingCentral app open in a laptop

The AI-powered Call notes feature active on an ongoing video conference in the RingCentral app open in a laptop

Complete

One app for calls, video meetings, messaging and fax
Meets every communication use case in your organisation

Simple and flexible

Flexible migration path from traditional PBX systems
Easy to use capabilities with little to no IT resources needed

Reliable, trusted quality

Over five years of 99.999% uptime in 46 countries
Globally recognised security and privacy 3rd party certifications

AI-powered

Real-time AI for immersive experiences
Personalised analytics and insights for better decision making

Deeply integrated

300+ apps & integrations to increase productivity
Powerful embedded calling integration into Microsoft Teams

Our RingCentral rollout is already saving us 30% on overall phone system costs.

Bala Nibhanupudi, Chief Information Officer at First Bank

Trusted by 400,000+ businesses worldwide and leading service providers

Where every interaction is an experience — trusted, unified, and effortlessly intelligent.

An AI-powered phone call transcription used by a man on his RingCentral mobile app

An AI-powered phone call transcription used by a man on his RingCentral mobile app

RingCentral phone

Explore a cloud phone system without the complexity

Quickly set up and unify business calls, fax and more in a single app with powerful AI tools, accessible across all your devices.

A fax received via the RingCentral app installed on a laptop

A fax received via the RingCentral app installed on a laptop

RingCentral Fax

Faxing made easy

A secure, compliant online fax solution for secure, efficient, and cost-effective document management via email or any device with internet access.

A female sharing a presentation link in a RingCentral mobile app group chat

A female sharing a presentation link in a RingCentral mobile app group chat

RingCentral Message

Faster, easier conversations with team chat and messaging

Bring everyone together with chat and file sharing to get work done—organised your way.

An AI-powered RingCentral video meeting with the summary feature enabled on a laptop

An AI-powered RingCentral video meeting with the summary feature enabled on a laptop

RingCentral Video

AI-powered video meetings  & conferencing

Video meetings made simple with AI enhancing in-meeting interactions and comprehensive post-meeting recaps.

A woman receiving an analytics report of Call Volume, Service Level, and Answered calls within the RingCentral app

A woman receiving an analytics report of Call Volume, Service Level, and Answered calls within the RingCentral app

RingCentral ANALYTICS

Unlock key insights with powerful analytics

Gain business intelligence in real-time, make decisions and take action with analytics and reporting tools that help grow the business.

AI for effortless productivity

Introducing RingSense AI, a personal AI assistant that captures notes in real-time, unlocks conversation insights, and seamlessly writes and translates messages to elevate every interaction. Available in early access preview.

Say goodbye to note-taking

Real-time, shareable, integrated notes.

Smart Notes being generated on the RingCentral phone app in an ongoing phone conversation

Post-call highlights

Catch up in seconds.

Post-call highlights feature of the RingCentral Phone app

Help with any question

Find information quick across all interactions.

An AI chatbot responds to a query inputted by a male employee on the RingCentral Phone app

Sentiment analysis

Improve communication soft skills.

Sentiment Analysis Metrics of the RingCentral Phone app

2024 Best of Enterprise Connect Winner badge

2024 Best of Enterprise Connect Winner badge

Explore how RingSense AI can transform your workflows

Winner of the Overall Best of Enterprise Connect 2024 Award

INTRODUCING RINGCX

Complement RingEX with a simple to use, easy to deploy contact center solution

Enhance our world-class unified communication solution with RingCX™, a native, AI-first contact center. Integrated with RingEX™, RingCX offers a disruptive combination of robust customer experience functionality at an attractive price.

A female agent wearing a headset in front of a monitor

RingCentral App Integrations such as Google, Salesforce, Zendesk, Mailchimp, Slack, Microsoft, and Hubspot

RingCentral App Integrations such as Google, Salesforce, Zendesk, Mailchimp, Slack, Microsoft, and Hubspot

RINGCENTRAL INTEGRATIONS

Connect your phone with  the apps you depend on

With over 300+ pre-built integrations available, easily automate  workflows and repetitive tasks for calls, chats, and meetings.

Explore integrations

Browse popular apps across CRM, customer support, automation, and productivity.

Bring your favorite apps into RingCentral with Add-ins.

Build custom workflows unique for your business using our APIs. 

Real-time analytics that will change how you do business

Brinker International increased sales and made huge savings.

Play Video: Brinker International female employee looks at a RingCentral Analytics report on her mobile phone

The RingCentral dialpad embedded in the Microsoft Teams dashboard open in a laptop

FOR MICROSOFT TEAMS CUSTOMERS

Bring reliable calling, texting, and faxing into Microsoft Teams

Leverage the power of RingCentral’s cloud calling with no Teams Phone license needed.

Helping businesses across every industry communicate smarter

Cut down costs, innovate processes, improve patient and member experiences—all these and more are possible with a top-of-the-line unified communications platform.

When business communications and innovation meet, scaling your business, keeping your customers happy, and achieving your goals are child’s play.

Bringing together students, faculty, and communities for both homeroom and hybrid learning is easy when you have the right communication tools by your side.

Reimagine shopping once you invest in an all-in-one communications system that can help you provide hands-on, personal customer services.

A female doctor working in front of a laptop and mobile phone

A male sending a finacial report via the RingCentral app on his laptop

A student using RingCentral Video on her laptop to attend her online class

A student using RingCentral Video on her laptop to attend her online class

A female retail store employee placing orders from a mobile phone by using RingCentral's integrated business communications solution

A female retail store employee placing orders from a mobile phone by using RingCentral's integrated business communications solution

A unified communications solution for businesses of all sizes

Small business

Enterprise

Startup

Ventures

Add-ons

Complete your RingCentral plan with add-ons that expand RingEX as needed

Explore add-ons

Additional vanity numbers

Additional international  toll-free numbers

Additional international  numbers

Push to talk capabilities for frontline workers

RingCentral Rooms license

RingCentral Room Connector

RingCentral Webinar™

Frequently Asked Questions About Business Communications

Not so long ago, companies would need separate service providers for everything: one for desk phones, one for mobile devices, one for telecoms, and the list goes on.

The term unified communications or UC refers to a system that integrates multiple communication and collaboration tools—such as text messaging, video calling, audio conferencing, telephony, project management, and more—into a single cloud-based communications platform. This is why UC is also often mentioned as UC&C, which simply means “unified communications and collaboration.”

In essence, unified communications came about as an answer to the growing demand for a better way to stay connected, promote teamwork, offer a seamless user experience, share data, and optimise core business processes.

Unified communications and the cloud go hand in hand. This is where UCaaS or Unified Communications as a Service comes in. Let’s break it down:

Unified Communications (UC) - As previously mentioned, this refers to the integration of business communications tools like internet phone, voicemail, email, message, video, and more.
As a Service (aaS) - This describes the delivery model used for cloud-based services and software.

UCaaS condenses all essential apps and functionalities into a single platform to make working as simple as it can be.

With a UCaaS system in place, team members can access every message, file, link as well as any other internal communication tools and third-party services from any connected device. This also allows people to schedule online meetings with others inside and outside the organisation, chat with teammates from all over the world, and simultaneously work on documents in real-time.

Communication is central to any business. The problem is that there are just too many ways to communicate these days.

What a unified communications platform does is bring together these many forms of digital communication so organisations do not have to switch from one app to another to complete tasks. These can include group chats, VoIP, web conferencing, and even contact center capabilities. Additionally, unified communications apps like RingCentral boasts features such as chat history, screen sharing, call recording, task management, interactive whiteboards, and more.

UCaaS offers businesses independence, innovation, and integrations that no other communication technology cannot.

There’s a reason countless companies are making the shift to unified communications. Here are some benefits of unified communications for you to consider:

Cost savings
Small businesses and enterprises alike can save money by switching to the cloud. With UCaaS, you pay a flat rate with the option of add-ons and upgrades, depending on your business needs. This means you won’t be paying extra for:
- Conference calls
- On-premises telephones
- Project management tools
- Internal file sharing
- Video calling apps
Work flexibility
More and more companies are going for hybrid and remote work setups. If you plan to do the same, you know that traditional phone systems just won’t do. You need functionality that promotes employee communication and engagement—and that’s precisely what unified communications offers.
Enhanced security
Endpoint security of multiple user devices is a great concern, especially in this era of digital transformation. The good news is that UCaaS providers typically handle all matters concerning security. Not only do you get superior communications technology, but also the peace of mind knowing proper security measures are in place to keep your business safe.

The truth is that there are many unified communications providers out there, and you can spend hours upon hours comparing what they bring to the table and deciding which one has the best offers. Let’s make the process simpler for you, shall we?

When it comes to quality yet affordable UC solutions, RingEX is the answer.

RingEX integrates all your essential communication and collaboration tools in one user-friendly platform. With team messaging, video calling, VoIP (voice over internet protocol) calling, and a host of business app integrations, you are sure to get an upgrade to your regular phone system.

By choosing RingEX, you can begin streamlining your workflows, improving productivity, maximising ROIs, and innovating how your team stays connected at all times.

Reach out to our RingCentral team today to learn more about our pricing and plans or to request a demo.

*RingCentral MVP is now RingEX. All references to “RingCentral MVP”, whether in terms of service, advertising, or product descriptions, mean “RingEX.”

Smarter teamwork starts here

Power every conversation and workflow with RingCentral.